I think the institution has about 250 employees. Currently Technology and Digital Media has 10 positions. The head of the department reports to the Deputy Director/Chief Operating Officer. The department has 3 divisions and tasks do overlap somewhat within divisions. We are a flexible staff who adapt readily to the evolving needs of the museum.
1 Head, Technology & Digital Media Technology Division Responsible for technological infrastructure support services; including voice and data circuits; computer networks; digital image storage; back-ups; network security; business continuity; disaster recovery, business application integration and support. IT plans, purchases, installs and manages all computer hardware and software including PDA?s, mobile phones and the Avaya telephone system. The Help Desk provides concierge level service including individual and group training. 1 Associate Head, Technology & Digital Media 1 Network Administrator/Help Desk Manager 1 Help Desk/Desktop Support Assistant 1 Help Desk/Desktop Support Assistant Digital Media Division Responsible for design, maintenance and publishing of public and private Web sites, including the institutional Web site, the collections management Web site, e-commerce, e-newletters, podcasting and other Web media, the TMS collection management system, the Intranet. Responsibile for setting up and tech support of the online membership and event ticketing Web site. Responsible for information and data management, including data transfer, meta-data standards and database creation and management and for the creation, manipulation and delivery of digital media soon to be in the Xinet digital asset management system. Also responsible for oversight of app development. 1 Creative Director for Digital Media 1 Front End Web Developer 1 Database Administrator Media Production Division Responsible for audiovisual technology and media production services, live streaming of lectures, podcast and video production for the permanent collection and for exhibitions. 1 Media Producer 1 Associate Media Producer Floyd Thomas Sweeting III Head, Technology &?Digital Media THE FRICK COLLECTION 1 East 70th Street New York, NY?? 10021 (212) 547-6889 tel (212) 547-0708 fax frick.org -----Original Message----- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Julie Brubaker Sent: Monday, October 27, 2014 12:11 PM To: mcn-l at mcn.edu Subject: [MCN-L] IT Department Structure Benchmarking Hi MCN! I'm looking for some quick current data about your Museum's IT Department. If you have a moment, your response would be much appreciated: 1. How many people work at your Museum? 2. How many people are in the IT Department at your Museum? 3. What are all the titles (or roles/responsibility areas) of the people in IT at your Museum? 4. Does every IT person have a specific set of responsibilities or are there a lot of overlapping responsibilities? 5. Who does the head of your IT Department report to? 6. Would you share the name of your Museum? If this survey has been done before and the data exists somewhere, please accept my apologies for repeating the questions and point me to the results. Thank you! Julie ---- Julie P. Brubaker Director of Information and Interpretive Technology George Eastman House jbrubaker at geh.org The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer.
