_____________________________________________ From: Eisenhardt, Chuck Sent: Thursday, March 11, 2010 9:45 AM To: 'Melissa Johnson' Subject: Tech adventures
Thanks for sharing this. The real lessons should go to your management and Board, who have to spend a little cash once in a awhile, if they want to stay in dance! Happily your team is going have to put a dollar figure on the impacts to your business, for insurance purposes. This is number that you can be considering when justifying such 'ancillary' overhead as backups, backups of backups, offsites, heavy UPS, adaptive firewall, email security, critical software updates, and even (ohmygosh) a qualified 7-day support function, whether you choose tp source inside or out, or a combination. I think as a Collections person you understand that this is part and parcel of implied responsibility to your donors, no less so than worrying about humidity, preservation standards, physical security, and the like. I'm getting out of the tech business, at least in a formal sense, after 33 years, 22 of those in museum IT. Quite frankly it's always been like rolling a boulder uphill, in a hair shirt, only to find out the hill was only an outlier of another much larger mountain. Chuck. Charles Louis Eisenhardt Director of Information Systems Boston Children's Museum eisenhardt at bostonchildrensmuseum.org 617-425-6500 x 289 617-312-3673 cell
