ICT as a tool for domination/ control  .... v/s a tool for emancipation
.... By using ICT to create a surveillance society, education system
impairs teacher and learner  agency
<https://itforchange.net/it-for-change-at-comparative-education-society-of-india-cesi-conference-2015>,
critical to the processes and aims of education ....

regards,
Guru

Source -
https://indianexpress.com/article/education/gujarat-govt-sets-up-call-centre-with-realtime-tech-to-keep-an-eye-on-its-school-teachers-5739430/

Gujarat govt sets up call centre with real time tech to keep an eye on its
school teachers
The control room functioning on a pilot basis in Gandhinagar.

This is one phone call that government school teachers across Gujarat
cannot afford to miss. And once they answer, the voice at the other end
will ask them a series of questions from a template about the location of
their assignment for the day, the task, and who assigned it. If they are on
leave, they will have to provide details, including the number of days and
the approval authority.


This, in short, is the state government’s new “realtime technology enabled”
surveillance plan to “keep an eye” on over 1.95 lakh school teachers after
the new academic session starts on June 10. The aim is to improve the
quality of education by ensuring that teachers stick to their assigned
tasks on a daily basis. Officials say the system was devised after various
discussions and reports concluded that poor monitoring of teachers resulted
in absenteeism and “non-seriousness”.

It’s not just the teachers, though.* Even those who monitor them will be
handed GPS-enabled tablets and tracked through geo-fencing by which an
alert will be triggered when a mobile device enters or leaves a specified
area.*

The entire operation, officials say, will be run from a tech-equipped
“command and control centre”, which is being set up in Gandhinagar. The
centre will initially be staffed by 50 dedicated members, hired in equal
numbers from the Samagra Shiksha Abhiyan (SSA) and the office of the
Director, Primary Education (DPE). It will include a call centre to be run
under Vinod Rao, Principal Secretary, Education.


Speaking to The Indian Express, Rao said: “We do not want to follow the
carrot and stick policy for teachers but instil a feeling among them that
their work is being monitored on a realtime basis and there is no escape
from it.”

The Indian Express visited a pilot control centre and found about 30 staff
members equipped with headphones in front of computers, typing out
responses from teachers on Google forms. The data is fed into Excel sheets
to record responses for each day. Staff at the centre say they make about
500 calls a day but expect that number to reach 1,250 once the centre
officially begins operations.

Officials say the call centre feedback would be verified with online data
collected by other means at different hours of the day to keep track of
teachers, principals, and cluster and block resource centre coordinators.
“Our online attendance system has already made teachers realise that they
are being monitored in real time,” said Rao.

The control centre will be monitored on a daily basis by the heads of
department under the Education Department, Director Primary Education,
Director SSA, Gujarat Council of Educational Research and Training, Gujarat
Secondary and Higher Secondary Education Board and Schools Commissioner. At
least one of them will have to visit the centre every day to take stock of
the data analysed.

Officials say each caller would ask about 10 questions, on an average, from
a set that has been “strategically framed jointly by a team of experts
under SSA’s quality enhancement cell and approved by the SSA officials”.
The questions will change on a regular basis, depending upon the activity
or projects being carried out in a school.

The call centre system is also being seen as a solution to instances of
“cheating” by some teachers. “Earlier, a government school teacher or
co-ordinator would not answer a phone call from their superiors. Instead,
they would call back after collating information expected from them or
after reaching the school they were supposed to be in. We could not
question them because of a government resolution that does not allow
teachers to use mobile phones in class,” an Education Department official
said.

According to a senior government official, teachers would be exempted from
this mandatory clause to answer the feedback call. Currently, the pilot
control centre uses different phone numbers on the Closed User Group (CUG)
of a private telecom service provider to collect data from teachers.
Officials say this will soon be replaced by one number, which will be
circulated among all schools and to which calls cannot be returned.

According to Rao, the new tracking system will have “a positive impact on
the teaching fraternity”. “We will also ask them about the innovations or
new teaching methods they have adopted or want to use but could not, and
the reasons… or attempts made by them to achieve desired targets, and the
activities they would adopt in future. All these questions will make them
realise that they are being heard and that their efforts are taken note of
and recorded by the department,” he said.


Guru
Education Team
IT for Change
Bangalore
www.ITforChange.net
080 26654134

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1.ವಿಷಯ ಶಿಕ್ಷಕರ ವೇದಿಕೆಗೆ  ಶಿಕ್ಷಕರನ್ನು ಸೇರಿಸಲು ಈ  ಅರ್ಜಿಯನ್ನು ತುಂಬಿರಿ.
 
-https://docs.google.com/forms/d/e/1FAIpQLSevqRdFngjbDtOF8YxgeXeL8xF62rdXuLpGJIhK6qzMaJ_Dcw/viewform
2. ಇಮೇಲ್ ಕಳುಹಿಸುವಾಗ ಗಮನಿಸಬೇಕಾದ ಕೆಲವು ಮಾರ್ಗಸೂಚಿಗಳನ್ನು ಇಲ್ಲಿ ನೋಡಿ.
-http://karnatakaeducation.org.in/KOER/index.php/ವಿಷಯಶಿಕ್ಷಕರವೇದಿಕೆ_ಸದಸ್ಯರ_ಇಮೇಲ್_ಮಾರ್ಗಸೂಚಿ
3. ಐ.ಸಿ.ಟಿ ಸಾಕ್ಷರತೆ ಬಗೆಗೆ ಯಾವುದೇ ರೀತಿಯ ಪ್ರಶ್ನೆಗಳಿದ್ದಲ್ಲಿ ಈ ಪುಟಕ್ಕೆ ಭೇಟಿ ನೀಡಿ -
http://karnatakaeducation.org.in/KOER/en/index.php/Portal:ICT_Literacy
4.ನೀವು ಸಾರ್ವಜನಿಕ ತಂತ್ರಾಂಶ ಬಳಸುತ್ತಿದ್ದೀರಾ ? ಸಾರ್ವಜನಿಕ ತಂತ್ರಾಂಶದ ಬಗ್ಗೆ ತಿಳಿಯಲು 
-http://karnatakaeducation.org.in/KOER/en/index.php/Public_Software
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