Folks, If you're having problems with the Xfinity Advanced Security or Business Security Edge and a URL being blocked at the browser level for Xfinity customers, you can try:
https://spa.xfinity.com/help/advanced-security?faq=advanced-security<https://urldefense.com/v3/__https:/spa.xfinity.com/help/advanced-security?faq=advanced-security__;!!CQl3mcHX2A!BvVXYtqIlrbtIATfJGkc7fyUqjy1mun5SExUMuJiO5SNCiYrMlGNvelB4Y1Wvs_1eAwWL97U0-TT1fmVHXYVwJM$> I can nudge people if you've created a ticket, but I don't have any direct influence. Thanks! -- Alex Brotman Sr. Engineer, Anti-Abuse & Messaging Policy Comcast From: Brotman, Alex Sent: Saturday, July 19, 2025 5:57 PM To: Lamb, Lyle <[email protected]>; [email protected] Subject: RE: Comcast/Infinity Contact Assistance Feel free to send me an email directly. Or, generally, folks can use [email protected]<mailto:[email protected]> -- Alex Brotman Sr. Engineer, Anti-Abuse & Messaging Policy Comcast From: mailop <[email protected]<mailto:[email protected]>> On Behalf Of Lamb, Lyle via mailop Sent: Saturday, July 19, 2025 11:56 AM To: [email protected]<mailto:[email protected]> Subject: [EXTERNAL] [mailop] Comcast/Infinity Contact Assistance Is there anyone from Comcast/Xfinity here who can reach out to me directly regarding a domain-related issue? I'd appreciate the opportunity to connect offline to discuss further. Thank you, Lyle Lamb Postmaster Keap a Thyrv Company
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