Dear Pak Syafril
Mohon bantuannya pak, kenapa email dan bookingan dari mailer.ihotelier.com ga bisa masuk padahal saya sdh lakukan white list dan reverse look up - white list untuk hal2 dibawah ini sesuai instruksi dari mereka (travelclick) For this reason all of our hotels currently login to iHotelier and check the bookings in iHotelier match the emails they receive 2 times a day morning and afternoon. Please advise if you would also like to send you the email rules for your IT department to check compatibility also. Please find below a set of rules to send to your IT person to check that the system remains compatible. 1) Allow IP Address: 206.222.177.128 and 206.222.177.148 2) Allow E-mail server: mailer.ihotelier.com 3) Allow Mail FROM: mess...@ihotelier.com 4) Allow Subject: <<Hotel Name>> Reservation Confirmation 5) Allow Email body as HTML encrypted on base 64 6) Allow words in the Email Body: Confirmation Number: xxx Welcome <\n> Guest Name The subject of the messages I have seen seems to be "Thank you for your reservation" or "Your reservation has been cancelled" and not <<Hotel Name>> Reservation Confirmation Please advise once your team have checked the email rules above Berikut saya lampirkan salah satu log nya Wed 2015-10-21 01:13:50: [43061:1] Session 43061; child 1 Wed 2015-10-21 01:13:50: [43061:1] Accepting SMTP connection from [209.242.69.231:35661] to [203.24.76.26:25] Wed 2015-10-21 01:13:50: [43061:1] --> 220 mail.the-dharmawangsa.com ESMTP MDaemon 12.5.4; Wed, 21 Oct 2015 01:13:50 +0700 Wed 2015-10-21 01:13:50: [43061:1] <-- HELO mail.ihotelier.com Wed 2015-10-21 01:13:50: [43061:1] --> 250 mail.the-dharmawangsa.com Hello mail.ihotelier.com, pleased to meet you Wed 2015-10-21 01:13:50: [43061:1] <-- MAIL FROM:<reservat...@the-dharmawangsa.com> Wed 2015-10-21 01:13:50: [43061:1] Performing IP lookup (the-dharmawangsa.com) Wed 2015-10-21 01:13:51: [43061:1] * D=the-dharmawangsa.com TTL=(240) A=[199.167.218.102] Wed 2015-10-21 01:13:52: [43061:1] * P=000 S=000 D=the-dharmawangsa.com TTL=(240) MX=[mail.the-dharmawangsa.com] Wed 2015-10-21 01:13:52: [43061:1] * D=the-dharmawangsa.com TTL=(239) A=[199.167.218.102] Wed 2015-10-21 01:13:52: [43061:1] ---- End IP lookup results Wed 2015-10-21 01:13:52: [43061:1] Performing SPF lookup (the-dharmawangsa.com / 209.242.69.231) Wed 2015-10-21 01:13:53: [43061:1] * Policy: v=spf1 +a +mx +ip4:118.98.75.68 ~all Wed 2015-10-21 01:13:53: [43061:1] * Evaluating +a: no match Wed 2015-10-21 01:13:54: [43061:1] * Evaluating +mx: no match Wed 2015-10-21 01:13:54: [43061:1] * Evaluating +ip4:118.98.75.68: no match Wed 2015-10-21 01:13:54: [43061:1] * Evaluating ~all: match Wed 2015-10-21 01:13:54: [43061:1] * Result: softfail Wed 2015-10-21 01:13:54: [43061:1] ---- End SPF results Wed 2015-10-21 01:13:54: [43061:1] --> 250 <reservat...@the-dharmawangsa.com>, Sender ok Wed 2015-10-21 01:13:54: [43061:1] <-- RCPT TO:<recept...@the-dharmawangsa.com> Wed 2015-10-21 01:13:54: [43061:1] --> 530 Authentication required Wed 2015-10-21 01:13:54: [43061:1] <-- RCPT TO:<reservat...@the-dharmawangsa.com> Wed 2015-10-21 01:13:54: [43061:1] --> 530 Authentication required Wed 2015-10-21 01:13:55: [43061:1] <-- RSET Wed 2015-10-21 01:13:55: [43061:1] --> 250 RSET? Well, ok. Wed 2015-10-21 01:13:55: [43061:1] <-- QUIT Wed 2015-10-21 01:13:55: [43061:1] --> 221 See ya in cyberspace Wed 2015-10-21 01:13:55: [43061:1] SMTP session terminated (Bytes in/out: 169/318) Wed 2015-10-21 01:13:55: ---------- Wed 2015-10-21 01:13:55: [43062:1] Session 43062; child 1 Wed 2015-10-21 01:13:55: [43062:1] Accepting SMTP connection from [209.242.69.231:35709] to [203.24.76.26:25] Wed 2015-10-21 01:13:55: [43062:1] --> 220 mail.the-dharmawangsa.com ESMTP MDaemon 12.5.4; Wed, 21 Oct 2015 01:13:55 +0700 Wed 2015-10-21 01:13:55: [43062:1] <-- HELO mail.ihotelier.com Wed 2015-10-21 01:13:55: [43062:1] --> 250 mail.the-dharmawangsa.com Hello mail.ihotelier.com, pleased to meet you Wed 2015-10-21 01:13:56: [43062:1] <-- MAIL FROM:<> Wed 2015-10-21 01:13:56: [43062:1] Performing SPF lookup (mail.ihotelier.com / 209.242.69.231) Wed 2015-10-21 01:13:57: [43062:1] * Result: none; no SPF record in DNS Wed 2015-10-21 01:13:57: [43062:1] ---- End SPF results Wed 2015-10-21 01:13:57: [43062:1] --> 250 <>, Sender ok Wed 2015-10-21 01:13:57: [43062:1] <-- RCPT TO:<reservat...@the-dharmawangsa.com> Wed 2015-10-21 01:13:57: [43062:1] Performing Backscatter Protection... Wed 2015-10-21 01:13:57: [43062:1] * Address: reservat...@the-dharmawangsa.com Wed 2015-10-21 01:13:57: [43062:1] * Verifier: <none> Wed 2015-10-21 01:13:57: [43062:1] * Result: fail Wed 2015-10-21 01:13:57: [43062:1] * Reject: Yes Wed 2015-10-21 01:13:57: [43062:1] --- End Backscatter Protection Wed 2015-10-21 01:13:57: [43062:1] --> 550 Backscatter Protection detected an invalid or expired email address Wed 2015-10-21 01:13:57: [43062:1] <-- RSET Wed 2015-10-21 01:13:57: [43062:1] --> 250 RSET? Well, ok. Wed 2015-10-21 01:13:58: [43062:1] <-- QUIT Wed 2015-10-21 01:13:58: [43062:1] --> 221 See ya in cyberspace Wed 2015-10-21 01:13:58: [43062:1] SMTP session terminated (Bytes in/out: 95/301) Trimakasih pak, please kindly your advice -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. 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