> On Oct 14, 2024, at 7:59 AM, Michael Peddemors via mailop <[email protected]> > wrote: > > Any time a companies practices are responsible for ordinary people getting > hacked, loosing money, fraud.. frankly, have no sympathy..
It's important to remember that Sendgrid was acquired >5 years ago. They used to be very good, very white hat (in fact we certified their email reputation back then..it's telling that once they were acquired... we stopped). As happens with so many email platform acquisitions, once they were acquired by Twilio their abuse department was eviscerated, most of the good anti-abuse people who were there are no longer there*, and it's all about the financial return on the investment made in acquiring them. (*There is one person that I know of who is still there, who is still very white hat, and I don't envy them trying to boil that ocean.) This of course is no excuse, it's an explanation. When someone comes to us for email sending reputation certification, if they are on Sendgrid we..well...let's just say that we counsel them. If they have a dedicated IP address and are following all best practices, we will certify them, but we also educated them quite bluntly about collateral damage. Anne __ Get the Good Sender Seal of Approval! Our Good Senders List™ email certification and deliverability assistance is respected around the world so that the email you send goes to the inbox, not the junk folder. Learn more at gettotheinbox.com Anne P. Mitchell, Esq. Email Law & Policy Attorney CEO Get to the Inbox by ISIPP SuretyMail Creator of the term 'deliverability' and co-founder of the deliverability industry Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal email marketing law) Board of Directors, Denver Internet Exchange _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
