Selamat pagi pak Syafril,
User kami tidak ada yang bisa menerima email dari domain gtnexus.com.
Jika ini permasalahan di PTR Record, mohon dapat diupdate.
Berikut salah satu lognya:
Tue 2015-07-28 14:46:59.929: ----------
Tue 2015-07-28 14:46:23.341: [275385] Session 275385; child 0008
Tue 2015-07-28 14:46:23.341: [275385] Accepting SMTP connection from
208.87.221.26:4629 to 202.43.114.202:25
Tue 2015-07-28 14:46:23.341: [275385] --> 220 jakarta.ggindonesia.co.id
ESMTP MDaemon 15.0.0; Tue, 28 Jul 2015 14:46:23 +0700
Tue 2015-07-28 14:46:23.574: [275385] <-- HELO PSMTP2A.dc.gtnexus.com
Tue 2015-07-28 14:46:23.574: [275385] --> 250 jakarta.ggindonesia.co.id
Hello PSMTP2A.dc.gtnexus.com, pleased to meet you
Tue 2015-07-28 14:46:23.802: [275385] <-- mail from:<nore...@gtnexus.com>
Tue 2015-07-28 14:46:23.804: [275385] Performing PTR lookup
(26.221.87.208.IN-ADDR.ARPA)
Tue 2015-07-28 14:46:24.554: [275385] * D=26.221.87.208.IN-ADDR.ARPA
TTL=(1440) PTR=[smtp2.gtnexus.com]
Tue 2015-07-28 14:46:24.779: [275385] * D=smtp2.gtnexus.com TTL=(60)
A=[208.87.221.26]
Tue 2015-07-28 14:46:24.779: [275385] ---- End PTR results
Tue 2015-07-28 14:46:24.781: [275385] Performing IP lookup
(PSMTP2A.dc.gtnexus.com)
Tue 2015-07-28 14:47:09.974: [275385] * DNS: 45 second wait for DNS
response exceeded (DNS Server: 202.43.114.97)
Tue 2015-07-28 14:47:10.068: [275385] * DNS server reports domain name
unknown
Tue 2015-07-28 14:47:10.068: [275385] ---- End IP lookup results
Tue 2015-07-28 14:47:10.068: [275385] --> 501 5.7.0 PSMTP2A.dc.gtnexus.com
is invalid or DNS says does not exist
Tue 2015-07-28 14:47:10.068: [275385] SMTP session terminated (Bytes in/out:
62/238)
Tue 2015-07-28 14:47:10.069: ----------
Terima kasih,
Alim
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