How does "Seth, who we had [...]" and "No one from Shell replied. [...]" align with "Please know that I will make every attempt to keep your answer in confidence"?
Hylke On Mon, Mar 29, 2010 at 11:25 AM, Dave Neary <dne...@gnome.org> wrote: > Hi Jason, > > Jason D. Clinton wrote: >> Out of 9 attendees who blogged on the UX Hackfest and were emailed, 5 >> responded. The email sent was the following: >> >> I am writing you this email on behalf of the GNOME Marketing >> Committee and because you were a UX Hackfest attendee. >> >> The GNOME Marketing Committee is deeply concerned about the >> coherence of our message to the public about what the 3.0 release >> will be. Up until the UX Hackfest, that message was coherent: GNOME >> Shell with deep integration with presence management and time-based >> file management. Now, the Committee does not know what to tell the >> public. The Committee has empowered me to gather opinions about what >> attendees believe will be in 3.0. >> >> Please answer the following four questions by one week from the time >> of this writing. Feel free to make your answer as short as you >> please: a one sentence answer is sufficient. Please know that I will >> make every attempt to keep your answer in confidence; however, I >> will provide a summary of the opinions of all attendees to the >> Committee. > > Are you sur you couldn't have sounded a bit more formal??? > > The language is a bit intimidating & impersonal, no? "deeply concerned", > "The Committee has empowered me", "Please answer the following questions > by one week from the time of writing"... > > I just wonder if it wouldn't have been more inducive to creating a > longer-lasting relationship with the designers to say something like: > > "Hi! > > I noticed that you were at the UX hackfest & blogged about it. The > marketing team met recently, and we were wondering if any of what has > come out of the UX hackfest will get implemented for GNOME 3.0, if > you're working on refining any designs & getting them implemented, or > whether they're still in the ideas stage. We've noticed expectations > growing about what will be delivered in 3.0 since the hackfest, and we > just want to make sure that the expectations stal aligned with reality. > > Would you mind answering a few questions to help us out, please?" > > Followed by questions about what the person you're emailing is doing, > and with whom, rather than general questions about the features in the > product, and how that mighht relate to previously uinanticipated > features in GNOME 3.0. > > I'm just wondering whether response rate & answer quality & usefulness > might have improved with a friendlier email. > > Cheers, > Dave. > > -- > Dave Neary > GNOME Foundation member > dne...@gnome.org > -- > marketing-list mailing list > marketing-list@gnome.org > http://mail.gnome.org/mailman/listinfo/marketing-list > -- marketing-list mailing list marketing-list@gnome.org http://mail.gnome.org/mailman/listinfo/marketing-list
