>I'm not sure it's true that "even recipient systems that haven't asked
>for ARF format reports handle them at least as well as any other format
>such as plain text, with or without a copy of the message attached."
>
>I know for sure that there are ticketing systems in use that don't
>handle anything other than plain text particularly well. They will not
>handle ARF reports as well as they would handle plain text. 

Oh, sure, but I also used to get a certain number of "please send this
as an attachement."  I didn't say it works flawlessly, just that in
my experience, at least, it's no worse than anything else. I'm also
getting a trickle of responses saying "ARF? Great, we handle that 
automatically."

> Quite a few ISPs (including national
>US ISPs) ask reporters explicitly to not forward email as an attachment,

Still?  I can't rememnber the last time I got a request to resend with
the message pasted in from an ISP I'd ever heard of.

R's,
John
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