On Sat, Nov 8, 2008 at 1:02 AM, Joshua J. Kugler <[EMAIL PROTECTED]> wrote: > On Friday 07 November 2008, John Hunter said something like:
> http://matplotlib.sourceforge.net/faq/troubleshooting_faq.html#report-a-problem > > Sorry, I wasn't so much reporting a problem with matplotlib as I was > wondering if I was missing something. I'll try to extract a > free-standing example, but it might be hard...there's a lot of code > interacting here. I'll work on that when I get a chance. > > Thanks! The point about making a free standing example is that often there is some other problem with your code, and the problem is not in the part you are posting or asking about. And we can't help with the part we can't see. In stripping your example down to a free standing example, often you will find the problem goes away. Then you will ask: what is different about from free the standing example and my real code, and in doing so find the real problem. This is not always the case, but it happens enough that it is a worthwhile exercise. That is why a properly crafted mailing list post is so useful -- the acting of positing properly often fixes the bug you are trying to report even before you hit the send button. It has happened for me countless times. In the heat of trying to find a solution to the problem, it is hard to justify the extra time to boil the problem down to isolated, free-standing code, but in my experience nothing is as effective as taking that extra step. By not doing the extra work to make a simple example that we can run, you are asking us to do so. Its really not that hard -- just grab one of the date demos at http://matplotlib.sourceforge.net/examples/index.html and set the fonts as you are doing in your code and see if the problem persists. If it does, post it an we will fix it. If not, you have to figure out where the problem really resides. I'm not trying to be snippy, it's just that the matplotlib mailing list gets a lot of traffic, and in addition to trying to help you with your problems, we are trying to fix bugs, add new features, solve platform issues and distribution issues, put out releases, and we all have jobs and families. I think you get the idea. We need you to do the maximum amount of work possible so we can efficiently help you. When we get a free-standing example that shows a real problem, the odds of you getting help and patch rise dramatically. Thanks, and good luck, JDH ------------------------------------------------------------------------- This SF.Net email is sponsored by the Moblin Your Move Developer's challenge Build the coolest Linux based applications with Moblin SDK & win great prizes Grand prize is a trip for two to an Open Source event anywhere in the world http://moblin-contest.org/redirect.php?banner_id=100&url=/ _______________________________________________ Matplotlib-users mailing list Matplotlib-users@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/matplotlib-users