Seems as if some software companies-like Adobe, just to mention the most egregious example-have recently become much more aggressive in their software updating practices, at least in terms of message tone if not in more compelling/compulsory ways. We've been getting a LOT of calls from end users lately, for example, to upgrade their copies of Adobe Reader or Flash, because some message says that they need the latest version to do whatever. Since we don't give most users Admin rights to their desktops, normally, we've been spending more time upgrading these apps than we'd like. It used to be that an older version would work fine in most cases, but this new generation seems to be pushing the envelope.
Anyway, my question is a general one: how do other folks handle these kinds of minor upgrades? We push out what we can, but some of these programs cannot be pushed (as far as I know). Thanks, Jerry Jerry Powell Director, Information Systems Winterthur Museum, Garden & Library http://www.winterthur.org/
