Hi friends, This is Ravi from Stansource Inc. Please send all your consultants resumes to [EMAIL PROTECTED] you can reach me at 703-879-3462
Performs complex design analysis, researches alternative approaches and performs cost/benefit/risk analysis. Performs highest level of analysis and acts as a consultant for other Systems Analysts. Ensures appropriate implementation of methodology. Delegates project assignments to others. Assists with prioritizing development requests. Provides input to Program Managers. Looking for a highly motivated team member who understands the meaning of world-class service management, and wants to help build a $4B business. As the Business Operations Analyst, you will primarily gather, analyze and report an accurate view of key performance metrics for an advertising segment. The Analyst position will provide specific recommendations to optimize customer support performance and ad platform functionality opportunities. In addition to segment performance, the Analyst role will partner closely with customer services & support, marketing, service operations planning and deployment, ad planning, and product teams to scope, document and deploy a world class service. We are looking for self-starters who can work in a rapidly changing industry, tolerate ambiguity and demonstrate problem-solving leadership with limited oversight. UPDATE: SSRS is no longer required but HIGHLY preferred. .NET developing experience is now required. Please remember that Microsoft manager is still looking for an analyst with technical abilities, NO DEVELOPERS # You will be joining a team that is focused on results, works together to solve problems, and is committed to developing people. Responsibilities include but are not limited to the following: Performing business operations modeling and planning for a segment. # Communicating findings and recommendations to business group leadership # Refining the business metrics captured and measured, creating the processes to gather these multi-source global metrics, conducting the analysis and publishing the results on a monthly basis # Preparing departmental metrics critical in tracking performance, trends, staffing requirements and client service operations optimization opportunities Performing analyses of client service operations data and driving actions through partnership across customer services & support, marketing, service operations planning and deployment, ad planning, and product development teams to achieve scalable and global seamless e2e customer support # Understanding competitive cost structures and conducting comparative analysis # Performing ad hoc financial analysis and modeling for rapidly scaling client service operations and special programs # Evaluating effectiveness of new programs by comparing results with original assumptions and forecasts and measuring ROI # Preparing monthly key metric performance reviews. The ideal candidate is someone who has: A strong technical and business background # Experience in Sales or Financial Operations, in a media, technology or service company # Strong Analytical skills, especially on the cost and operational elements of a service business # Proven ability to articulate the business vision and mission, providing a solid results-driven call to action to a multitude of partners # Experience partnering with client services & support, marketing, technology teams, finance, and other functions as appropriate # Demonstrated track record of exceeding established goals on a consistent basis # Strong analytical and problem solving skills and attention to reporting accuracy # Detail oriented & thorough, with ability to think big picture and understand the key trends and levers that drive a service business # Strong spreadsheet competency with Excel required and skilled in other MS desktop apps, including Word, PowerPoint, Project # Education and Experience: • A university/college degree Preferred # SQL experience a must. Must have the ability to write dynamic queries and navigate complex joins. # VBA/automation experience # Must have experience with .net developing # 5+ years relevant exp. -- ~~~~~~~~~~~~~~~~~~~~~~~~~~ Thanks & Regards… Ravi. StanSource Inc. Toll Free: 866 561 0351 x 3462. Direct : 703 879 3462. Fax : 866 594 4637. [EMAIL PROTECTED] www.StanSource.com We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. 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