Are you using the stock charging block or a aftermarket charging block? ?iPads use a good bit of power, and some of the USB charging blocks only put out 500 milliamps or less of power, not the 2.1 amps that iPads thrive on.
? David Newbury (773) 547-2272 david.newbury at gmail.com On Wed, Oct 15, 2014 at 10:42 AM, Heather Marie Wells <HeatherMarie.Wells at crystalbridges.org> wrote: > Hi all, > Please excuse cross postings. > We are using Kisok Pro Plus on iPads installed in our galleries. The devices > are constantly plugged into power and the cords are enclosed in the cases and > behind the walls so they are not exposed in order to be tampered with. > Given all that, we are still see on screen error messages that the devices > are low on power and we are getting email reports from Kiosk Pro that they > are low on power but contacted to a power source. > Has anyone else had this experience and know what the solution is? > Thanks, > Heather Marie > Heather Marie Wells > Digital Media Specialist > Crystal Bridges Museum of American Art > 600 Museum Way > Bentonville, AR 72712 > 479-418-5700 (main) > CrystalBridges.org<http://crystalbridges.org/>