Dear pak Syafril,
Kami menerima aduan dari user yang tidak terima email dari klien, berikut SMTP-IN nya: Mon 2022-02-21 14:37:15.362: ---------- Mon 2022-02-21 14:32:50.889: [06186895] Session 06186895; child 0004 Mon 2022-02-21 14:32:50.889: [06186895] Accepting SMTP connection from 136.143.188.12:17286 to 117.102.89.155:25 Mon 2022-02-21 14:32:50.890: [06186895] --> 220 mail.mandau.id ESMTP MDaemon 20.0.4; Mon, 21 Feb 2022 14:32:50 +0700 Mon 2022-02-21 14:32:52.723: [06186895] <-- EHLO sender4-op-o12.zoho.com Mon 2022-02-21 14:32:52.726: [06186895] --> 250-mail.mandau.id Hello sender4-op-o12.zoho.com [136.143.188.12], pleased to meet you Mon 2022-02-21 14:32:52.726: [06186895] --> 250-ETRN Mon 2022-02-21 14:32:52.726: [06186895] --> 250-AUTH LOGIN CRAM-MD5 PLAIN Mon 2022-02-21 14:32:52.726: [06186895] --> 250-8BITMIME Mon 2022-02-21 14:32:52.726: [06186895] --> 250-ENHANCEDSTATUSCODES Mon 2022-02-21 14:32:52.726: [06186895] --> 250 SIZE Mon 2022-02-21 14:32:52.915: [06186895] <-- MAIL FROM:<erma.susilaw...@tritama.co.id> Mon 2022-02-21 14:32:52.920: [06186895] Performing PTR lookup (12.188.143.136.IN-ADDR.ARPA) Mon 2022-02-21 14:32:52.923: [06186895] * D=12.188.143.136.IN-ADDR.ARPA TTL=(46) PTR=[sender4-op-o12.zoho.com] Mon 2022-02-21 14:32:52.940: [06186895] * D=sender4-op-o12.zoho.com TTL=(10) A=[136.143.188.12] Mon 2022-02-21 14:32:52.940: [06186895] ---- End PTR results Mon 2022-02-21 14:32:52.941: [06186895] Performing IP lookup (sender4-op-o12.zoho.com) Mon 2022-02-21 14:32:52.944: [06186895] * D=sender4-op-o12.zoho.com TTL=(10) A=[136.143.188.12] Mon 2022-02-21 14:32:52.944: [06186895] ---- End IP lookup results Mon 2022-02-21 14:32:52.950: [06186895] Performing IP lookup (tritama.co.id) Mon 2022-02-21 14:32:52.953: [06186895] * D=tritama.co.id TTL=(31) A=[35.240.184.1] Mon 2022-02-21 14:32:52.955: [06186895] * P=000 S=002 D=tritama.co.id TTL=(46) MX=[tritama-co-id.mail.protection.outlook.com] Mon 2022-02-21 14:32:52.955: [06186895] * P=010 S=003 D=tritama.co.id TTL=(46) MX=[mx.zoho.com] Mon 2022-02-21 14:32:52.955: [06186895] * P=020 S=000 D=tritama.co.id TTL=(46) MX=[mx2.zoho.com] Mon 2022-02-21 14:32:52.955: [06186895] * P=050 S=001 D=tritama.co.id TTL=(46) MX=[mx3.zoho.com] Mon 2022-02-21 14:32:53.128: [06186895] * D=tritama-co-id.mail.protection.outlook.com TTL=(0) A=[104.47.124.36] Mon 2022-02-21 14:32:53.128: [06186895] * D=tritama-co-id.mail.protection.outlook.com TTL=(0) A=[104.47.26.74] Mon 2022-02-21 14:32:53.144: [06186895] * D=mx.zoho.com TTL=(10) A=[204.141.43.44] Mon 2022-02-21 14:32:53.160: [06186895] * D=mx2.zoho.com TTL=(10) A=[204.141.33.44] Mon 2022-02-21 14:32:53.177: [06186895] * D=mx3.zoho.com TTL=(10) A=[136.143.191.44] Mon 2022-02-21 14:32:53.177: [06186895] ---- End IP lookup results Mon 2022-02-21 14:32:53.178: [06186895] Performing SPF lookup (sender4-op-o12.zoho.com / 136.143.188.12) Mon 2022-02-21 14:32:53.221: [06186895] * Result: none; no SPF record in DNS Mon 2022-02-21 14:32:53.221: [06186895] ---- End SPF results Mon 2022-02-21 14:32:53.222: [06186895] Performing SPF lookup (tritama.co.id / 136.143.188.12) Mon 2022-02-21 14:32:53.222: [06186895] * Policy (cache): v=spf1 include:spf.protection.outlook.com include:zoho.com -all Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating include:spf.protection.outlook.com: performing lookup Mon 2022-02-21 14:32:53.222: [06186895] * Policy (cache): v=spf1 ip4:40.92.0.0/15 ip4:40.107.0.0/16 ip4:52.100.0.0/14 ip4:104.47.0.0/17 ip6:2a01:111:f400::/48 ip6:2a01:111:f403::/48 include:spfd.protection.outlook.com -all Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip4:40.92.0.0/15: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip4:40.107.0.0/16: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip4:52.100.0.0/14: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip4:104.47.0.0/17: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip6:2a01:111:f400::/48: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating ip6:2a01:111:f403::/48: no match Mon 2022-02-21 14:32:53.222: [06186895] * Evaluating include:spfd.protection.outlook.com: performing lookup Mon 2022-02-21 14:32:53.466: [06186895] * Policy: v=spf1 ip4:51.4.72.0/24 ip4:51.5.72.0/24 ip4:51.5.80.0/27 ip4:20.47.149.138/32 ip4:51.4.80.0/27 ip6:2a01:4180:4051:0800::/64 ip6:2a01:4180:4050:0800::/64 ip6:2a01:4180:4051:0400::/64 ip6:2a01:4180:4050:0400::/64 -all Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip4:51.4.72.0/24: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip4:51.5.72.0/24: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip4:51.5.80.0/27: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip4:20.47.149.138/32: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip4:51.4.80.0/27: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip6:2a01:4180:4051:0800::/64: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip6:2a01:4180:4050:0800::/64: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip6:2a01:4180:4051:0400::/64: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating ip6:2a01:4180:4050:0400::/64: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating -all: match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating include:spfd.protection.outlook.com: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating -all: match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating include:spf.protection.outlook.com: no match Mon 2022-02-21 14:32:53.466: [06186895] * Evaluating include:zoho.com: performing lookup Mon 2022-02-21 14:32:53.489: [06186895] * Policy: v=spf1 include:spf.zoho.com -all Mon 2022-02-21 14:32:53.489: [06186895] * Evaluating include:spf.zoho.com: performing lookup Mon 2022-02-21 14:32:53.507: [06186895] * Policy: v=spf1 ip4:136.143.188.0/24 ip4:136.143.184.0/24 ip4:135.84.80.192/26 ip4:135.84.82.0/24 ip4:8.39.54.0/23 ip4:204.141.32.0/23 ip4:136.143.182.0/23 ip4:204.141.42.0/23 ip4:8.40.222.0/23 ip4:65.154.166.0/24 -all Mon 2022-02-21 14:32:53.507: [06186895] * Evaluating ip4:136.143.188.0/24: match Mon 2022-02-21 14:32:53.507: [06186895] * Evaluating include:spf.zoho.com: match Mon 2022-02-21 14:32:53.507: [06186895] * Evaluating include:zoho.com: match Mon 2022-02-21 14:32:53.507: [06186895] * Result: pass Mon 2022-02-21 14:32:53.507: [06186895] ---- End SPF results Mon 2022-02-21 14:32:53.507: [06186895] --> 250 2.1.0 Sender OK Mon 2022-02-21 14:32:53.778: [06186895] <-- RCPT TO:<ati...@mandau.id> Mon 2022-02-21 14:32:53.783: [06186895] Performing DNS-BL lookup (136.143.188.12 - connecting IP) Mon 2022-02-21 14:32:53.893: [06186895] * zen.spamhaus.org - passed Mon 2022-02-21 14:32:53.893: [06186895] ---- End DNS-BL results Mon 2022-02-21 14:32:53.895: [06186895] --> 250 2.1.5 Recipient OK Mon 2022-02-21 14:32:54.098: [06186895] <-- DATA Mon 2022-02-21 14:32:54.099: [06186895] --> 354 Enter mail, end with <CRLF>.<CRLF> Mon 2022-02-21 14:32:59.357: [06186895] Message size: 16339701 bytes Mon 2022-02-21 14:32:59.358: [06186895] Performing DKIM verification Mon 2022-02-21 14:32:59.358: [06186895] * File: c:\mdaemon\queues\temp\md5001000055909.tmp Mon 2022-02-21 14:32:59.358: [06186895] * Message-ID: <000001d823da$95e0a5c0$c1a1f140$@tritama.co.id> Mon 2022-02-21 14:32:59.358: [06186895] * Result: neutral Mon 2022-02-21 14:32:59.358: [06186895] ---- End DKIM results Mon 2022-02-21 14:32:59.360: [06186895] Passing message through AntiVirus (Size: 16339701)... Mon 2022-02-21 14:32:59.360: [06186895] * Message was not scanned inline, it is too big Mon 2022-02-21 14:32:59.360: [06186895] ---- End AntiVirus results Mon 2022-02-21 14:32:59.360: [06186895] Passing message through Spam Filter (Size: 16339701)... Mon 2022-02-21 14:37:01.759: [06186895] c:\mdaemon\queues\temp\md5001000055909.tmp Mon 2022-02-21 14:37:01.759: [06186895] Error or timeout during Spam Filter processing Mon 2022-02-21 14:37:23.873: [06186895] Socket error sending response to DATA Mon 2022-02-21 14:37:23.876: [06186895] * Socket error 10060 - The connection timed out. Mon 2022-02-21 14:37:23.876: [06186895] SMTP session terminated (Bytes in/out: 16339856/337) Mon 2022-02-21 14:37:23.876: ---------- Mohon bantuannya pak terkait kendala email ini Terima kasih Irwan -- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus -- --[mdaemon-l]---------------------------------------------------------- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 21.5.2, SecurityGateway 8.5.0