Dear Bapak Syafril,

 

Selamat Siang,

 

Pak syafril user kami tidak bisa menerima email dari domain @japaindo.co.id,
tetapi jika kami mengirim ke domain tersebut bisa sampai ke tujuan.

Kira kira apa penyebabnya, dan bagaimana cara memperbaikinya ya Pak.

Mohon di bantu

 

Berikut log yang coba saya cari di mdaemon logs

Wed 2013-06-19 09:21:18: [55866:3] Session 55866; child 3

Wed 2013-06-19 09:21:18: [55866:3] Accepting SMTP connection from
[202.51.252.22:46419] to [192.168.56.4:25]

Wed 2013-06-19 09:21:18: [55866:3] --> 220 mail1.exedy.co.id ESMTP MDaemon
13.0.0; Wed, 19 Jun 2013 09:21:18 +0700

Wed 2013-06-19 09:21:18: [55866:3] <-- EHLO annapurna.iinx.net

Wed 2013-06-19 09:21:18: [55866:3] --> 250-mail1.exedy.co.id Hello
annapurna.iinx.net, pleased to meet you

Wed 2013-06-19 09:21:18: [55866:3] --> 250-ETRN

Wed 2013-06-19 09:21:18: [55866:3] --> 250-AUTH LOGIN CRAM-MD5 PLAIN

Wed 2013-06-19 09:21:18: [55866:3] --> 250-8BITMIME

Wed 2013-06-19 09:21:18: [55866:3] --> 250 SIZE

Wed 2013-06-19 09:21:18: [55866:3] <-- MAIL FROM:<a-pu...@japaindo.co.id>

Wed 2013-06-19 09:21:18: [55866:3] Performing PTR lookup
(22.252.51.202.IN-ADDR.ARPA)

Wed 2013-06-19 09:22:18: [55866:3] *  DNS: 60 second wait for DNS response
exceeded (DNS Server: 8.8.8.8)

Wed 2013-06-19 09:22:18: [55866:3] *  Error: *  Name server has no valid
records of the requested type for that domain

Wed 2013-06-19 09:22:18: [55866:3] *  No PTR records found

Wed 2013-06-19 09:22:18: [55866:3] ---- End PTR results

Wed 2013-06-19 09:22:18: [55866:3] Performing IP lookup (annapurna.iinx.net)

Wed 2013-06-19 09:22:18: [55866:3] *  D=annapurna.iinx.net TTL=(279)
A=[202.51.252.22]

Wed 2013-06-19 09:22:18: [55866:3] ---- End IP lookup results

Wed 2013-06-19 09:22:18: [55866:3] Performing IP lookup (japaindo.co.id)

Wed 2013-06-19 09:22:18: [55866:3] *  D=japaindo.co.id TTL=(342)
A=[202.51.252.22]

Wed 2013-06-19 09:22:18: [55866:3] ---- End IP lookup results

Wed 2013-06-19 09:22:18: [55866:3] Performing SPF lookup (japaindo.co.id /
202.51.252.22)

Wed 2013-06-19 09:22:18: [55866:3] *  Result: none; no SPF record in DNS

Wed 2013-06-19 09:22:18: [55866:3] ---- End SPF results

Wed 2013-06-19 09:22:18: [55866:3] --> 250 <a-pu...@japaindo.co.id>, Sender
ok

Wed 2013-06-19 09:22:18: [55866:3] <-- RCPT TO:<ra...@exedy.co.id>

Wed 2013-06-19 09:22:18: [55866:3] Performing DNS-BL lookup (202.51.252.22 -
connecting IP)

Wed 2013-06-19 09:22:18: [55866:3] *  zen.spamhaus.org - passed

Wed 2013-06-19 09:22:18: [55866:3] ---- End DNS-BL results

Wed 2013-06-19 09:22:18: [55866:3] --> 250 <ra...@exedy.co.id>, Recipient ok

Wed 2013-06-19 09:22:18: [55866:3] <-- DATA

Wed 2013-06-19 09:22:18: [55866:3] Creating temp file (SMTP):
d:\mdaemon\queues\temp\md50000063475.tmp

Wed 2013-06-19 09:22:18: [55866:3] --> 354 Enter mail, end with
<CRLF>.<CRLF>

Wed 2013-06-19 09:22:18: [55866:3] Message size: 2886 bytes

Wed 2013-06-19 09:22:18: [55866:3] Performing DKIM lookup

Wed 2013-06-19 09:22:18: [55866:3] *  File:
d:\mdaemon\queues\temp\md50000063475.tmp

Wed 2013-06-19 09:22:18: [55866:3] *  Message-ID:
004f01ce6c93$c710ea90$5532bfb0$@co.id

Wed 2013-06-19 09:22:18: [55866:3] *  Result: neutral

Wed 2013-06-19 09:22:18: [55866:3] ---- End DKIM results

Wed 2013-06-19 09:22:18: [55866:3] Performing DomainKeys lookup (Sender:
a-pu...@japaindo.co.id)

Wed 2013-06-19 09:22:18: [55866:3] *  File:
d:\mdaemon\queues\temp\md50000063475.tmp

Wed 2013-06-19 09:22:18: [55866:3] *  Message-ID:
004f01ce6c93$c710ea90$5532bfb0$@co.id

Wed 2013-06-19 09:22:18: [55866:3] *  Querying for policy: japaindo.co.id

Wed 2013-06-19 09:22:18: [55866:3] *    Querying: _domainkey.japaindo.co.id
...

Wed 2013-06-19 09:22:18: [55866:3] *    DNS: *  Name server has no valid
records of the requested type for that domain

Wed 2013-06-19 09:22:18: [55866:3] *  Result: neutral

Wed 2013-06-19 09:22:18: [55866:3] ---- End DomainKeys results

Wed 2013-06-19 09:22:18: [55866:3] Passing message through AntiVirus (Size:
2886)...

Wed 2013-06-19 09:22:18: [55866:3] *  Message is clean (no viruses found)

Wed 2013-06-19 09:22:18: [55866:3] ---- End AntiVirus results

Wed 2013-06-19 09:22:19: [55866:3] Passing message through Outbreak
Protection...

Wed 2013-06-19 09:22:19: [55866:3] *  Message-ID:
004f01ce6c93$c710ea90$5532bfb0$@co.id

Wed 2013-06-19 09:22:19: [55866:3] *  Reference-ID:
str=0001.0A0B020B.51C1143E.002B,ss=4,sh,fgs=12

Wed 2013-06-19 09:22:19: [55866:3] *  Virus result: 0 - Clean

Wed 2013-06-19 09:22:19: [55866:3] *  Spam result: 4 - Spam (confirmed)

Wed 2013-06-19 09:22:19: [55866:3] *  IWF result: 0 - Clean

Wed 2013-06-19 09:22:19: [55866:3] ---- End Outbreak Protection results

Wed 2013-06-19 09:22:19: [55866:3] --> 554 Sorry, message looks like spam or
phish to me (OP)

Wed 2013-06-19 09:22:19: [55866:3] SMTP session terminated (Bytes in/out:
2985/387)

Wed 2013-06-19 09:22:19: ----------

Wed 2013-06-19 09:21:39: [55868:4] Session 55868; child 4

 

 

Terimakasih

 

Hendra


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