[Mdaemon-L] Activesync - Kembali user download ulang email

[abdul.ha...@alyssamediacipta.com]

Selamat pagi pak Syafril, Maaff mengganggu weekendnya.. Bapak terjadi lagi ini kasus user saat cek emailnya, melakukan download ulang dari server dengan active syncnya. Outlooknya sdh kami update, terus AV dan firewall khusus utk outlook jg sdh kami bypass. User koneksi Via WIFI.   Terdapat juga log seperti ini : 0x41310E1A MRK Cache: Expiring due to access timeout: wplaws.com/rseptiawedi   Ini log user pertama : 230629 094617300 I [903A8CF6] 0x41330008 Authenticated: rseptiaw...@wplaws.com 230629 094617300 D [903A8CF6] 0x41311836 Options: 0x000000072CCC 230629 094617300 I [903A8CF6] 0x41310518 Operation: Ping 230629 094617302 D [903A8CF6] 0x41310530 Status: Ping processing pending 230629 094617303 I [903A8CF6] 0x41310C08 Client Summary: Folders:1 Timeout:600 230629 094617304 D [903A8CF6] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000002 Type:Email Path:Mailbox/Inbox 230629 094617312 D [903A8C5A] 0x41311008 Caching HeartbeatInterval: 880 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-00000000000000000000000000002 HiWater:6443 LastModified:2023-06-29T02:46:06.131Z 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-00000000000000000000000000007 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-00000000000000000000000000008 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-00000000000000000000000000009 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-S-08563NKT663A8J4172287P3CZVN HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 094617312 D [903A8C5A] 0x41311006 Caching Folder:CI-S-S2L7JU7O9W51984Z0W2PK6N3B48 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 094617313 D [903A8C5A] 0x41311007 Cached Folders: 6 230629 094617313 D [903A8C5A] 0x41310530 Status: Ping processing pending 230629 094617314 I [903A8C5A] 0x41310C08 Client Summary: Folders:6 Timeout:880   User ke dua : 30629 000406950 I [902C24D4] 0x41330008 Authenticated: jdon...@wplaws.com 230629 000406950 D [902C24D4] 0x41311836 Options: 0x000000072CCC 230629 000406951 I [902C24D4] 0x41310518 Operation: Ping 230629 000406951 D [902C24D4] 0x41311008 Caching HeartbeatInterval: 3200 230629 000406951 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000002 HiWater:2283 LastModified:2023-06-28T15:05:46.133Z 230629 000406952 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000004 HiWater:468 LastModified:2023-06-28T12:51:02.495Z 230629 000406952 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000005 HiWater:785 LastModified:2023-06-28T15:45:25.711Z 230629 000406952 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000007 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 000406952 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000008 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 000406952 D [902C24D4] 0x41311006 Caching Folder:CI-00000000000000000000000000009 HiWater:0 LastModified:0000-00-00T00:00:00.000Z 230629 000406952 D [902C24D4] 0x41311007 Cached Folders: 6 230629 000406953 D [902C24D4] 0x41310530 Status: Ping processing pending 230629 000406965 I [902C24D4] 0x41310C08 Client Summary: Folders:6 Timeout:3200 230629 000406966 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000002 Type:Email Path:Mailbox/Inbox 230629 000406967 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000004 Type:Email Path:Mailbox/Deleted Items 230629 000406968 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000005 Type:Email Path:Mailbox/Sent Items 230629 000406968 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000007 Type:Tasks Path:Mailbox/Tasks 230629 000406969 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000008 Type:Calendar Path:Mailbox/Calendar 230629 000406969 D [902C24D4] 0x41310C0B Monitoring: CID:CI-00000000000000000000000000009 Type:Contacts Path:Mailbox/Contacts 230629 000409972 D [902C186C] 0x41310C1E Expired 230629 000409972 D [902C1891] 0x41310C1E Expired 230629 000409974 D [902C186C] 0x41310C14 Emitting Ping Response 230629 000409974 D [902C1891] 0x41310C14 Emitting Ping Response 230629 000409974 I [902C186C] 0x41310C12 Sending Ping Status: 1 230629 000409974 I [902C1891] 0x41310C12 Sending Ping Status: 1 230629 000409975 D [902C186C] 0x41310C18 Sent 13 byte response to client 230629 000409975 D [902C1891] 0x41310C18 Sent 13 byte response to client 230629 000409976 D [902C186C] 0x41310C0C Closing Connection: Client ID:6PFQ9JQTMD1418KIUD68BFITGK IPA:103.10.59.206 Status:Completed (5) 230629 000409976 D [902C1891] 0x41310C0C Closing Connection: Client ID:LJLO2C8R0P1331BELROF7EB3P8 IPA:103.10.59.206 Status:Completed (5) 230629 000409976 I [902C186C] 0x4131183C Ping session terminating 230629 000409977 I [902C1891] 0x4131183C Ping session terminating 230629 000411328 I [902C256C] 0x41330080 Connection: IPA:103.10.59.206 Server:mail2.wplaws.com Meth:POST SSL:On UA:Apple-iPad13C1/2006.66 QS:User=dperd...@wplaws.com&DeviceId=6PFQ9JQTMD1418KIUD68BFITGK&DeviceType=iPad&Cmd=Ping Lang:en-GB,en-US;q=0.9,en;q=0.8 CT= CL=0 MP=0 Cmd=18 230629 000411328 I [902C256C] 0x41310044 Connection: Client Info: iPad (6PFQ9JQTMD1418KIUD68BFITGK)[16.1] PolicyKey:0 230629 000411328 I [902C256C] 0x41330008 Authenticated: dperd...@wplaws.com 230629 000411328 D [902C256C] 0x41311836 Options: 0x000000072CCC 230629 000411328 I [902C256C] 0x41310518 Operation: Ping 230629 000411329 D [902C256C] 0x41310530 Status: Ping processing pending 230629 000411343 I [902C256C] 0x41310C08 Client Summary: Folders:2 Timeout:120     Mohon masukkannya kembali pak, apakah mungkin ini terjadi dari koneksi jaringan ? user complain sewaktu menggunakan IMAP tidak terjadi masalah apa2. Kalau kita mix apakah bisa pak ? misalkan di outlook pake IMAP, di device lain menggunakan Active Sync ?   Regards, |Abdul Halim   -- --[mdaemon-l]---------------------------------------------------------- Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette Arsip: http://mdaemon-l.dutaint.com Dokumentasi : http://mdaemon.dutaint.co.id Berlangganan: Kirim mail ke mdaemon-l-subscr...@dutaint.com Henti Langgan: Kirim mail ke mdaemon-l-unsubscr...@dutaint.com Versi terakhir: MDaemon 23.0.1, SecurityGateway 9.0.2