http://legacy.lclark.edu/~soan221/fordism2.html

 REPRESENTATIONS OF WORK IN TV ADS



Craft Production and Deskilling


 Craft production has been so far displaced from everyday
consciousness that it rarely appears even as a trace except as a
testimonial to the elite status of consumption objects destined for
upscale consumers. When it does appear, craftsmanship appears in trace
form as the signature on an aestheticized piece of Steubing glass.
Sightings of craftwork on television are few, limited mostly to
endorsements of fine furniture or expensive cars. For example, an ad
for Buick Reatta shows it being "signed by the craftsmen who work on
it." Their signature attests to their pride of work on an object that
presumably has had their personal focus, rather than merely another
mass produced object pumped off an assembly line. Craftsmanship has
value as the semiotic opposite of mass production. On the other hand,
in the context of consumption oriented toward the middle and the
working classes, the name "craftsman" has been appropriated and made
to name a line of products -- e.g., the Craftsman line of tools from
Sears. The legacy of craftsmanship lives on in name only in a world
where craft after craft has been either deskilled or eliminated by new
technologies. Craftworkers have been displaced in one field of work
after another by automated tooling, but the tools they once used are
now named for them, such that the qualities of craftsmen are now
available via the consumption of the commodity and its sign. It is
interesting that these advertising evocations of the concept of
"craftsmanship" focus on the meaning of the object produced rather
than the act of producing. But, as C. Wright Mills wrote in his essay
on "Work," the traditional "ideal of craftsmanship" refers to a model
of work gratification in which

"the worker is free to control his own working action...[T]here is no
split of work and play, or work and culture. The craftsman's way of
livelihood determines and infuses his entire mode of living." (p.222)
Yet another mid 1990s' Saturn ad addressed the question of
craftsmanship in conjunction with the premise of a non-alienated
workplace. The premise once again is that non-alienated relationships
can be seen (register) in the quality of the product. However, this ad
situates the issue in the language of "ownership" rather than craft.
The few fleeting images of production that do appear are heavily
abstracted from the actual relationships of production for the sole
purpose of signifying production activity. These images are not unlike
the image of a high-tech medical equipment tool that I have
intentionally abstracted (even more so than it was in the ad from
which it was taken) so far from its actual production site as possible
in order to stress that craft has been divorced from human acts of
production. The Saturn ad is narrated by a man we presume to be a line
worker because of the way he is positioned visually in the text.

"We were called an experiment. But what someone figured out is that
there is something more important than machines if you want to make a
good car. It's about people and giving them ownership of the product
they're building. And if you have 8000 people making the right
decisions individually, with the company and the car in mind, then you
have 8000 people that own that car and every car that goes out. That's
the way I feel."
The entire ad is shot in grainy color video with the color drained out
to give a sense of a slightly blued production space. To emphasize
production there are scenes of Saturn machinery and equipment --
sparks flashing -- in operation. But to stress that Saturn refuses to
allow its machinery to eclipse the role of labor, the remainder of the
ad is devoted to scenes of workers signing a placard that reads the
1,000,000th Saturn."


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