On 2025-04-14 08:02, Scott Q. via mailop wrote:
Anyone dealt/dealing with them in getting IPs unblocked ?

It seems they have a new internal regulation where they want the sending domain to be explicitly linked to the actual owner that sends the e-mails. Which makes sense in theory but there's a lot of providers out there, including us, GoDaddy, ResellerClub, etc that use private domain names ( think secureserver.net ) that ​intentionally don't say who the owner is.

Usual abuse@, postmaster@ addresses exist and are monitored but they claim those aren't reliable and want a website put up that gives a direct contact ( with phone # I guess )

Their reasoning is:

"In case of a malfunction e-mail is not available. Therefore
an e-mail address in the systems domain is not suitable for
"quick" electronic contact to the person responsible for
sending e-mails from this system."

Thoughts ?
​


Think this thread went on a tangent, regarding the use of an 'imprint' (And yes, spammers are using sites with JUST the imprint as justification to remove their IP/domain)

But ANYONE who uses a domain in their PTR record, that doesn't point to their company website, where contact information can be found on the operator, will suffer a hit to their reputation. Wasn't this on a M3AAWG Best Practices document?

eg..

secureserver.net
serverdata.net
ppe-hosted.com
cloudfilter.net
hostedemail.com
hwclouds-dns.com
antispamcloud.com
mktomail.com

.. you can't 'white label' <sic>, email is about transparency.




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