Hi Leandro,

The users table include all kinds of users: developers, support,
administrators, clients, etc.  The thing that differentiates between
them is the access level.

To report an issue and assign it to a specific developer, you will
need to go to the Report Issue page, select "Advanced" and then you
will find the option to assign the issue to a person.

You can also auto-assign all issues that are reported in a specific
category to a specific person.

On 4/19/07, Leandro <[EMAIL PROTECTED]> wrote:
> table  mantis_user_table  is for developers/admins ... Is it for customers
> too ?
>
> How can I open an issue request for a specific user ?
>
> These are the variables that I´ve set, but they are never used in any php.
>
>         $g_ldap_server                  = '<protected>';
>         $g_ldap_port                    = '389';
>         $g_ldap_root_dn                 = 'dc=<protected>';
>         $g_ldap_organization    = '';    # e.g.
> '(organizationname=*Traffic)'
>         $g_ldap_uid_field               = 'uid'; # Use 'sAMAccountName' for
> Active Directory
>         $g_ldap_bind_dn                 = 'uid=<protected>,dc=<protected>';
>         $g_ldap_bind_passwd             = '<protected>';
>         $g_use_ldap_email               = OFF; # Should we send to the LDAP
> email address or what MySql tells us
>
>         $login_method    = LDAP
>
> Regards.
>
>
>
> ----- Original Message -----
> From: "Gabriel Boie" <[EMAIL PROTECTED]>
> To: "Help with Mantis" <[email protected]>
> Sent: Thursday, April 19, 2007 11:13 AM
> Subject: Re: [mantisbt-help] questions
>
>
> Leonardo,
> It has a "users" table somewhere. That is your customers/developers
> table if you wish:)
> Post your LDAP information and your configuration here and someone will
> try to help you.
> I think most of the Mantis administartors ran into this LDAP
> configuration problem:)
> Regards,
> Gabriel
>
> Help with Mantis wrote:
> > Is MantisBT a Help Desk software ?
> >
> > Why it hasn´t got a "customer db" when I open an issue ? (the
> > requester of the problem)
> >
> > Otherside, I can´t auth with ldap
> > *there isn´t README.LDAP file
> > *g_ldap_* variables are never used in php code)
> >
> >
> > Regards.
> > Leandro (Argentina)
> >
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