Dear Pak Syafril,
user kami mengalami error dalam mengirim email ke salah satu customer
kami, dengan error log spt ini :
[986540] Session 986540; child 0002
[986540] Parsing message <xxxxxxxxxxxxxxxxxxxxxxxx\pd35000519693.msg>
[986540] *From: sa...@tugu-re.com <mailto:sa...@tugu-re.com>
[986540] *To: fa...@fairfax-ins.com <mailto:fa...@fairfax-ins.com>
[986540] *Subject: RE: FAC. OFFER CAR PT. Singa Mas Indonesia
[986540] *Size (bytes): 54828
[986540] *Message-ID: <d2d6b2ed.1d0555c.cace1...@tugu-re.com
<mailto:d2d6b2ed.1d0555c.cace1...@tugu-re.com>>
[986540] *Route slip host: fairfax-ins.com
[986540] *Route slip port: 25
[986540] *This message is 0 minutes old; it has 60 minutes left in this
queue
[986540] Attempting SMTP connection to [fairfax-ins.com]
[986540] Resolving MX records for [fairfax-ins.com] (DNS Server:
202.137.3.110)...
[986540] *P=000 S=000 D=fairfax-ins.com TTL=(240) MX=[fairfax-ins.com]
[986540] Attempting SMTP connection to [fairfax-ins.com:25]
[986540] Resolving A record for [fairfax-ins.com] (DNS Server:
202.137.3.110)...
[986540] *D=fairfax-ins.com TTL=(232) A=[103.31.224.58]
[986540] Attempting SMTP connection to [103.31.224.58:25]
[986540] Waiting for socket connection...
[986540] *Connection established (192.168.0.245:53746 -> 103.31.224.58:25)
[986540] Waiting for protocol to start...
[986540] <-- 220-beruang.fastnsecure.net ESMTP Exim 4.84 #2 Tue, 03 Mar
2015 09:39:01 +0700
[986540] <-- 220-We do not authorize the use of this system to transport
unsolicited,
[986540] <-- 220 and/or bulk e-mail.
[986540] --> EHLO mail.tugu-re.com
[986540] <-- 250-beruang.fastnsecure.net Hello mail.tugu-re.com
[202.137.21.180]
[986540] <-- 250-SIZE 52428800
[986540] <-- 250-8BITMIME
[986540] <-- 250-PIPELINING
[986540] <-- 250-AUTH PLAIN LOGIN
[986540] <-- 250-STARTTLS
[986540] <-- 250 HELP
[986540] --> STARTTLS
[986540] <-- 220 TLS go ahead
[986540] SSL negotiation successful (TLS 1.2, 2048 bit key exchange, 128
bit AES encryption)
[986540] --> EHLO mail.tugu-re.com
[986540] <-- 250-beruang.fastnsecure.net Hello mail.tugu-re.com
[202.137.21.180]
[986540] <-- 250-SIZE 52428800
[986540] <-- 250-8BITMIME
[986540] <-- 250-PIPELINING
[986540] <-- 250-AUTH PLAIN LOGIN
[986540] <-- 250 HELP
[986540] --> MAIL From:<sa...@tugu-re.com <mailto:sa...@tugu-re.com>>
SIZE=54828
[986540] <-- 250 OK
[986540] --> RCPT To:<b...@fairfax-ins.com <mailto:b...@fairfax-ins.com>>
[986540] <-- 250 Accepted
[986540] --> RCPT To:<fa...@fairfax-ins.com <mailto:fa...@fairfax-ins.com>>
[986540] <-- 250 Accepted
[986540] --> RCPT To:<riy...@fairfax-ins.com
<mailto:riy...@fairfax-ins.com>>
[986540] <-- 250 Accepted
[986540] --> DATA
[986540] <-- 354 Enter message, ending with "." on a line by itself
[986540] Sending <xxxxxxxxxxxxxxxxxxxxxxxx\pd35000519693.msg> to
[103.31.224.58]
[986540] Transfer Complete
[986540] <-- 550-DKIM: encountered the following problem validating
tugu-re.com:
[986540] <-- 550 pubkey_unavailable
[986540] --> QUIT
========================
=End Transcript=
========================
ini karena Option DKIM atau dari sisi mereka ya pak ? Terimakasih untuk
case sebelumnya pak, sudah bisa Solved.
Salam
Sartono
Disclaimer :
This message is for designated recipient only and may contain privileged, proprietary, or otherwise private information.
If you have received it in error, please notify the sender immediately and delete the original.
Any other use of the email by you is prohibited.
No responsibility is accepted by PT. Tugu Reasuransi Indonesia for any loss
or damage arising as a result of e-mail transmission or any way from its use.
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