By Todd R. Weiss , PC World , 09/17/2009 
http://www.networkworld.com/news/2009/091709-an-amazing-laptop-recovery.
html

This is a true story about sex, computers, the Internet, spying, theft,
intrigue, and the police--and it all began this past February when David
Krop made the mistake of leaving his two laptop computers inside a
locked SUV in a parking garage. 

While Krop, 41, attended a brief business meeting in downtown Miami
Beach, Florida, a smash-and-grab thief stole the two laptops, a Toshiba
and an Apple Macbook. When he returned to his SUV, Krop saw the
shattered passenger window and realized that his computers were gone. 

"It's just a terrible feeling in the pit of your stomach," Krop, a vice
president of marketing at Nationwide Diabetic says. He reported the
theft to the police, who were not optimistic the laptops would be
recovered. Then he drove home, thinking about the personal data stored
on his laptops. He had never planned for a catastrophic event like
this--in fact, he hadn't even bothered to set up a user password to
shield the laptops' contents. 

When he got home, though, Krop remembered that he had installed a trial
version of remote access software called LogMeIn on his Toshiba laptop.
LogMeIn is designed to allow a user to access the desktop of a remote
PC; it doesn't have laptop recovery features of the type you'd find on,
say, Absolute Software's LoJack for Laptops. Connecting to his stolen
laptop might be a long shot, but it was the only shot he had. 

First, though, Krop had to recall his LogMeIn username and password, and
this hurdle took hours, he recalls. But at last he connected, and to his
immense relief he could view the desktop of his stolen Toshiba laptop.
Its new owner was surfing porn sites. 


Seconds after Krop linked to his desktop remotely, a small red box from
the LogMeIn connection appeared on the laptop's screen at the remote
user's end. The person at the other end quickly clicked it off, thereby
disconnecting Krop. Krop waited for a few minutes and then reconnected,
and this time the user ignored the red box. 

Let the Spying and Intrigue Begin

Unaware that Krop was spying on his activities, the user of the Toshiba
laptop visited porn site after porn site, taking breaks to check e-mail,
chat with people via instant messaging software, update his Facebook and
MySpace accounts, and place ads to Craigslist.com for what Krop said
appeared to be some kind of female modeling business. 

"My eyes just lit up," Krop says. "Just the fact he was online at that
moment was amazing."

Krop decided to continue his surveillance, collect as much information
as he could, and then contact the police to see if they could then get
his laptops back. 

"It was strange, but it was also an incredible feeling," he says. "It's
like, here's someone who breaks into my car and stole my computers and
I'm breaking back into my computer." 

Krop began capturing screenshots as the person using his laptop perused
hundreds of e-mail messages in a Hotmail.com account. Eventually, Krop
decided to switch to using his video camera to record what was going on.


"It was unbelievable," Krop recalls. "I was watching this guy for three
hours. At this point, this guy's got his Hotmail open, a chat box open,
Craigslist open, and he's downloading photos and videos [of nude women]
as well." 

And just when Krop thought the accumulating mound of evidence couldn't
get any more incriminating, it did: The laptop's user initiated a video
chat with someone else, and Krop could see the suspect's face. 

In less than three hours, Krop knew the individual's name, e-mail
addresses, and cell phone number and had a recording of him on video
tape. Then Krop paid $10 to an online service that sold him the address
linked to the man's cell phone number. "All this information told me
[the man] was living on Miami Beach not far from the scene of the
crime." 

The Police Reenter the Picture

Early the next morning, a Saturday, Krop revisited the Miami Beach
police, bringing along a DVD containing the incriminating video he had
captured as well as a notepad detailing what he had learned. A police
clerk phoned two detectives at home and told them that Krop "had a lot
of evidence they needed to see," Krop remembers. The
detectives--Sergeant A.J. Prieto and Detective Matt Ambre--came in even
though both were scheduled to have the day off. 

Prieto and Ambre sat and watched the video with Krop. "I think we'll get
those laptops back for you now," Prieto told him. With the information
from Krop's DVD, Prieto and Ambre quickly found the address in Miami for
man who had Krop's laptop. 

Prieto says that when he and Ambre arrived at the suspect's door, the
man was actually using the laptop in question. 

"He gave up the computer quickly," Prieto says. "I think he was aware
that something was not right." The man denied having stolen the laptop,
however, telling Prieto that he had bought it for $300 while getting a
haircut in a barbershop. The owner of the barbershop, he said, had
purchased the stolen Macbook. 

The barber subsequently confirmed the Toshiba user's story, Prieto says,
clearing the latter of responsibility for the theft.

"The greatest thing is that in a relatively short amount of time we were
able to get the computers back for the victim," Prieto said. 

Krop says that nearly a month later a staff attorney in the Florida
State Attorney General's office contacted him to report that police had
arrested the man that they believed had stolen his laptops but that they
had to release him because of insufficient evidence. 

A Barbershop Visit Turned His Weekend Upside Down

The man who bought the stolen Toshiba laptop says that he was just
minding his own business when another man walked into the barbershop and
offered him a nice deal on a notebook PC. "This guy comes in and he
said, 'Hey, what's up? I've got two laptop computers to sell.'" 

The buyer already had a PC; but it was infected with viruses, and fixing
it would have cost $150. "So instead of paying $150 to get my viruses
fixed, I thought I'd buy this one for $300." 

Later that weekend, the police arrived at the buyer's home, looking for
two stolen laptops. "Two days later, I'm sitting in my crib and the
police bang on the door," he says. "They sat me down and said 'We need
the laptops.'" 

Did the buyer know that the Toshiba laptop was stolen when he bought it?
"I didn't care whether it was stolen," he says. "I buy stolen stuff all
the time. I don't care... If I can save $600, I'll do it." But now
knowing that a laptop can be tracked online, he says he won't be buying
any more computers off the streets. 

Krop has learned his lesson, too. "I've learned to always, always,
always take my laptops with me and to never leave them in the car, even
if it's for just a few minutes," he says. "And generally I don't take
two laptops with me anymore. I take just one. And I also learned to use
log-in passwords on computers"--to protect his data--and to equip his
laptops with remote tracking software. 

For more PC news, visit PC World. Story copyright PC World
Communications, Inc.
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