Who doesn't have the internet?

WHO, WHAT, WHY?
The Magazine answers...

Story from BBC NEWS:
http://news.bbc.co.uk/go/pr/fr/-/2/hi/uk_news/magazine/8057158.stm

Published: 2009/05/19 17:15:26 GMT


People without access to the web are losing out on cheap rail fares 
available online, say MPs. But in this digital age who isn't online?

When putting our hands in our pockets, surfing the internet for a good 
deal is second nature to a lot of people.

But rail companies have come under attack from MPs for making the 
cheapest rail fares most easily available online. The Public Accounts 
Committee says cheap rail travel should be universally available, and 
those without internet access have difficulty finding the best deals.

But in this age of digital technology, who doesn't have access at home 
to the internet? A far from insignificant quarter of all adults, 
according to the official statistics body.

Some of those will use the net at work but many are retired. According 
to 2008 figures, 70% of those aged 65 or over had never been online - a 
figure which dropped to a third for those aged between 55 and 64.

But age is not the only deterrent. Educational background also has a 
stark bearing. Figures from last year show 93% of those with a degree or 
higher level qualification has home internet access - a figure which 
drops to 56% of those who have don't have formal qualifications.


WHO DOESN'T HAVE INTERNET: THE ANSWER
# Most of those aged 65 and over
# Almost half of those with no qualifications
# Some of those in the most isolated parts of the UK



Women are also notably less likely to have net access than men, 
according to Office for National Statistics figures. While 29% of women 
have never used the internet, the same is only true for 20% of men.

But the offline numbers are falling. Two million more adults accessed 
the internet in 2008 than a year earlier.

And not all the internet "have nots" are unwillingly so. When asked why 
they didn't have the internet almost 60% said they didn't need it or 
want. Twenty-seven percent cited the cost of equipment or internet 
access as too high while 15% thought they didn't have the requisite skills.

But it's not just social and economic conditions. Geography can also be 
a factor. Increasingly access to broadband, rather than just an online 
dial-up connection, is seen as a key to "digital inclusion" - the 
government's term for easy access to broadband and other digital 
communication technologies.

While residents of rural areas are more likely to have high-speed 
internet connections than their city-dwelling counterparts, some of the 
most isolated parts of the UK are yet to get broadband access.

In June last year, the Scottish government announced plans to wire up 
3,800 households and businesses for broadband. Last month it announced 
its 1,500th broadband installation.

One campaigner for "digital inclusion" says we shouldn't fall into the 
trap of thinking that internet access has become universal.

"It's a complete misconception that we are all online now," says John 
Fisher of Citizen Online.

"Millions of people have no access or experience of the internet. 
Reasons vary, often they are older people or those who work in 
traditional industries and don't sit at a desk in an office all day. 
Also, for those on a low income cost can be a barrier."

"Digital equity is tied up with social equity and digital inclusion is a 
matter that matters, not just for individuals but for wider economic and 
social goals," says Helen Milner, managing director of UK Online 
Centres, which provides people with access to computers.

The government is planning to launch a digital inclusion action plan 
this year and appoint a high-profile digital champion to raise the 
profile of the issue.

They also agree that companies who offer their best deals on the 
internet are excluding many people.

"It's disappointing that companies offer better deals exclusively online 
instead of their websites complimenting what they offer elsewhere," says 
Mr Fisher.

"It's often the people who don't have internet access who would benefit 
the most from such deals."


-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204 
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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