kindly reply me on nag...@ziplogic.com
Hi.
Please let me know do you have any consultant for this requirement
Backfill Position- Needed ASAP
Frederick MD
18 month contract
It is an SMS production support role supporting Capital Markets pooling and
delivery functionality and the resource will work in a disbursed environment
with the Prod Lead in St. Louis and the developers all over while they are
sitting in Frederick with part of the team.
Our most critical items are the following. I have put this list in order of
priority from my needs perspective.
a.. Candidate MUST be a self-starter, capable of handling numerous
projects/priorities efficiently and effectively
b.. Candidate MUST be adaptable and quick leaner of multiple tools and
systems used for production support and release management.
c.. Candidate MUST be able to speak at the business and technical level
d.. Candidate MUST be very organized and adhere to timelines
e.. Candidate MUST have excellent verbal and written communication skills
f.. Candidate should have experience using and updating SharePoint sites (for
example, create custom lists, calendars, document libraries, announcement
boards, and dashboards).
g.. Candidate Should be proficient using MS Office tools (specifically Excel,
Word, Visio, Access, Outlook)
h.. Candidate should have a background in the mortgage industry
i.. Candidate should have working knowledge of the following from the
perspective that he/she can read and understand the actual code within the
following areas:
a.. Unix/C (can read and understand code),
b.. Stored procedures, triggers, views,
c.. SQR
d.. COBOL
e.. PowerBuilder
f.. Java or other Web-based development platforms
j.. Relational Database experience (intermediate knowledge of Oracle)
ยท Candidate should have experience in running queries, reading SQL,
understanding of relational databases and models
Basic Job Description:
a.. Serve as a liaison between the business user and members of the technical
support team.
b.. Analyze business needs and requirements for production issues and
proposed new business products or processes. Lead conflict resolution and
facilitate decision-making.
c.. Communicate with and coordinate efforts among various team members.
Information may be very time sensitive as a result of processing deadlines and
financial impacts.
d.. Interface with technical, business and product development teams to
identify requirements specific to a business product/process and translate the
business application's needs into systems requirements.
e.. Interview users to determine their business requirements and
expectations.
f.. Address requests from end-users/customers regarding system issues and
queue enhancements.
g.. Identify and resolve procedural and process problems with applicable
business areas.
h.. Lead complex data collection and analysis activities within application
production support role including coordination with upstream and downstream
interfaced applications or processes as required.
i.. May be called upon to manage complex infrastructure initiatives (small to
medium sized projects and/or portions of large cross partner/departmental
projects) and implementation of systems for new products or processes or for
the enhancement of current products or processes.
j.. Support data conversion activities and assist in the resolution of
conversion issues.
k.. Work with developers to correct and enhance systems by bringing specific
business and coding knowledge to the technical design process.
l.. Engage in data modeling and research alternatives for the development of
business requirements.
m.. Escalate issues as necessary and facilitate resolution.
n.. Develop business and technical subject matter expertise on supported
application and business processes.
o.. Prepare detailed functional system test cases that adequately represent
the business application's needs.
p.. Prepare and maintain system documentation in accordance with business and
technical requirements.
q.. Including but not limited to problem/enhancement resolution, business
process procedures, batch job scheduling documentation, data mapping, process
diagrams, service level agreements, operational level agreements, capacity
plans, release game plans, test plans, project plans.
r.. Maintain daily production batch dashboard.
s.. Maintain developer on-call rotation calendars and paging system to ensure
required coverage of supported systems.
t.. Understand and provide support to application batch jobs, scheduling and
interactions between mainframe, UNIX, Oracle database and front end
PowerBuilder user interface.
Thanks & Regards,
Nagesh | Work: 510-250-7616 | Fax: 510-578-1309 | Email: nag...@ziplogic.com
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