This is the first in what will probably be a continuing series of  
emails in which I would like to bounce some ideas off people. Please  
let me know if this type of thing is better addressed on the developer  
list.

We're currently on Mantis 1.0 rather than 1.1. I plan to upgrade  
within the next month or so once I finish integrating some of our  
customizations into 1.1 and building a new feature that was requested  
by my group.

We use Mantis to track issues in a third-party application that is  
updated on a near-weekly basis by our own internal development staff  
and monthly by the vendor. At this time, our development staff isn't  
using source control (I know, don't ask as I'm not part of that team)  
so there is no source control to tie to Mantis. We also don't have  
build numbers, either internally or supplied by the vendor. At the  
moment, we're using this naming convention for updates:

major version.minor version updater date OR major version.minor  
version GA (for initial releases)

So we wind up with a lot of version names like the following:

7.1 PSU 1/30/2008 update
7.1 PSU 1/23/2008 update
7.1 AL 1/2007 update
7.1 GA

We have issues from 6.3, 7.1, and 7.2. As you can imagine, the list  
has become quite large. We currently have 87 versions.

We use these in the "fixed in version" field. This is fine. The list  
is large but the recent versions sort to the top so they're easily  
accessible. The problem is the "product version" field. For various  
reasons, the update version is rarely entered into the "product  
version" field. What we really want to appear in that field is just  
the initial release: 6.3 GA, 7.1 GA, 7.2 GA, etc.  As the list of  
updates becomes ever-longer, it becomes increasingly difficult to  
locate these in the list and more annoying to scroll through them.

I've kicked around a few ideas about how to solve this. I can't change  
how the developers work, unfortunately. I could use custom fields  
instead of or in conjunction with the version fields, but would prefer  
not to as that would prevent any functionality associated with the  
versions from working properly. I could customize Mantis so that only  
specific releases appear in the product version field, which is the  
solution I'm leaning toward at the moment. I'm not sure exactly how I  
plan to do this just yet but possibilities include the ability to  
indicate whether or not a release should appear in product versions or  
not. This may be something that can be accomplished with plugins.

I'm curious how others handle this situation. Is there something  
obvious that I'm missing?


Thanks,

        -J.

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