Siang Pak,

> Periksa antivirus log dan antispam log.
> 
Ini beberapa hasil log antispam:
Thu 2019-12-19 12:10:11.459: c:\mdaemon\queues\temp\md50000004170.tmp
Thu 2019-12-19 12:05:38.055: Spam Filter processing 
c:\mdaemon\queues\local\md50000493959.msg...
Thu 2019-12-19 12:05:38.055: * Message return-path: ev...@intipesan.com
Thu 2019-12-19 12:05:38.055: * Message from: ev...@intipesan.com
Thu 2019-12-19 12:05:38.055: * Message to: yuni.ast...@anjhealthcare.com
Thu 2019-12-19 12:05:38.055: * Message subject: Indonesia Motivation Summit 2020
Thu 2019-12-19 12:05:38.055: * Message ID: 
<05ef37cb-43818-341b421255544@marketingip-pc>
Thu 2019-12-19 12:24:55.981: * MDSpamD Error:  could not process 
c:\mdaemon\queues\local\md50000493959.msg Could not send file successfully.
Thu 2019-12-19 12:24:55.981: ----------
Thu 2019-12-19 12:10:16.401: Spam Filter processing 
c:\mdaemon\queues\local\md50000494003.msg...
Thu 2019-12-19 12:10:16.401: * Message return-path: 
Thu 2019-12-19 12:10:16.401: * Message from: mailer-dae...@smtp.indo.net.id
Thu 2019-12-19 12:10:16.401: * Message to: f...@anjhealthcare.com
Thu 2019-12-19 12:10:16.401: * Message subject: Undelivered Mail Returned to 
Sender
Thu 2019-12-19 12:10:16.401: * Message ID: 
<20191219050951.92ce33a0...@smtp.indo.net.id>
Thu 2019-12-19 12:25:45.017: * MDSpamD Error:  could not process 
c:\mdaemon\queues\local\md50000494003.msg Could not send file successfully.
Thu 2019-12-19 12:25:45.017: ----------
Thu 2019-12-19 12:10:12.168: Spam Filter processing 
c:\mdaemon\queues\local\md50000493964.msg...
Thu 2019-12-19 12:10:12.168: * Message return-path: ac...@mid.accor-mail.com
Thu 2019-12-19 12:10:12.168: * Message from: news....@accor-mail.com
Thu 2019-12-19 12:10:12.168: * Message to: dwi.indriy...@anjhealthcare.com
Thu 2019-12-19 12:10:12.168: * Message subject: dwi, begitu banyak yang dapat 
dinikmati di liburan akhir tahun ini dengan ALL.
Thu 2019-12-19 12:10:12.168: * Message ID: 
<nm60a391c6202654f26acc...@mid.accor-mail.com>
Thu 2019-12-19 12:25:45.026: * MDSpamD Error:  could not process 
c:\mdaemon\queues\local\md50000493964.msg Could not send file successfully.
Thu 2019-12-19 12:25:45.026: ----------
Thu 2019-12-19 12:36:31.550: c:\mdaemon\queues\temp\md50000004242.tmp
Thu 2019-12-19 12:36:32.781: Spam Filter processing 
c:\mdaemon\queues\local\md50000494020.msg...
Thu 2019-12-19 12:36:32.781: * Message return-path: 
bounce-684_html-234822759-2078442-137939...@bounce.hpnews.hp.com
Thu 2019-12-19 12:36:32.781: * Message from: crm-ccm.ap-...@newsgram.hp.com
Thu 2019-12-19 12:36:32.781: * Message to: hengga.hitchc...@anjhealthcare.com
Thu 2019-12-19 12:36:32.781: * Message subject: [Year End Sale] Save Up To Rp 1 
Million With HP!
Thu 2019-12-19 12:36:32.781: * Message ID: 
<70744809-a63d-40e8-bf5d-5a6e08daf...@las1s04mta911.xt.local>
Thu 2019-12-19 12:55:33.203: * MDSpamD Error:  could not process 
c:\mdaemon\queues\local\md50000494020.msg Could not send file successfully.
Thu 2019-12-19 12:55:33.203: ----------
Thu 2019-12-19 12:55:35.460: c:\mdaemon\queues\temp\md50000004301.tmp
Thu 2019-12-19 13:03:58.181: c:\mdaemon\queues\temp\md50000004335.tmp
Thu 2019-12-19 13:03:58.659: c:\mdaemon\queues\temp\md50000004336.tmp
Thu 2019-12-19 13:09:17.478: c:\mdaemon\queues\temp\md50000004359.tmp
Thu 2019-12-19 13:11:22.270: c:\mdaemon\queues\temp\md50000004363.tmp
Thu 2019-12-19 13:11:23.533: c:\mdaemon\queues\temp\md50000004364.tmp

Ini log Antivirus:
Thu 2019-12-19 12:47:49.230: MDaemon AntiVirus processing 
c:\mdaemon\queues\local\md50000494024.msg...
Thu 2019-12-19 12:47:49.230: * Message return-path: martyast...@kmneyecare.com
Thu 2019-12-19 12:47:49.230: * Message from: martyast...@kmneyecare.com
Thu 2019-12-19 12:47:49.230: * Message to: wisnu.sason...@anjhealthcare.com
Thu 2019-12-19 12:47:49.230: * Message subject: Daftar Pasien Puas KMY & PIK
Thu 2019-12-19 12:47:49.230: * Message ID: 
<000001d5b62f$d52b4ac0$7f81e040$@kmneyecare.com>
Thu 2019-12-19 12:47:49.230: Start MDaemon AntiVirus results
Thu 2019-12-19 12:47:49.293: * Total attachments scanned    : 4 (including 
multipart/alternatives and message body)
Thu 2019-12-19 12:47:49.293: * Total attachments infected   : 0
Thu 2019-12-19 12:47:49.293: * Total attachments disinfected: 0
Thu 2019-12-19 12:47:49.293: * Total errors while scanning  : 0
Thu 2019-12-19 12:47:49.293: * Total attachments removed    : 0
Thu 2019-12-19 12:47:49.354: End of MDaemon AntiVirus results
Thu 2019-12-19 12:47:49.354: ----------
Thu 2019-12-19 12:58:39.133: MDaemon AntiVirus processing 
c:\mdaemon\queues\local\md50000494026.msg...
Thu 2019-12-19 12:58:39.133: * Message return-path: 
prvs=1256201925=list-bounce+mdaemo...@dutaint.com
Thu 2019-12-19 12:58:39.133: * Message from: syaf...@dutaint.co.id
Thu 2019-12-19 12:58:39.133: * Message to: hengga.hitchc...@anjhealthcare.com
Thu 2019-12-19 12:58:39.133: * Message subject: [mdaemon-l] Holding Queue
Thu 2019-12-19 12:58:39.133: * Message ID: 
<mdaemon-f201912191258.aa5824365md50000000...@dip31.dutaint.com>
Thu 2019-12-19 12:58:39.133: Start MDaemon AntiVirus results
Thu 2019-12-19 12:58:39.133: * Address is in virus scanning exclusion list - 
skipping virus scan
Thu 2019-12-19 12:58:39.143: End of MDaemon AntiVirus results
Thu 2019-12-19 12:58:39.143: ----------
Thu 2019-12-19 12:59:09.266: MDaemon AntiVirus processing 
c:\mdaemon\queues\local\md50000494027.msg...
Thu 2019-12-19 12:59:09.266: * Message return-path: ulfi.fai...@kmneyecare.com
Thu 2019-12-19 12:59:09.266: * Message from: ulfi.fai...@kmneyecare.com
Thu 2019-12-19 12:59:09.266: * Message to: atiek.widi...@anjhealthcare.com
Thu 2019-12-19 12:59:09.266: * Message subject: FW: SKP Online - Saran Keluhan
Thu 2019-12-19 12:59:09.266: * Message ID: 
<000001d5b631$6ab139f0$4013add0$@kmneyecare.com>
Thu 2019-12-19 12:59:09.266: Start MDaemon AntiVirus results
Thu 2019-12-19 12:59:09.311: * Total attachments scanned    : 3 (including 
multipart/alternatives and message body)
Thu 2019-12-19 12:59:09.311: * Total attachments infected   : 0
Thu 2019-12-19 12:59:09.311: * Total attachments disinfected: 0
Thu 2019-12-19 12:59:09.311: * Total errors while scanning  : 0
Thu 2019-12-19 12:59:09.311: * Total attachments removed    : 0
Thu 2019-12-19 12:59:09.369: End of MDaemon AntiVirus results
Thu 2019-12-19 12:59:09.369: ----------
Thu 2019-12-19 12:59:09.444: MDaemon AntiVirus processing 
c:\mdaemon\queues\local\md50000494028.msg...
Thu 2019-12-19 12:59:09.444: * Message return-path: ulfi.fai...@kmneyecare.com
Thu 2019-12-19 12:59:09.444: * Message from: ulfi.fai...@kmneyecare.com
Thu 2019-12-19 12:59:09.444: * Message to: teguh.prase...@anjhealthcare.com
Thu 2019-12-19 12:59:09.444: * Message subject: FW: SKP Online - Saran Keluhan
Thu 2019-12-19 12:59:09.444: * Message ID: 
<000001d5b631$6ab139f0$4013add0$@kmneyecare.com>
Thu 2019-12-19 12:59:09.444: Start MDaemon AntiVirus results
Thu 2019-12-19 12:59:09.483: * Total attachments scanned    : 3 (including 
multipart/alternatives and message body)
Thu 2019-12-19 12:59:09.483: * Total attachments infected   : 0
Thu 2019-12-19 12:59:09.483: * Total attachments disinfected: 0
Thu 2019-12-19 12:59:09.483: * Total errors while scanning  : 0
Thu 2019-12-19 12:59:09.483: * Total attachments removed    : 0
Thu 2019-12-19 12:59:09.530: End of MDaemon AntiVirus results
Thu 2019-12-19 12:59:09.530: ----------

Apa masalah di AntiSpam sehingga keluar pesan Could not send file successfully ?

Mohon petunjuknya pak.

Terima kasih.
Hengga


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ANJ HealthCare

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