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Thanks Francesca, I'm forwarding your note to the MD mailing list in
case there are unhappy MDN customers there. MD-L members: the anti-MDN
board she mentions is at: http://members.boardhost.com/anti-mdnow/
-Rick
"F Reitano" writes:
>If you've been reading the board, I've continued to post. The BBB now gives
>MDN an unsatisfactory rating. (But if you don't type in MiniDisc Now with
>spaces in just the right places, you get nada.) Below is part of my post
>tonight. Basically, my research has shown that each person who cares about
>MDN's future customers, or hasn't received their own order should file their
>own complaints. No one person can represent the rest. The way the system
>works is that they look at the complaint of each person who files one (i.e.
>speaks up).
>
>You will just have to compose one--put a cc at the end of the letter to each
>of the other entities, i.e. Send it to the AG with copies to the Solano DA,
>FTC, your legislator, BBB, etc. If you need addresses, most of them have
>been posted on the Anti-MDN board by either David Chester or myself.
>
>Have a great holiday and if you have any questions, I'm here. I know that
>some of you have received your orders (I did) but that didn't stop me from
>reporting what I'd learned.
>
>Francesca
>_____________
>PART OF TONIGHT's POST:
>Also I should let you know about the AG and DA response. The AG and DA have
>indicated that they have accepted our complaints and they will not comment
>on any ongoing investigation. The AG, DA and the FTC indicated that they
>file each individual complaint and use the complaints to track and identify
>problem patterns.
>
>Because of the need for secrecy in investigations they cannot give us
>feedback re what is being done, but it is clear from the letter I received
>that if you think you have a problem, it is important to speak for yourself.
> No one else can do it for you, because they look at each complaint
>individually in order to try and piece together what is going on.
>
>Anyone who has already filed a complaint or has contact his or her
>legislator is doing all he or she can do. Anyone who says "help what should
>I do?" should do the same, as well as send a copy of their order, their
>cancelled check, and a demand for a prompt refund or prompt delivery
>merchandise under the FTC Prompt Delivery Rules to MiniDisc Now.
>
>Have a happy and safe holiday. Even Frankie Bishop. Let's hope he gets
>happy enough to do the right thing. And if not, hate never helped anybody.
>
>--F
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