http://www.cnn.com/2010/TECH/01/26/has.twitter.peaked/index.html

(CNN) -- It was the upstart rock star of the Internet in early 2009,
roaring out of relative obscurity to become one of the most exposed --
some would say overexposed -- services on the Web.

But since the middle of last year, the number of Twitter users has
flatlined.

Compete, a Web analytics firm, says the microblogging site's number of
visitors hasn't changed much since June and that its roughly 22 million
visitors in December was about 770,000 fewer than its highest number,
which was in August.

Multiple other analysts paint the same picture, raising the question:
Has Twitter peaked?

"Maybe Twitter was a victim of its own success," said Andrew Lipsman, an
analyst at comScore, another company that tracks traffic on Internet
sites. "It grew so quickly that it isn't meeting its own expectations."

But the company and some analysts say that this leveling of popularity
shouldn't be viewed as a failure, because the people who use Twitter are
using it more than ever.

ComScore's usage numbers for Twitter are similar to Compete's. They show
the site peak with about 21.2 million visitors in July 2009 and dip to
19.9 million in December. By contrast, during the same period Facebook
grew from about 250 million users to more than 350 million.

Lipsman suggests Twitter's recent stagnant numbers look anemic largely
because its growth in early 2009 was so astronomical.

After several months of double-digit growth, traffic to Twitter.com
skyrocketed in March, increasing by 131 percent in just one month.

That was the sharpest spike in a growth boom during which, according to
comScore, the site went from about 2.6 million visitors at the beginning
of January 2009 to 17 million by the end of April.

"I was really floored when I was watching those numbers come out,"
Lipsman said. "I've never seen anything close to that in the natural
growth curve of a site."

Interest was piqued after celebrities, athletes and other high-profile
users signed on early last year, sharing their thoughts with the world
in 140-character snippets.

But with that came what political pundits call "soft support," people
who may have checked out the site a few times and decided it wasn't for
them.

Mark Logan, vice president of Kansas City, Missouri-based Barkley
Marketing, said his Twitter use tailed off as the site got bigger.

"I don't know whether Twitter itself has peaked, but my own usage of
Twitter is definitely in a slump," said Logan.

He said that, compared to the site's early days, when he used it
primarily as a professional tool, there's too much chatter he's not
interested in now.

"The signal-to-noise ratio seems too low," said Logan. "In the early
days of Twitter, the conversation was centered around digital marketing
topics and technology. It's much broader now."

Twitter did not respond to multiple messages from CNN asking for comment
for this story. 

But in a "tweet" from his account earlier this month, after reports of
Twitter's flatlining began appearing on technology blogs, CEO Evan
Williams was bullish.

"Across all metrics that matter, yesterday was Twitter's highest-usage
day ever. (And today will be bigger.)," he wrote on the evening of
January 12, the day of the earthquake in Haiti.

Analysts are finding statistics that may back up that claim, at least in
part. They say current Twitter users are more engaged with the site than
ever.

According to Web analysts HubSpot, average users now have more followers
(300, compared to about 70 in July) follow more feeds (170, compared to
45 in July) and have sent more tweets (420 during the life of their
account, compared to 120 in July).

The site also is becoming more international. Less than 51 percent of
Twitter users were from the United States in December, compared to more
than 61 percent in June.

Others have suggested that Twitter's user base only appears to have
flattened because more people are using mobile devices and third-party
programs like TweetDeck to post to the site. But Lipsman believes most
of those people still visit the site at least once a month, which should
register in site-traffic analysis.

Lipsman said he expects Twitter's growth to kick back up, if at a much
slower rate than before. He said he'd only be alarmed if the site's user
numbers stayed flat for several more months.

"It's easy to only look at what it's done lately," he said. "[But] you
can almost imagine, what if Twitter had just grown at a more steady rate
over the past months? You'd see that as a very strong growth trajectory.

"There's been a strengthening of the user base which can help it reach
that critical mass where it will continue to trend upward over time."
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