18 June 2009 Thursday

2310 PM - 453.30R - security guard calls for ambulance at Lower Mills
Apts - Apt 22XX - asian male - shortness of breath - dispatcher said
"you are all broken up, can you call me on your cellphone" - guard
apparently changed his position a little, and then was loud and clear

---------------------

462.975R traffic

2312 PM - A2 sent to Ellington St

2313 PM - A10 sent to 00 Morrisey for unknown EMS at Citizen Bank - A8
volunteers for the call from Carney Hospital - A8 told to stand by
because there is another call (pending) "around the corner"

2314 PM - A8 sent to 2262 Dorchester Ave, Lower Mills (Elderly) Apts -
Apt 22XX - given as unknown EMS and as chest pain - A12 vols from
Carney Hosp and is sent

2318 PM - P5 is sent to 2262 Dorchester Ave

2323 PM - A12 cancels P5

--------------------------------------------------

8 minutes to send the medics

Apparently 13 minutes to reach the patient and evaluate

There seemed to be lots of confusion on the BEMS radio with units
going out of service, and calls stacking up - one of the dispatchers
even mentioned the "confusion" - the dispatcher even had to tell units
to stop (intentionally) jamming each other - several mentions of
"defective" radios that (I think) were possibly due to jamming

Apparently the dispatchers have no reasonable means to track the
locations of ambulances - units were being given downtown calls from
Dorchester - in fact 2 units in a row were given a downtown call from
Dorchester - the dispatcher finally got someone closer - 1 ambulance
handed off a call to an Armstrong Ambulance - I dont know how that
happened - another BEMS amb reported a minor MVA in JP with a (?
Eascare Ambulance ambulance at the scene)

Sounded like bedlam all around

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