When are IT and Business managers going to learn. IT is there to SUPPORT the business, they are NOT THE BUSINESS.
All to often I hear of IT managers making decisions, that make their life easier, but adversely affect the business. Having an entire organisation on the same o/s makes IT's life much easer, however if groups within the business cant do there job effectively its the wrong decision. This goes for software too. running one version behind makes IT's life easier, but is running the latest software gives the business a competitive advantage, you need to be there. Having everybody use exactly the same computer is an excellent idea if everyone in your business dose exactly the same job........ That's certainly not the case in my industry. Not paying maintainece/support on software makes this years IT budget's bottom line look a lot better, however what does it really cost in the long run. We do pay maintenance and I have received MI7. After some inhouse testing, it will be rolled out. HOWARD ADDISON CAD/GIS CO-ORDINATOR AngloGold Australia Limited Level 13, St Martins Tower 44 St Georges Terrace Telephone (08) 94254649 Fax (08) 94254663 <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Ian Adams [mailto:[EMAIL PROTECTED]] Sent: Monday, 15 July 2002 12:51 PM To: [EMAIL PROTECTED] Subject: MI-L Show of hands - MI 7.0 users. Hi all, PLEASE HELP. I need to put a together case based on your feedback in a bid to overturn our IT policy. We have been using MI since Ver 2.1 in 1993, primarily in road safety for a large Australian police agency. In the old days we enjoyed premium MI support services, hotline support, immediate upgrades....the works. In 1999 our organization 'corporatised' MapInfo, adding the product into its IT administration and policies. Whilst we celebrated the adoption of MI GIS across the organization, little did we realize the specialist MI areas would actually suffer a significant backward downgrade in performance, functionality and support. As a result, we lost our premium MI support services, no more hotline support. No more automatic upgrades; we are running TWO versions behind the current 7.0 now shipping. There is a policy that states we should stay one version behind current release to avoid new bugs and possible system crashes. But our systems are crashing anyway due to IT policy and a smaller unstable o/s. We were directed to abandon our stable Windows NT platform and downgrade all our projects to the 16bit unstable and obsolete Win98se. We lost printer connectivity on our LAN for volume colour copier prints and forced to use a smaller light duty colour printer. Our old large format printer is deemed to be of the 'Jurassic' era, unable to obtain an upgrade. So here we are today, struggling with virtually no corporate support. There are some tools in MI 7.0 that we need desperately! Our corporate policy forbids any use of CURRENT version applications. I need your help.... Q. Is your organization using MI 7.0 on many PC's? Does your co. have a policy on upgrades that prevents your specialist GIS users from exploiting the very latest in MI GIS innovation? Kind regards Ian Adams MI 6.0 - Win98se (yuck!) --------------------------------------------------------------------- List hosting provided by Directions Magazine | www.directionsmag.com | To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED] _______________________________________________________________ This e-mail message contains confidential information which is intended for the use of the person to whom it is addressed. If you received it in error, please notify the sender and delete the material from any computer. Any disclosure, re-transmission, dissemination or any other use of this information is strictly prohibited. _______________________________________________________________ --------------------------------------------------------------------- List hosting provided by Directions Magazine | www.directionsmag.com | To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
