https://labornotes.org/2024/12/amazon-workers-launch-largest-strike-yet-it-doesnt-feel-job-should-be-legal

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Amazon Workers Launch Largest Strike Yet: 'It Doesn't Feel Like a Job That 
Should Be Legal'
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December 19, 2024 / Natascha Elena Uhlmann ( 
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At the DBK4 delivery station in Queens, New York, cops swarmed and arrested ( 
https://x.com/Lfelizleon/status/1869748494250152071 ) an Amazon driver who 
stopped his van in support of the strike. Photo: Luis Feliz Leon

Amazon warehouse workers and delivery drivers at seven facilities in the metro 
areas of San Francisco, Chicago, Atlanta, Southern California, and New York 
City are out on strike today, in what the union says ( 
https://teamster.org/2024/12/teamsters-launch-largest-strike-against-amazon-in-american-history
 ) is the largest strike against Amazon in U.S. history. Unionized workers at 
Staten Island’s JFK8 fulfillment center have also authorized a strike and could 
soon follow.

Workers in all these locations—five delivery stations and two fulfillment 
centers—have already shown majority support and demanded union recognition. The 
Teamsters set Amazon an ultimatum: recognize the unions and agree to bargaining 
by December 15, or face strikes. Amazon hasn’t moved.

“They are skirting their responsibility as our employer to bargain with us on 
higher pay and safer working conditions,” said Riley Holzworth, a driver who 
makes deliveries from the DIL7 delivery station in Skokie, Illinois.

At the DBK4 delivery station in Queens, New York, cops swarmed and arrested ( 
https://x.com/Lfelizleon/status/1869748494250152071 ) an Amazon driver who 
stopped his van in support of the strike. In anticipation of a possible strike 
at JFK8, police had camped out by the facility in advance. Nonetheless, for six 
hours picketers slowed the flow of traffic out of the facility to a trickle, 
letting only one truck through every two minutes.

The Teamsters have made organizing Amazon a priority; the New York Times 
reported that the union has committed $8 million to the project, plus access to 
its $300 million strike fund.

‘ALL YOU CAN THINK OF IS SLEEP’
-------------------------------

The strike’s timing is strategic: package volumes balloon around the holidays, 
known as “peak season,” so it’s no easy feat for Amazon to cope with 
disruption. During the 2023 holiday season, Amazon netted 29 percent of all 
global online orders ( 
https://www.bloomberg.com/news/articles/2024-01-04/amazon-captured-29-of-online-orders-in-weeks-before-christmas?embedded-checkout=true
 ).

To keep up with the surge in demand, many workers are forced to work mandatory 
overtime—childcare and other obligations be damned. “They give us one day 
extra, plus one hour extra a day,” said Wajdy Bzezi, a shift lead steward who 
has worked at JFK8 since 2018. “I barely see my son.”

“Whan you think of the holidays you think of spending time with your family, 
you think of reconnecting,” said Ken Coates, a packer who has worked at JFK8 
for five years. “And during peak, all you can think of is sleep.”

To help meet the increased demand the company has hired 250,000 seasonal 
workers ( 
https://www.dcvelocity.com/amazon-to-hire-250000-seasonal-workers-for-holiday-peak
 ) across the country. This influx could also dilute strike power, though 
seasonal workers face the same stressors and often support the union push.

PEAK SEASON, INJURY SEASON
--------------------------

Rushed training for the seasonal hires has knock-on effects that leaves 
everyone less safe.

“Just this past month I think I ran into half a dozen new employees that didn’t 
know how to do the job,” Coates said. “Not due to any fault of their own, due 
entirely to the fault of their trainer not giving them adequate time.”

For instance, Coates says, new workers assigned to rebin duties (moving items 
from the conveyor belt to a designated shelf so packers can package and ship 
them) can unintentionally push items too far across the shelf, where they fall 
off the other side and hit packers.

Peak season at Amazon means peak injuries for workers. A July interim report ( 
https://www.help.senate.gov/imo/media/doc/help_committee_amazon_interim_report.pdf
 ) from the Senate’s Health, Education, Labor and Pensions Committee found that 
injury rates skyrocket during Prime Day and the holiday season.

During the week of Prime Day 2019, the report found, Amazon’s rate of 
recordable injuries would correspond to more than 10 annual injuries per 100 
workers—more than double the industry average. During that same period, 
Amazon’s total rate of injuries (including those that do not need to be 
reported to the Occupational Safety and Health Administration, OSHA) would 
correspond to almost 45 injuries per 100 full-time workers. That is to say, if 
they kept up the Prime Day pace, nearly half the workers would be injured in a 
year.

“There hasn’t been a year that I’ve worked at Amazon where we haven’t broken a 
record in the number of packages we’ve handled,” said Coates.

‘IT DOESN’T FEEL LIKE A JOB THAT SHOULD BE LEGAL’
-------------------------------------------------

Even outside the busy season, the work is grueling. Amazon’s relentless 
productivity quotas are nearly impossible to meet safely, forcing workers to 
barter their backs and knees for $18 an hour.

A new report ( 
https://www.help.senate.gov/imo/media/doc/amazon_investigation.pdf ) from the 
same Senate committee has found that Amazon’s injury rate is having a 
“significant and growing impact on the average injury rate for the entire 
warehouse sector.”

Amazon is a corporation that transports goods and breaks down bodies. And why 
wouldn’t it, when this level of exploitation is incentivized at every turn? 
Reporting requirements are easily bypassed; the company appears ( 
https://www.help.senate.gov/imo/media/doc/amazon_investigation.pdf ) to be 
using its on-site health facilities to obscure the true number of injuries 
sustained by workers on the job, or to shift the blame to workers for using 
improper technique.

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“I couldn’t tell you how many times I’ve been injured on the job,” said Coates. 
“In our bathroom there’s a mirror that says, ‘You’re looking at the person who 
is most responsible for your safety.’ It pisses me off every time I have to see 
it. That’s just them passing off the buck.”

The OSHA penalties for instances that do get reported are capped at around 
$16,000 for each serious violation, the report notes. For a company making 
$70,000 in profits per minute, that’s just the cost of doing business.

“It doesn’t feel like a job that should be legal,” Holzworth said. “I’ve had a 
lot of different jobs in this industry, and this one by far feels like my 
employer is really getting away with a lot.”

A GLOBAL FIGHT
--------------

Workers organizing at key chokepoints in the supply chain have managed to 
extract a few concessions from Amazon, including ( 
https://www.nytimes.com/2023/05/19/business/amazon-union-choke-points.html ) 
increased pay for Chicago-area delivery station workers and the reinstatement 
of a suspended air hub employee in San Bernardino and another in Queens.

But Amazon has made significant investments ( 
https://www.wsj.com/articles/amazon-is-reviving-its-logistics-expansion-and-reshaping-its-u-s-distribution-390516b2
 ) that reduce its vulnerability. The expansion of ( 
https://www.amazon.science/news-and-features/how-amazon-reworked-its-fulfillment-network-to-meet-customer-demand
 ) its fulfillment network allows the company to reroute orders within its 
network of warehouses and reduces its reliance on any one location in the event 
of strikes or disruptions. Building sufficient power to tip the scales will 
require organizing across the global supply chain.

Around the world, the company has fiercely opposed organizing efforts, leaning 
on anti-union tactics like delaying elections ( 
https://labornotes.org/blogs/2021/03/viewpoint-who-invited-them-employers-amazon-should-have-no-say-how-workers-organize
 ) , holding captive-audience meetings ( 
https://labornotes.org/2021/04/inside-alabama-amazon-union-drive-interview-lead-organizer
 ) , and going on a hiring spree ahead of a union election to dilute the vote.

Between 2022 and 2023, Amazon spent more than $17 million ( 
https://www.washingtonpost.com/business/2024/11/13/unions-nlrb-biden-trump/ ) 
on union avoidance consultants. And where other companies are content to bring 
in these swindlers to train management, Amazon is sometimes cutting out the 
middleman and hiring them directly ( 
https://labornotes.org/blogs/2023/12/amazon-goes-union-busting-overdrive-fight-campaign-kcvg-air-hub
 ) as managers.

‘TAKE SOME ACCOUNTABILITY’
--------------------------

For delivery drivers, there’s another wrinkle: The drivers officially work for 
third-party contractors ( 
https://labornotes.org/2024/09/new-york-amazon-delivery-drivers-join-teamsters-surge-momentum
 ) known as delivery service partners (DSPs), allowing Amazon to skirt 
responsibility.

When drivers unionized last year at a DSP in California called Battle-Tested 
Strategies, Amazon ended its contract and cut ties ( 
https://www.nelp.org/as-a-delivery-worker-union-campaign-takes-off-amazon-tries-to-dodge-labor-law/
 ) with the contractor, effectively firing the 84 drivers (Amazon was the 
company’s only client, and the company hasn’t operated since ( 
https://www.nytimes.com/2024/10/10/business/economy/amazon-delivery-drivers-labor-nlrb.html
 ).)

This year, Amazon pulled the same stunt ( 
https://labornotes.org/2024/06/illinois-amazon-drivers-strike-demand-union-contract
 ) when drivers organized at a DSP in Illinois, Four Star Express Delivery.

Amazon maintains ( 
https://arstechnica.com/tech-policy/2024/08/labor-board-confirms-amazon-drivers-are-employees-in-finding-hailed-by-union/
 ) that since drivers are employed by DSPs, it has no duty to bargain with the 
workers. But drivers call bullshit, insisting that Amazon meets the legal 
standard for a joint employer: “We drive your branded van, we wear your 
uniform,” said Rubie Wiggins, a delivery driver at Amazon’s DAX5 facility in 
Southern California. “Take some accountability.”

‘WE CAN BRING THEIR STANDARDS HERE’
-----------------------------------

Safety is a central concern—and a key organizing issue. Delivery vans are 
packed to the brim, forcing some drivers to jam packages behind seats and 
behind any available crevice.

“It looks like a crypt in your van,” said Andrew Wiggins, Rubie’s husband, who 
works for the same DSP. “A lot of drivers put packages on the dash, wherever 
they can. It’s very unsafe, but people are just doing what they have to do.”

Rubie and Andrew talk regularly with UPS delivery drivers about the benefits of 
a strong union contract. “It’s amazing what you hear that they have,” Rubie 
said. “They have mechanics on site, they can watch their vehicles on site, we 
don’t have any of that. When you see that UPS is less profitable than Amazon 
and they’re able to do that for their drivers, you really want to tell Amazon, 
‘Please take care of me like that.’”

“At Amazon it’s like, in order to perform, you have to think in your head a 
complete system of exact steps,” Holzworth said. “I’m gonna organize my 
packages in this way and as soon as I stop, I’m gonna engage the brake, pull 
out the keys, take off my seatbelt, in this order every single time so that 
you’re wasting as few seconds as possible.”

“If Amazon can have this as their business model, what’s the future working 
conditions gonna look like for other corporations?” Rubie Wiggins said. “We 
have nieces and nephews, I have younger brothers. What’s the workforce gonna 
look like for them in a couple years?

“You get a lot of ‘Why don’t you work for UPS?’” she said. “We’re drivers 
already. We can bring their standards here. We can start making the working 
conditions better here.”


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