> Coba cari smtp-out log yang delay.

> Kalau dari log delivery mail tidak ada masalah.

Ada error yang seperti ini pak:

--- Session Transcript ---
 Tue 2014-08-12 17:45:33: Parsing message 
<xxxxxxxxxxxxxxxxxxxxxxxx\pd35002133148.msg>
 Tue 2014-08-12 17:45:33: *  From: arief.moel...@mas-indo.com  Tue 2014-08-12 
17:45:33: *  To: suryadi.pr...@huawei.com  Tue 2014-08-12 17:45:33: *  Subject: 
FW: Network Operation Daily Report H3I MS- 12 August 2014 with Cell 
Availability  Tue 2014-08-12 17:45:33: *  Message-ID: 
<03c701cfb613$1a8129a0$4f837ce0$@moel...@mas-indo.com>
 Tue 2014-08-12 17:45:33: *  Route slip host: huawei.com  Tue 2014-08-12 
17:45:33: *  Route slip port: 25  Tue 2014-08-12 17:45:33: Attempting SMTP 
connection to [huawei.com]  Tue 2014-08-12 17:45:33: Resolving MX records for 
[huawei.com] (DNS Server: 203.142.82.222)...
 Tue 2014-08-12 17:45:33: *  P=010 S=000 D=huawei.com TTL=(813) 
MX=[mx1.huawei.com] {119.145.14.94}  Tue 2014-08-12 17:45:33: *  P=015 S=001 
D=huawei.com TTL=(813) MX=[mx2.huawei.com] {58.251.152.94}  Tue 2014-08-12 
17:45:33: *  P=020 S=002 D=huawei.com TTL=(813) MX=[mx3.huawei.com] 
{206.16.17.185}  Tue 2014-08-12 17:45:33: *  P=020 S=003 D=huawei.com TTL=(813) 
MX=[mx4.huawei.com] {194.213.3.170}  Tue 2014-08-12 17:45:33: Attempting SMTP 
connection to [119.145.14.94:25]  Tue 2014-08-12 17:45:33: Waiting for socket 
connection...
 Tue 2014-08-12 17:45:34: *  Connection established (117.102.89.155:4626 -> 
119.145.14.94:25)  Tue 2014-08-12 17:45:34: Waiting for protocol to start...
 Tue 2014-08-12 17:45:34: <-- 220 szxrg08-in.huawei.com ESMTP Mirapoint 
Messaging Server MOS 4.4.3-GA Queueing  Tue 2014-08-12 17:45:34: --> EHLO 
mail.imprima.co.id  Tue 2014-08-12 17:45:55: <-- 250-szxrg08-in.huawei.com 
Hello mail.imprima.co.id  Tue 2014-08-12 17:45:55: <-- 250-8BITMIME  Tue 
2014-08-12 17:45:55: <-- 250-SIZE 20971520  Tue 2014-08-12 17:45:55: <-- 
250-ETRN  Tue 2014-08-12 17:45:55: <-- 250-DSN  Tue 2014-08-12 17:45:55: <-- 
250-STARTTLS  Tue 2014-08-12 17:45:55: <-- 250-AUTH LOGIN PLAIN  Tue 2014-08-12 
17:45:55: <-- 250-AUTH=LOGIN PLAIN  Tue 2014-08-12 17:45:55: <-- 250 PIPELINING 
 Tue 2014-08-12 17:45:55: --> MAIL From:<arief.moel...@mas-indo.com> 
SIZE=997889  Tue 2014-08-12 17:46:32: <-- 250 Sender OK  Tue 2014-08-12 
17:46:32: --> RCPT To:<suryadi.pr...@huawei.com>  Tue 2014-08-12 17:46:32: <-- 
250 Recipient OK  Tue 2014-08-12 17:46:32: --> RCPT 
To:<heru.septriawan....@huawei.com>
 Tue 2014-08-12 17:46:33: <-- 250 Recipient OK  Tue 2014-08-12 17:46:33: --> 
RCPT To:<ronny.pasaribu....@huawei.com>
 Tue 2014-08-12 17:46:33: <-- 250 Recipient OK  Tue 2014-08-12 17:46:33: --> 
DATA  Tue 2014-08-12 17:46:40: <-- 354 Enter your message, followed by a dot on 
a line by itself  Tue 2014-08-12 17:46:40: Sending 
<xxxxxxxxxxxxxxxxxxxxxxxx\pd35002133148.msg> to [119.145.14.94]  Tue 2014-08-12 
18:02:01: *  Winsock Error 10054 Connection was reset by the other side!
 Tue 2014-08-12 18:02:01: Error writing to socket  Tue 2014-08-12 18:02:01: 
This message is 69 minutes old; it has 0 minutes left in this queue  Tue 
2014-08-12 18:02:01: Remote queue lifetime exceeded; message placed in retry 
queue
--- End Transcript ---


Jadi sarannya bagaimana pak, apa yang bisa saya infokan ke pihak Huawei.com nya?

Terima kasih


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