January 22, 2010, 7:37 am

‘Controlled Serendipity’ Liberates the Web
By NICK BILTON
NY Times

http://bits.blogs.nytimes.com/2010/01/22/adding-controlled-serendipity-to-the-web/?pagemode=print


When I finish writing this blog post, I will Tweet it.

I will copy this link, go to my Twitter account and spend a minute 
writing an abbreviated (yet hopefully catchy) description of this piece. 
And I’ll follow the same actions on Facebook and other social networks.

Then off I go to scour the Web looking for more news to sift through and 
ration out to my friends and followers — a natural course of action in 
my day. I spend a considerable amount of time each day looking for 
interesting angles about technology, news, journalism, design or just 
the latest comic video to pass along the daisy chain.

Most of us do this to some degree. We are no longer just consumers of 
content, we have become curators of it too.

If someone approached me even five years ago and explained that one day 
in the near future I would be filtering, collecting and sharing content 
for thousands of perfect strangers to read — and doing it for free — I 
would have responded with a pretty perplexed look. Yet today I can’t 
imagine living in a world where I don’t filter, collect and share.

More important, I couldn’t conceive of a world of news and information 
without the aid of others helping me find the relevant links.

For example, Atul Arora, an engineering manager at a Silicon Valley 
start-up, spends two to three hours a day scouring the Web for the 
latest technology related blog posts and news stories. On an average 
day, Mr. Arora will share 15 breaking news technology links with his 
Twitter followers. When I asked him over e-mail why he does this, he 
said, “In the past, I may have used this time in the day to read 
newspapers, magazines or books. Now I have just substituted the same 
time with reading and sharing news online.”

Another purveyor of fine content is Maria Popova, who calls this 
curating “controlled serendipity,” explaining that she filters 
interesting links to thousands of strangers out of her thirst for curiosity.

Mrs. Popova uses a meticulously curated feed of Web sites and Twitter 
followers to find each day’s pot of gold. She said, “I scour it all, 
hence the serendipity. It’s essentially ‘metacuration’ — curating the 
backbone, but letting its tentacles move freely. That’s the best formula 
for content discovery, I find.”

Sharing has become a reflex action when people find an interesting 
video, link or story. Great content going viral isn’t new. But the 
sharing mentality is no longer confined to the occasional gems. It’s for 
everything we consume online, large or small.

John Borthwick, chief executive of Betaworks and Bit.ly, the 
URL-shortening service, said each month more people were clicking on 
shortened links from social networks and e-mail. Last week, Mr. 
Borthwick said bit.ly processed 599,100,000 clicks, its highest number 
since starting in July 2008.

Surfing the Web has become even more of a challenge as more content 
appears online. We are asked to navigate any number of new obstacles 
when finding new content: which site should I click through to read the 
latest earthquake news? How many blogs should I check on a daily basis? 
What if I miss something? Do I read the comments everywhere, too? Which 
social network should I update in the morning, noon or night? The list 
goes on.

But we are solving the problem, through our aggregation. We’ve reduced 
the fear of missing something important because we share “controlled 
serendipity” with others and they with us. And without this collective 
discovery online, I couldn’t imagine trying to cull the tens of 
thousands of new links and stories that appear in the looking glass on a 
daily basis.

We are all human aggregators now.

-- 
================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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