> Itu karena isian ipshieldnya salah.

Yang betul seperti apa ya pak ?

> Di non aktifkan saja kembali IPshieldnya.
Baik pak sudah saya nonaktif

> Mana transcript smtp-in log lengkapnya?

Ini ya rasae log nya 

Tue 2026-02-17 17:55:35.491: [60166032] Session 60166032; child 0001
Tue 2026-02-17 17:55:35.491: [60166032] Accepting SMTP connection from 
185.223.93.69:37194 to 172.16.0.6:25
Tue 2026-02-17 17:55:35.491: [60166032] Location Screen says connection is from 
The Netherlands, Europe
Tue 2026-02-17 17:55:35.492: [60166032] --> 220 bb.ptbmi.com ESMTP MDaemon 
25.5.2; Tue, 17 Feb 2026 17:55:35 +0700
Tue 2026-02-17 17:55:36.377: [60166032] <-- EHLO maxpro0.onetechmail.art
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-bb.ptbmi.com Hello 
maxpro0.onetechmail.art [185.223.93.69], pleased to meet you
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-ETRN
Tue 2026-02-17 17:55:36.377: [60166032] Location Screening hiding AUTH from 
country The Netherlands, Europe
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-8BITMIME
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-ENHANCEDSTATUSCODES
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-PIPELINING
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-CHUNKING
Tue 2026-02-17 17:55:36.377: [60166032] --> 250-STARTTLS
Tue 2026-02-17 17:55:36.377: [60166032] --> 250 SIZE 36700160
Tue 2026-02-17 17:55:36.561: [60166032] <-- STARTTLS
Tue 2026-02-17 17:55:36.561: [60166032] --> 220 2.7.0 Ready to start TLS
Tue 2026-02-17 17:55:36.935: [60166032] SSL negotiation successful (TLS 1.2, 
TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256)
Tue 2026-02-17 17:55:37.119: [60166032] <-- EHLO maxpro0.onetechmail.art
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-bb.ptbmi.com Hello 
maxpro0.onetechmail.art [185.223.93.69], pleased to meet you
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-ETRN
Tue 2026-02-17 17:55:37.119: [60166032] Location Screening hiding AUTH from 
country The Netherlands, Europe
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-8BITMIME
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-ENHANCEDSTATUSCODES
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-PIPELINING
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-CHUNKING
Tue 2026-02-17 17:55:37.119: [60166032] --> 250-REQUIRETLS
Tue 2026-02-17 17:55:37.119: [60166032] --> 250 SIZE 36700160
Tue 2026-02-17 17:55:37.303: [60166032] <-- MAIL FROM:<[email protected]>
Tue 2026-02-17 17:55:37.307: [60166032] Performing PTR lookup 
(69.93.223.185.IN-ADDR.ARPA)
Tue 2026-02-17 17:55:37.497: [60166032] *  D=69.93.223.185.IN-ADDR.ARPA 
TTL=(136) PTR=[maxpro0.onetechmail.art]
Tue 2026-02-17 17:55:37.597: [60166032] *  D=maxpro0.onetechmail.art TTL=(29) 
A=[185.223.93.69]
Tue 2026-02-17 17:55:37.597: [60166032] ---- End PTR results
Tue 2026-02-17 17:55:37.598: [60166032] Performing IP lookup 
(maxpro0.onetechmail.art)
Tue 2026-02-17 17:55:37.655: [60166032] *  D=maxpro0.onetechmail.art TTL=(29) 
A=[185.223.93.69]
Tue 2026-02-17 17:55:37.655: [60166032] ---- End IP lookup results
Tue 2026-02-17 17:55:37.658: [60166032] Performing IP lookup (ptbmi.com)
Tue 2026-02-17 17:55:37.705: [60166032] *  D=ptbmi.com TTL=(13) 
A=[202.148.11.126]
Tue 2026-02-17 17:55:37.737: [60166032] *  P=005 S=000 D=ptbmi.com TTL=(13) 
MX=[bb.ptbmi.com]
Tue 2026-02-17 17:55:37.799: [60166032] *  D=bb.ptbmi.com TTL=(13) 
A=[202.148.25.131]
Tue 2026-02-17 17:55:37.799: [60166032] ---- End IP lookup results
Tue 2026-02-17 17:55:37.799: [60166032] [email protected] is an alias for 
[email protected]
Tue 2026-02-17 17:55:37.800: [60166032] --> 250 2.1.0 Sender OK
Tue 2026-02-17 17:55:37.988: [60166032] <-- RCPT TO:<[email protected]>
Tue 2026-02-17 17:55:37.989: [60166032] [email protected] is an alias for 
[email protected]
Tue 2026-02-17 17:55:37.993: [60166032] Performing DNS-BL lookup (185.223.93.69 
- connecting IP)
Tue 2026-02-17 17:55:38.517: [60166032] *  b.barracudacentral.org - passed
Tue 2026-02-17 17:55:38.662: [60166032] *  zen.spamhaus.org - ignored - 
127.255.255.254
Tue 2026-02-17 17:55:38.662: [60166032] ---- End DNS-BL results
Tue 2026-02-17 17:55:38.666: [60166032] --> 250 2.1.5 Recipient OK
Tue 2026-02-17 17:55:38.849: [60166032] <-- DATA
Tue 2026-02-17 17:55:38.850: [60166032] --> 354 Enter mail, end with 
<CRLF>.<CRLF>
Tue 2026-02-17 17:55:39.161: [60166032] Message size: 9542 bytes
Tue 2026-02-17 17:55:39.162: [60166032] Performing DKIM verification
Tue 2026-02-17 17:55:39.162: [60166032] *  File: 
d:\mdaemon\queues\temp\57\md5001000000550.tmp
Tue 2026-02-17 17:55:39.162: [60166032] *  Message-ID: 
<[email protected]>
Tue 2026-02-17 17:55:39.162: [60166032] *  Result: neutral
Tue 2026-02-17 17:55:39.162: [60166032] ---- End DKIM results
Tue 2026-02-17 17:55:39.162: [60166032] Performing ARC verification
Tue 2026-02-17 17:55:39.162: [60166032] *  File: 
d:\mdaemon\queues\temp\57\md5001000000550.tmp
Tue 2026-02-17 17:55:39.162: [60166032] *  Message-ID: 
<[email protected]>
Tue 2026-02-17 17:55:39.162: [60166032] *  ARC result: none
Tue 2026-02-17 17:55:39.162: [60166032] ---- End ARC results
Tue 2026-02-17 17:55:39.163: [60166032] Passing message through AntiVirus 
(Size: 9542)...
Tue 2026-02-17 17:55:39.177: [60166032] *  Message is clean (no viruses found) 
scanned by (IKARUS: clean (0.00249s))
Tue 2026-02-17 17:55:39.177: [60166032] ---- End AntiVirus results
Tue 2026-02-17 17:55:39.761: [60166032] Passing message through Outbreak 
Protection...
Tue 2026-02-17 17:55:39.761: [60166032] *  Message-ID: 
<[email protected]>
Tue 2026-02-17 17:55:39.761: [60166032] *  Reference-ID: 
str=0001.0A2D034F.69944943.0062,ss=1,re=0.000,recu=0.000,reip=0.000,cl=1,cld=1,fgs=0
Tue 2026-02-17 17:55:39.761: [60166032] *  Virus result: 0 - Clean
Tue 2026-02-17 17:55:39.761: [60166032] *  Spam result: 1 - Clean
Tue 2026-02-17 17:55:39.761: [60166032] *  IWF result: 0 - Clean
Tue 2026-02-17 17:55:39.761: [60166032] ---- End Outbreak Protection results
Tue 2026-02-17 17:55:39.763: [60166032] Message creation successful: 
d:\mdaemon\queues\inbound\48\md5001000086753.msg
Tue 2026-02-17 17:55:39.763: [60166032] --> 250 2.6.0 Ok, message saved 
<Message-ID: <[email protected]>>
Tue 2026-02-17 17:55:39.947: [60166032] <-- QUIT
Tue 2026-02-17 17:55:39.947: [60166032] --> 221 2.0.0 See ya in cyberspace
Tue 2026-02-17 17:55:39.947: [60166032] SMTP session successful (Bytes in/out: 
10645/4370)
Tue 2026-02-17 17:55:39.947: ----------

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