Hello Marc,

Le Fri, 22 Nov 2013 10:29:50 -0500,
Marc Paré <m...@marcpare.com> a écrit :

> This is not something that I could not do myself, but, if someone
> could pull these figures together so that we could examine them.
> 
> I would like to see how much our downloads have increased over the
> last 3 years and if our user mailing list has seen the same increase.
> So, we would need stats of downloads and stats of users making use of
> our flagship user mailing list for trouble-shooting/help.
> 
> IMO, it would be good to take a close/sober look at how accessible we 
> have been to our user base considering our increase in download
> volume. Logically, the use of our user mailing list should also have
> seen some kind of increase in use either marginally or in a major way.

Good points - and it all ties back to how we are able to engage users
to our community. The current work on the website redesign is also
supposed to provide a much easier way for users to access ways to
contribute. 

> 
> Are we providing a good service to our user base? How can we make it
> better?
> 
> I am not sure if this would be the place to take this up.

My hunch is that we, or rather the infra team, is working on a reliable
mechanism to study this data precisely.

Best,

Charles. 

> 
> Cheers,
> 
> Marc
> 
> 



-- 
Charles-H. Schulz 
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