Hi Professionals, Hope you’re doing great !
Please share some qualified resource for this position: *Role : IVR Tester/SME/BSA* *Location : Torrance,CA* Seasoned senior tester needed to support testing for CRM (Siebel or Salesforce) & telephony applications (Interactive Routing, Web Chat/Mobile Integration into Contact Center Software, Softphone). Basic Reqs: 7+ years IT quality assurance and systems/application testing experience Minimum Reqs: • 5 years of experience with HP ALM/Mercury Quality Center or similar tool for requirements/test case tracking • 2 years of experience leading or coordinating Quality Assurance Teams with strong communication and negotiation skills, both oral and written. • 2 years experience providing QA estimates and can effectively demonstrate the process/methodology for completing such estimates. • 4+ years of experience testing and/or developing CRM (Siebel or Salesforce), Interactive Voice Response Speech Recognition, Genesys CTI, Softphone, Call Reporting and/or NICE software. • Must be able to demonstrate a strong understanding of servers (Windows, UNIX, mainframe, etc.) and databases for reviewing logs and creating and performing SQL queries to validate and condition data. • 3 years experience working with large financial institutions Preferred Reqs: BS degree in Computer Science or higher Experience with coordinating test efforts between QA teams and UAT teams Knowledge of Telephony and CRM Experience working with an onshore/offshore team model ------------------------------ [image: cid:image001.jpg@01D0CB0E.104E6C20] Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 *Raj Yadav* Cell : 609-207-7013 Fax : 609 799 5746 Email: raj.ya...@nityo.com <vikash....@nityo.com> www.nityo.com ------------------------------ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand ------------------------------ *Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500* ------------------------------ *Disclaimer:* http://www.nityo.com/Email_Disclaimer.html ------------------------------ [image: Avast logo] <https://www.avast.com/antivirus> This email has been checked for viruses by Avast antivirus software. www.avast.com <https://www.avast.com/antivirus> -- You received this message because you are subscribed to the Google Groups "MCMS" group. To unsubscribe from this group and stop receiving emails from it, send an email to mcms+unsubscr...@googlegroups.com. To post to this group, send email to mcms@googlegroups.com. Visit this group at http://groups.google.com/group/mcms. For more options, visit https://groups.google.com/d/optout.
