Dear Pak Syafril,

Beberapa kali saya cek di logs untuk domain tpo.co.id -->  Performing IP lookup 
(plesk-centos.novalocal) DNS server reports domain name unknown,
Kira-kira bagaimana solusinya agar e-mail ini dapat di terima oleh MDaemon, dan 
di sisi sender harus memperbaiki apa saja ya, sbb :

Thu 2024-01-11 12:54:32.448: [10581123] Session 10581123; child 0002
Thu 2024-01-11 12:54:32.448: [10581123] Accepting SMTP connection from 
103.150.102.246:36066 to 192.168.1.19:25
Thu 2024-01-11 12:54:32.448: [10581123] Location Screen says connection is from 
Indonesia, Asia
Thu 2024-01-11 12:54:32.449: [10581123] --> 220 mail.aio.co.id ESMTP MDaemon 
23.0.1; Thu, 11 Jan 2024 12:54:32 +0700
Thu 2024-01-11 12:54:32.453: [10581123] <-- EHLO plesk-centos.novalocal
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-mail.aio.co.id Hello 
plesk-centos.novalocal [103.150.102.246], pleased to meet you
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-ETRN
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-8BITMIME
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-ENHANCEDSTATUSCODES
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-PIPELINING
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-CHUNKING
Thu 2024-01-11 12:54:32.454: [10581123] --> 250-STARTTLS
Thu 2024-01-11 12:54:32.454: [10581123] --> 250 SIZE 52428800
Thu 2024-01-11 12:54:32.456: [10581123] <-- MAIL FROM:<hendry....@tpo.co.id> 
SIZE=1980601 BODY=8BITMIME
Thu 2024-01-11 12:54:32.458: [10581123] Performing PTR lookup 
(246.102.150.103.IN-ADDR.ARPA)
Thu 2024-01-11 12:54:32.481: [10581123] *  D=246.102.150.103.IN-ADDR.ARPA 
TTL=(60) PTR=[mail.tpo.co.id]
Thu 2024-01-11 12:54:32.516: [10581123] *  D=mail.tpo.co.id TTL=(1440) 
A=[103.150.102.246]
Thu 2024-01-11 12:54:32.516: [10581123] ---- End PTR results
Thu 2024-01-11 12:54:32.519: [10581123] Performing IP lookup 
(plesk-centos.novalocal)
Thu 2024-01-11 12:54:32.572: [10581123] *  DNS server reports domain name 
unknown
Thu 2024-01-11 12:54:32.572: [10581123] ---- End IP lookup results
Thu 2024-01-11 12:54:32.572: [10581123] --> 501 5.7.0 plesk-centos.novalocal 
host can't be resolved
Thu 2024-01-11 12:54:32.572: [10581123] SMTP session terminated (Bytes in/out: 
90/331)
Thu 2024-01-11 12:54:32.572: ----------

=====

Fri 2024-02-09 14:33:23.058: [12245719] Session 12245719; child 0002
Fri 2024-02-09 14:33:23.058: [12245719] Accepting SMTP connection from 
103.150.102.246:40690 to 192.168.1.19:25
Fri 2024-02-09 14:33:23.058: [12245719] Location Screen says connection is from 
Indonesia, Asia
Fri 2024-02-09 14:33:23.060: [12245719] --> 220 mail.aio.co.id ESMTP MDaemon 
23.0.1; Fri, 09 Feb 2024 14:33:23 +0700
Fri 2024-02-09 14:33:23.062: [12245719] <-- EHLO plesk-centos.novalocal
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-mail.aio.co.id Hello 
plesk-centos.novalocal [103.150.102.246], pleased to meet you
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-ETRN
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-8BITMIME
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-ENHANCEDSTATUSCODES
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-PIPELINING
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-CHUNKING
Fri 2024-02-09 14:33:23.063: [12245719] --> 250-STARTTLS
Fri 2024-02-09 14:33:23.063: [12245719] --> 250 SIZE 52428800
Fri 2024-02-09 14:33:23.065: [12245719] <-- MAIL FROM:<hendry....@tpo.co.id> 
SIZE=9058
Fri 2024-02-09 14:33:23.071: [12245719] Performing IP lookup 
(plesk-centos.novalocal)
Fri 2024-02-09 14:33:23.081: [12245719] *  DNS server reports domain name 
unknown
Fri 2024-02-09 14:33:23.081: [12245719] ---- End IP lookup results
Fri 2024-02-09 14:33:23.082: [12245719] --> 501 5.7.0 plesk-centos.novalocal 
host can't be resolved
Fri 2024-02-09 14:33:23.082: [12245719] SMTP session terminated (Bytes in/out: 
73/331)
Fri 2024-02-09 14:33:23.082: ----------

Best Regards,

Slamet Raharjo
IT Dept.


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