Dear Pak Syafril, >>> On 21/01/16 09:16, Syafril Hermansyah wrote: >>> dan bagaimana kita lakukan pengecekan di >>> sisi mail server dima.co.id bahwa email tersebut pernah masuk ke kami >>> atau tidak? >>> Periksa ke smtp-in log, dan pastikan di log menu berikut aktif >>> >>> http://mdaemon.dutaint.co.id/mdaemon/15.5.3/index.html?log_options.htm >>> >>> [x] Log SMTP 'probes'
utk Log SMTP 'probes' sudah di aktifkan dari awal di mail server kami Setelah kami cek smtp-in log pada tanggal 12 Jan 2016 seperti di bawah ini tetapi email tidak masuk ke tujuan dima.co.id : Terlampir Log : Tue 2016-01-12 21:34:30.463: [122205] Session 122205; child 0003 Tue 2016-01-12 21:34:30.463: [122205] Accepting SMTP connection from 83.71.242.13:55003 to 116.254.100.37:25 Tue 2016-01-12 21:34:30.466: [122205] --> 220-edm.ed-dima.com ESMTP MDaemon 15.0.1; Tue, 12 Jan 2016 21:34:30 +0700 Tue 2016-01-12 21:34:30.466: [122205] --> 220-"PT. Esham Dima Mandiri Mail Server" Tue 2016-01-12 21:34:30.466: [122205] --> 220-"All transactions and IP addresses are logged" Tue 2016-01-12 21:34:30.466: [122205] --> 220-"By IT-DIMA Dept." Tue 2016-01-12 21:34:30.466: [122205] --> 220 "2012-2013" Tue 2016-01-12 21:34:30.684: [122205] <-- EHLO ironmail0.candcgroup.ie Tue 2016-01-12 21:34:30.685: [122205] --> 250-edm.ed-dima.com Hello ironmail0.candcgroup.ie, pleased to meet you Tue 2016-01-12 21:34:30.685: [122205] --> 250-ETRN Tue 2016-01-12 21:34:30.685: [122205] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Tue 2016-01-12 21:34:30.685: [122205] --> 250-8BITMIME Tue 2016-01-12 21:34:30.685: [122205] --> 250-ENHANCEDSTATUSCODES Tue 2016-01-12 21:34:30.685: [122205] --> 250 SIZE 15360000 Tue 2016-01-12 21:34:30.903: [122205] <-- MAIL FROM:<magners...@magners.com> Tue 2016-01-12 21:34:30.906: [122205] Performing PTR lookup (13.242.71.83.IN-ADDR.ARPA) Tue 2016-01-12 21:34:31.252: [122205] * D=13.242.71.83.IN-ADDR.ARPA TTL=(1440) PTR=[mail0.candcgroup.ie] Tue 2016-01-12 21:34:31.252: [122205] * D=13.242.71.83.IN-ADDR.ARPA TTL=(1440) PTR=[ironmail0.candcgroup.ie] Tue 2016-01-12 21:34:31.515: [122205] * D=mail0.candcgroup.ie TTL=(1440) A=[83.71.242.13] Tue 2016-01-12 21:34:31.714: [122205] * D=ironmail0.candcgroup.ie TTL=(1440) A=[83.71.242.13] Tue 2016-01-12 21:34:31.714: [122205] ---- End PTR results Tue 2016-01-12 21:34:31.717: [122205] Performing IP lookup (ironmail0.candcgroup.ie) Tue 2016-01-12 21:34:31.720: [122205] * D=ironmail0.candcgroup.ie TTL=(1440) A=[83.71.242.13] Tue 2016-01-12 21:34:31.720: [122205] ---- End IP lookup results Tue 2016-01-12 21:34:31.725: [122205] Performing IP lookup (magners.com) Tue 2016-01-12 21:34:31.967: [122205] * D=magners.com TTL=(1440) A=[162.13.125.18] Tue 2016-01-12 21:34:32.457: [122205] * P=015 S=000 D=magners.com TTL=(1440) MX=[mail1.candcgroup.ie] Tue 2016-01-12 21:34:32.457: [122205] * P=015 S=001 D=magners.com TTL=(1440) MX=[mail2.candcgroup.ie] Tue 2016-01-12 21:34:32.457: [122205] * P=015 S=002 D=magners.com TTL=(1440) MX=[mail3.candcgroup.ie] Tue 2016-01-12 21:34:32.457: [122205] * P=015 S=003 D=magners.com TTL=(1440) MX=[mail0.candcgroup.ie] {83.71.242.13} Tue 2016-01-12 21:34:32.457: [122205] ---- End IP lookup results Tue 2016-01-12 21:34:32.459: [122205] Performing SPF lookup (magners.com / 83.71.242.13) Tue 2016-01-12 21:34:33.222: [122205] * Result: permerror; too many SPF records Tue 2016-01-12 21:34:33.222: [122205] ---- End SPF results Tue 2016-01-12 21:34:33.222: [122205] --> 250 2.1.0 Sender OK Tue 2016-01-12 21:34:33.438: [122205] <-- RCPT TO:<marj...@dima.co.id> Tue 2016-01-12 21:34:33.449: [122205] Performing DNS-BL lookup (83.71.242.13 - connecting IP) Tue 2016-01-12 21:35:03.510: [122205] * zen.spamhaus.org - passed Tue 2016-01-12 21:35:03.685: [122205] * bl.csma.biz - failed - 54.72.9.51 Tue 2016-01-12 21:35:03.686: [122205] ---- End DNS-BL results Tue 2016-01-12 21:35:03.688: [122205] --> 250 2.1.5 Recipient OK Tue 2016-01-12 21:35:03.902: [122205] <-- DATA Tue 2016-01-12 21:35:03.902: [122205] Creating temp file (SMTP): d:\mdaemon\queues\temp\md50000009275.tmp Tue 2016-01-12 21:35:03.902: [122205] --> 354 Enter mail, end with <CRLF>.<CRLF> Tue 2016-01-12 21:35:04.543: [122205] Message size: 23693 bytes Tue 2016-01-12 21:35:04.546: [122205] Performing DKIM lookup Tue 2016-01-12 21:35:04.546: [122205] * File: d:\mdaemon\queues\temp\md50000009275.tmp Tue 2016-01-12 21:35:04.546: [122205] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c3...@ccgexc01.cantrell.ie> Tue 2016-01-12 21:35:04.866: [122205] * Result: neutral Tue 2016-01-12 21:35:04.866: [122205] ---- End DKIM results Tue 2016-01-12 21:35:04.872: [122205] Performing DMARC processing Tue 2016-01-12 21:35:04.872: [122205] * File: d:\mdaemon\queues\temp\md50000009275.tmp Tue 2016-01-12 21:35:04.872: [122205] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c3...@ccgexc01.cantrell.ie> Tue 2016-01-12 21:35:04.872: [122205] * Author domain: magners.com Tue 2016-01-12 21:35:04.872: [122205] * Organizational domain: magners.com Tue 2016-01-12 21:35:04.872: [122205] * Query domain: _dmarc.magners.com Tue 2016-01-12 21:35:05.438: [122205] * No DMARC policy record found Tue 2016-01-12 21:35:05.438: [122205] * Action taken: none Tue 2016-01-12 21:35:05.438: [122205] * Result: none Tue 2016-01-12 21:35:05.438: [122205] ---- End DMARC results Tue 2016-01-12 21:35:05.439: [122205] Passing message through AntiVirus (Size: 23693)... Tue 2016-01-12 21:35:05.440: [122205] * Recipient or sender in exclusion list Tue 2016-01-12 21:35:05.440: [122205] ---- End AntiVirus results Tue 2016-01-12 21:35:05.750: [122205] Passing message through Outbreak Protection... Tue 2016-01-12 21:35:05.750: [122205] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c3...@ccgexc01.cantrell.ie> Tue 2016-01-12 21:35:05.750: [122205] * Reference-ID: str=0001.0A150205.56950887.00CC:SCFSTAT3937155,ss=1,re=-4.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0 Tue 2016-01-12 21:35:05.750: [122205] * Virus result: 0 - Clean Tue 2016-01-12 21:35:05.750: [122205] * Spam result: 1 - Clean Tue 2016-01-12 21:35:05.750: [122205] * IWF result: 0 - Clean Tue 2016-01-12 21:35:05.750: [122205] ---- End Outbreak Protection results Tue 2016-01-12 21:35:05.751: [122205] Passing message through Spam Filter (Size: 23693)... Tue 2016-01-12 21:35:12.010: [122205] * 3.0 MDAEMON_DNSBL MDaemon: marked by MDaemon's DNSBL Tue 2016-01-12 21:35:12.010: [122205] * 1.5 SUBJ_ALL_CAPS Subject is all capitals Tue 2016-01-12 21:35:12.010: [122205] * 0.0 HTML_MESSAGE BODY: HTML included in message Tue 2016-01-12 21:35:12.010: [122205] * 1.6 BAYES_50 BODY: Bayes spam probability is 40 to 60% Tue 2016-01-12 21:35:12.010: [122205] * [score: 0.4755] Tue 2016-01-12 21:35:12.010: [122205] * 0.0 FILL_THIS_FORM Fill in a form with personal information Tue 2016-01-12 21:35:12.010: [122205] ---- End SpamAssassin results Tue 2016-01-12 21:35:12.011: [122205] Spam Filter score/req: 6.20/12.0 Tue 2016-01-12 21:35:12.226: [122205] Message creation successful: d:\mdaemon\queues\inbound\md50006694217.msg Tue 2016-01-12 21:35:12.226: [122205] --> 250 2.6.0 Ok, message saved <Message-ID: <868cb5da7beb5e42922a482b245cbf87811c3...@ccgexc01.cantrell.ie>> Tue 2016-01-12 21:35:12.230: [122205] <-- QUIT Tue 2016-01-12 21:35:12.230: [122205] --> 221 2.0.0 See ya in cyberspace Tue 2016-01-12 21:35:12.230: [122205] SMTP session successful (Bytes in/out: 23804/605) Tue 2016-01-12 21:35:12.231: ---------- dan juga magners...@magners.com lakukan forward kembali pada tanggal 20 Jan 2016 terlampir log smtp-in tetapi email tidak sampai ke tujuan dima.co.id Wed 2016-01-20 18:02:35.883: ---------- Wed 2016-01-20 18:02:58.529: [654730] Session 654730; child 0002 Wed 2016-01-20 18:02:58.529: [654730] Accepting SMTP connection from 83.71.242.14:15242 to 116.254.100.37:25 Wed 2016-01-20 18:02:58.533: [654730] --> 220-edm.ed-dima.com ESMTP MDaemon 15.0.1; Wed, 20 Jan 2016 18:02:58 +0700 Wed 2016-01-20 18:02:58.533: [654730] --> 220-"PT. Esham Dima Mandiri Mail Server" Wed 2016-01-20 18:02:58.533: [654730] --> 220-"All transactions and IP addresses are logged" Wed 2016-01-20 18:02:58.533: [654730] --> 220-"By IT-DIMA Dept." Wed 2016-01-20 18:02:58.533: [654730] --> 220 "2012-2013" Wed 2016-01-20 18:02:58.742: [654730] <-- EHLO ironmail1.candcgroup.ie Wed 2016-01-20 18:02:58.743: [654730] --> 250-edm.ed-dima.com Hello ironmail1.candcgroup.ie, pleased to meet you Wed 2016-01-20 18:02:58.743: [654730] --> 250-ETRN Wed 2016-01-20 18:02:58.743: [654730] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Wed 2016-01-20 18:02:58.743: [654730] --> 250-8BITMIME Wed 2016-01-20 18:02:58.743: [654730] --> 250-ENHANCEDSTATUSCODES Wed 2016-01-20 18:02:58.743: [654730] --> 250 SIZE 15360000 Wed 2016-01-20 18:02:58.954: [654730] <-- MAIL FROM:<magners...@magners.com> Wed 2016-01-20 18:02:58.957: [654730] Performing PTR lookup (14.242.71.83.IN-ADDR.ARPA) Wed 2016-01-20 18:02:59.290: [654730] * D=14.242.71.83.IN-ADDR.ARPA TTL=(359) PTR=[mail1.candcgroup.ie] Wed 2016-01-20 18:02:59.290: [654730] * D=14.242.71.83.IN-ADDR.ARPA TTL=(359) PTR=[ironmail1.candcgroup.ie] Wed 2016-01-20 18:02:59.622: [654730] * D=mail1.candcgroup.ie TTL=(1440) A=[83.71.242.14] Wed 2016-01-20 18:03:00.012: [654730] * D=ironmail1.candcgroup.ie TTL=(1440) A=[83.71.242.14] Wed 2016-01-20 18:03:00.012: [654730] ---- End PTR results Wed 2016-01-20 18:03:00.017: [654730] Performing IP lookup (ironmail1.candcgroup.ie) Wed 2016-01-20 18:03:00.018: [654730] * D=ironmail1.candcgroup.ie TTL=(1440) A=[83.71.242.14] Wed 2016-01-20 18:03:00.018: [654730] ---- End IP lookup results Wed 2016-01-20 18:03:00.024: [654730] Performing IP lookup (magners.com) Wed 2016-01-20 18:03:00.243: [654730] * D=magners.com TTL=(1440) A=[162.13.125.18] Wed 2016-01-20 18:03:00.516: [654730] * P=015 S=000 D=magners.com TTL=(1440) MX=[mail2.candcgroup.ie] Wed 2016-01-20 18:03:00.516: [654730] * P=015 S=001 D=magners.com TTL=(1440) MX=[mail3.candcgroup.ie] Wed 2016-01-20 18:03:00.516: [654730] * P=015 S=002 D=magners.com TTL=(1440) MX=[mail0.candcgroup.ie] Wed 2016-01-20 18:03:00.516: [654730] * P=015 S=003 D=magners.com TTL=(1440) MX=[mail1.candcgroup.ie] {83.71.242.14} Wed 2016-01-20 18:03:00.516: [654730] ---- End IP lookup results Wed 2016-01-20 18:03:00.518: [654730] Performing SPF lookup (magners.com / 83.71.242.14) Wed 2016-01-20 18:03:01.216: [654730] * Result: permerror; too many SPF records Wed 2016-01-20 18:03:01.216: [654730] ---- End SPF results Wed 2016-01-20 18:03:01.216: [654730] --> 250 2.1.0 Sender OK Wed 2016-01-20 18:03:01.425: [654730] <-- RCPT TO:<marj...@dima.co.id> Wed 2016-01-20 18:03:01.437: [654730] Performing DNS-BL lookup (83.71.242.14 - connecting IP) Wed 2016-01-20 18:03:01.542: [654730] * zen.spamhaus.org - passed Wed 2016-01-20 18:03:01.632: [654730] * bl.csma.biz - failed - 54.72.9.51 Wed 2016-01-20 18:03:01.632: [654730] ---- End DNS-BL results Wed 2016-01-20 18:03:01.634: [654730] --> 250 2.1.5 Recipient OK Wed 2016-01-20 18:03:01.848: [654730] <-- DATA Wed 2016-01-20 18:03:01.849: [654730] Creating temp file (SMTP): d:\mdaemon\queues\temp\md50000088726.tmp Wed 2016-01-20 18:03:01.849: [654730] --> 354 Enter mail, end with <CRLF>.<CRLF> Wed 2016-01-20 18:03:02.477: [654730] Message size: 26120 bytes Wed 2016-01-20 18:03:02.480: [654730] Performing DKIM lookup Wed 2016-01-20 18:03:02.480: [654730] * File: d:\mdaemon\queues\temp\md50000088726.tmp Wed 2016-01-20 18:03:02.480: [654730] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c4...@ccgexc01.cantrell.ie> Wed 2016-01-20 18:03:02.774: [654730] * Result: neutral Wed 2016-01-20 18:03:02.774: [654730] ---- End DKIM results Wed 2016-01-20 18:03:02.780: [654730] Performing DMARC processing Wed 2016-01-20 18:03:02.780: [654730] * File: d:\mdaemon\queues\temp\md50000088726.tmp Wed 2016-01-20 18:03:02.780: [654730] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c4...@ccgexc01.cantrell.ie> Wed 2016-01-20 18:03:02.780: [654730] * Author domain: magners.com Wed 2016-01-20 18:03:02.780: [654730] * Organizational domain: magners.com Wed 2016-01-20 18:03:02.780: [654730] * Query domain: _dmarc.magners.com Wed 2016-01-20 18:03:03.527: [654730] * No DMARC policy record found Wed 2016-01-20 18:03:03.527: [654730] * Action taken: none Wed 2016-01-20 18:03:03.527: [654730] * Result: none Wed 2016-01-20 18:03:03.527: [654730] ---- End DMARC results Wed 2016-01-20 18:03:03.528: [654730] Passing message through AntiVirus (Size: 26120)... Wed 2016-01-20 18:03:03.529: [654730] * Recipient or sender in exclusion list Wed 2016-01-20 18:03:03.529: [654730] ---- End AntiVirus results Wed 2016-01-20 18:03:03.791: [654730] Passing message through Outbreak Protection... Wed 2016-01-20 18:03:03.791: [654730] * Message-ID: <868cb5da7beb5e42922a482b245cbf87811c4...@ccgexc01.cantrell.ie> Wed 2016-01-20 18:03:03.791: [654730] * Reference-ID: str=0001.0A150208.569F62A8.0234:SCFSTAT3937155,ss=1,re=-4.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0 Wed 2016-01-20 18:03:03.791: [654730] * Virus result: 0 - Clean Wed 2016-01-20 18:03:03.791: [654730] * Spam result: 1 - Clean Wed 2016-01-20 18:03:03.791: [654730] * IWF result: 0 - Clean Wed 2016-01-20 18:03:03.791: [654730] ---- End Outbreak Protection results Wed 2016-01-20 18:03:03.792: [654730] Passing message through Spam Filter (Size: 26120)... Wed 2016-01-20 18:03:04.714: [654730] * 3.0 MDAEMON_DNSBL MDaemon: marked by MDaemon's DNSBL Wed 2016-01-20 18:03:04.714: [654730] * 1.5 SUBJ_ALL_CAPS Subject is all capitals Wed 2016-01-20 18:03:04.714: [654730] * 0.0 HTML_MESSAGE BODY: HTML included in message Wed 2016-01-20 18:03:04.714: [654730] * 1.6 BAYES_50 BODY: Bayes spam probability is 40 to 60% Wed 2016-01-20 18:03:04.714: [654730] * [score: 0.4871] Wed 2016-01-20 18:03:04.714: [654730] ---- End SpamAssassin results Wed 2016-01-20 18:03:04.714: [654730] Spam Filter score/req: 6.20/12.0 Wed 2016-01-20 18:03:04.999: [654730] Message creation successful: d:\mdaemon\queues\inbound\md50006730779.msg Wed 2016-01-20 18:03:04.999: [654730] --> 250 2.6.0 Ok, message saved <Message-ID: <868cb5da7beb5e42922a482b245cbf87811c4...@ccgexc01.cantrell.ie>> Wed 2016-01-20 18:03:04.999: [654730] <-- QUIT Wed 2016-01-20 18:03:04.999: [654730] --> 221 2.0.0 See ya in cyberspace Wed 2016-01-20 18:03:04.999: [654730] SMTP session successful (Bytes in/out: 26231/605) Wed 2016-01-20 18:03:05.004: ---------- mengenai permasalahan ini kemana lari nya email dari magners...@magners.com apakah di drop packet nya atau bagaimana ya pak ? mohon pencerahan. Thank's Heryanto -----Original Message----- From: Syafril Hermansyah <syaf...@dutaint.co.id> To: Milis Komunitas MDaemon Indonesia <mdaemon-l@dutaint.com> Date: Thu, 21 Jan 2016 09:47:08 +0700 Subject: [MDaemon-L] Mohon petunjuk mengenai email yg tidak keterima di domain kami On 21/01/16 09:16, Syafril Hermansyah wrote: >> dan bagaimana kita lakukan pengecekan di >> > sisi mail server dima.co.id bahwa email tersebut pernah masuk ke kami >> > atau tidak? > Periksa ke smtp-in log, dan pastikan di log menu berikut aktif > > http://mdaemon.dutaint.co.id/mdaemon/15.5.3/index.html?log_options.htm > > [x] Log SMTP 'probes' Kalau tidak ketemu (kemungkinan begitu) maka perbaiki setting authoritative DNS domain dima.co.id $ host -t ns dima.co.id dima.co.id name server ns3.mybati.co.id. dima.co.id name server ns2.mybati.co.id. $ host -t mx dima.co.id ns2.mybati.co.id Using domain server: Name: ns2.mybati.co.id Address: 116.254.101.7#53 Aliases: Host dima.co.id not found: 5(REFUSED) salah setting itu membuat sender terkadang tidak bisa kirim mail ke domain dima.co.id. Dan kalau server sender internet compliance (mengikuti standard internet mail) mestinya ada DSN message (bounce) ke original sender. -- syafril ------- Syafril Hermansyah MDaemon-L Moderators, MDaemon 15.5.3-64, SP 4.5.1-64 Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon. Seorang pemberani yang sebenarnya bukannya dia yang dengan membabi buta melompat masuk ke dalam jurang, melainkan adalah dia yang dengan perlahan-lahan dan mata terbuka memasuki jurang itu setelah mengukur dalamnya -- P.J. Stahl -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 15.5.3, SP 4.5.1, BES 2.0.2, OC 3.5.2, SG 3.0.3 -- --[MDaemon-L]------------------------------------------------ Milis ini untuk Diskusi antar pengguna MDaemon Mail Server. Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Henti Langgan: Kirim mail ke MDaemon-L-unsubscribe [at] dutaint.com Berlangganan: kirim mail ke MDaemon-L-subscribe [at] dutaint.com Versi terakhir MD 15.5.3, SP 4.5.1, BES 2.0.2, OC 3.5.2, SG 3.0.3