Dear Pak Syafril,
Baru-baru ini ada info dari user kami kalau email dari customer kami masuk
terlambat dan terkadang tidak masuk.
Kalau saya lihat di SMTP-In ada log seperti ini pak:
Thu 2014-03-27 09:23:17: ----------
Thu 2014-03-27 09:23:34: Session 8468; child 29; thread 3556
Thu 2014-03-27 09:00:08: Accepting SMTP connection from
[119.145.14.66:11839]
Thu 2014-03-27 09:00:08: Performing PTR lookup (66.14.145.119.IN-ADDR.ARPA)
Thu 2014-03-27 09:00:18: * DNS: 10 second wait for DNS response exceeded
Thu 2014-03-27 09:00:18: * D=66.14.145.119.IN-ADDR.ARPA TTL=(1281)
PTR=[szxga03-in.huawei.com]
Thu 2014-03-27 09:00:18: * Gathering A records...
Thu 2014-03-27 09:00:18: * D=szxga03-in.huawei.com TTL=(0)
A=[119.145.14.66]
Thu 2014-03-27 09:00:18: ---- End PTR results
Thu 2014-03-27 09:00:18: --> 220 mail.imprima.co.id ESMTP MDaemon 10.0.2;
Thu, 27 Mar 2014 09:00:18 +0700
Thu 2014-03-27 09:01:00: <-- EHLO szxga03-in.huawei.com
Thu 2014-03-27 09:01:00: Performing IP lookup (szxga03-in.huawei.com)
Thu 2014-03-27 09:01:01: * D=szxga03-in.huawei.com TTL=(0)
A=[119.145.14.66]
Thu 2014-03-27 09:01:01: ---- End IP lookup results
Thu 2014-03-27 09:01:01: --> 250-mail.imprima.co.id Hello
szxga03-in.huawei.com, pleased to meet you
Thu 2014-03-27 09:01:01: --> 250-ETRN
Thu 2014-03-27 09:01:01: --> 250-AUTH=LOGIN
Thu 2014-03-27 09:01:01: --> 250-AUTH LOGIN CRAM-MD5
Thu 2014-03-27 09:01:01: --> 250-8BITMIME
Thu 2014-03-27 09:01:01: --> 250 SIZE 20000000
Thu 2014-03-27 09:01:40: <-- MAIL From:<melisa.nayera....@huawei.com>
SIZE=38355
Thu 2014-03-27 09:01:40: Performing IP lookup (huawei.com)
Thu 2014-03-27 09:01:40: * D=huawei.com TTL=(1108) A=[119.145.14.118]
Thu 2014-03-27 09:01:40: * P=010 S=003 D=huawei.com TTL=(1108)
MX=[mx1.huawei.com] {119.145.14.94}
Thu 2014-03-27 09:01:40: * P=015 S=000 D=huawei.com TTL=(1108)
MX=[mx2.huawei.com] {58.251.152.94}
Thu 2014-03-27 09:01:40: * P=020 S=001 D=huawei.com TTL=(1108)
MX=[mx3.huawei.com] {206.16.17.185}
Thu 2014-03-27 09:01:40: * P=020 S=002 D=huawei.com TTL=(1108)
MX=[mx4.huawei.com] {194.213.3.170}
Thu 2014-03-27 09:01:40: ---- End IP lookup results
Thu 2014-03-27 09:01:40: Performing SPF lookup (huawei.com / 119.145.14.66)
Thu 2014-03-27 09:01:40: * huawei.com 119.145.14.66; matched to SPF cache
Thu 2014-03-27 09:01:40: * Result: pass
Thu 2014-03-27 09:01:40: ---- End SPF results
Thu 2014-03-27 09:01:40: --> 250 <melisa.nayera....@huawei.com>, Sender ok
Thu 2014-03-27 09:01:43: <-- RCPT To:<nico.fer...@mas-indo.com>
Thu 2014-03-27 09:01:43: --> 250 <nico.fer...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:01:45: <-- RCPT To:<a...@mas-indo.com>
Thu 2014-03-27 09:01:45: --> 250 <a...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:01:45: <-- RCPT To:<rahadian.sutriya...@mas-indo.com>
Thu 2014-03-27 09:01:45: --> 250 <rahadian.sutriya...@mas-indo.com>,
Recipient ok
Thu 2014-03-27 09:02:00: <-- RCPT To:<arief.moel...@mas-indo.com>
Thu 2014-03-27 09:02:00: --> 250 <arief.moel...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:02:50: <-- RCPT To:<hidayat.fai...@mas-indo.com>
Thu 2014-03-27 09:02:50: More than 5 RCPT commands encountered; this session
tarpitted with a 10 second initial delay scaling by 1.00
Thu 2014-03-27 09:02:50: --> 250 <hidayat.fai...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:03:50: <-- RCPT To:<dwi.aria...@mas-indo.com>
Thu 2014-03-27 09:03:50: --> 250 <dwi.aria...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:04:01: <-- RCPT To:<rully.ana...@mas-indo.com>
Thu 2014-03-27 09:04:01: --> 250 <rully.ana...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:04:11: <-- RCPT To:<andi.luk...@mas-indo.com>
Thu 2014-03-27 09:04:11: --> 250 <andi.luk...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:04:39: <-- RCPT To:<bangkit.kurnia...@mas-indo.com>
Thu 2014-03-27 09:04:39: --> 250 <bangkit.kurnia...@mas-indo.com>, Recipient
ok
Thu 2014-03-27 09:04:51: <-- RCPT To:<an...@mas-indo.com>
Thu 2014-03-27 09:04:51: --> 250 <an...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:10:04: <-- RCPT To:<jefri.ferna...@mas-indo.com>
Thu 2014-03-27 09:10:04: --> 250 <jefri.ferna...@mas-indo.com>, Recipient ok
Thu 2014-03-27 09:23:34: Connection timed out!
Thu 2014-03-27 09:23:34: SMTP session terminated (Bytes in/out: 487/798)
Thu 2014-03-27 09:23:34: ----------
Dan email yang berbeda yang delay, ada error seperti ini juga pak, error
balikan ke sender (sisi customer):
Reporting-MTA: dns; szxrg01-dlp.huawei.com
Final-recipient: RFC822; bangkit.kurnia...@mas-indo.com
Action: delayed
Status: 5.4.0
Remote-MTA: dns; mail.mas-indo.com
X-Supplementary-Info: <mail.mas-indo.com #4.4.2>
Final-recipient: RFC822; andi.luk...@mas-indo.com
Action: delayed
Status: 5.4.0
Remote-MTA: dns; mail.mas-indo.com
X-Supplementary-Info: <mail.mas-indo.com #4.4.2>
Final-recipient: RFC822; dwi.aria...@mas-indo.com
Action: delayed
Status: 5.4.0
Remote-MTA: dns; mail.mas-indo.com
X-Supplementary-Info: <mail.mas-indo.com #4.4.2>
Final-recipient: RFC822; priyo.jatm...@mas-indo.com
Action: delayed
Status: 5.4.0
Remote-MTA: dns; mail.mas-indo.com
X-Supplementary-Info: <mail.mas-indo.com #4.4.2>
Final-recipient: RFC822; an...@mas-indo.com
Action: delayed
Status: 5.4.0
Remote-MTA: dns; mail.mas-indo.com
X-Supplementary-Info: <mail.mas-indo.com #4.4.2>
Kira-kira masalahnya ada dimana ya pak. Dan info dari user yang berhubungan
dengan customer tersebut, email dari kami lancer masuk ke mereka, tetapi
email mereka yang susah masuk ke kami.
Terima kasih atas bantuannya pak.
Irwan
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