JANUARY 3, 2011

Manufacturers Turn to Smart TV After 3-D Disappoints

By EVAN RAMSTAD
Wall Street Journal

http://online.wsj.com/article/SB10001424052748704835504576059783074010902.html


SEOUL—After 3-D TV failed to excite consumers last year, manufacturers 
are betting that following the app-laden path of smart phones and tablet 
computers will fatten up what have been ultraslim profit margins.

For more than a decade, consumer-electronics manufacturers have been 
trying to marry the Internet and TV. In recent years, they've added 
connectors that let TV sets hook up to the Internet and, in some cases, 
added software that provides shortcuts to Web-based services from 
companies like movie-rental service Netflix Inc.

But this year, starting with product announcements at this week's 
Consumer Electronics Show, manufacturers are making a full-on push with 
"smart TVs"— models that have built-in computer-style processors and 
operating software so the sets can be modified with applications just as 
computers and smart phones are.

The idea is to make it easy to shop, surf the Web, check the weather and 
traffic and set up customized news pages. Consumers also would have 
available a variety of other apps for, say, social networking or sharing 
photos and videos.

Manufacturers risk that their products will be interchangeable, though, 
and that the real money will go to app developers. And technical 
challenges remain in the relatively new arena.

"Smart TV is an inevitable trend," says Baeguen Kang, vice president of 
research and development at South Korea's LG Electronics Co., the 
world's second-largest seller of TV sets by unit volume. "As people 
experienced smart phones and tablet PCs, the larger screen on a TV is 
very attractive for apps and Web content."

Twenty-one percent of the roughly 210 million TV sets sold world-wide 
last year had an Internet connection, according to DisplaySearch, a 
research firm based in Santa Clara, Calif. It forecast the portion will 
rise to more than 50% by 2014.

With no precise definition of a smart TV, manufacturers will be trying 
to stake out their ideas at the Consumer Electronics Show, which starts 
Wednesday night in Las Vegas. Most companies are likely to tout 
connections that allow a TV to connect to a home Wi-Fi network without 
requiring an Ethernet cable. Many sets also will have a technical 
interface, known as DLNA, that allows them to screen videos and apps run 
from computers, smart phones and other gadgets.

Google Inc. last year created a platform for set makers to create smart 
TVs that run on software it created. But the company last month asked 
some manufacturers to hold back on product announcements as it refines 
the software.

Some manufacturers—including South Korea's Samsung Electronics Co., the 
largest TV-set maker—will unveil smart TVs based on chip sets and 
operating software of their own design.

Vizio Inc. is trying multiple approaches. On Monday, the Southern 
California company announced a new Internet service for its TVs called 
Via Plus, which will incorporate Google TV. Vizio said it is initially 
starting with two TV models but plans to expand the line. Other TVs 
include its first-generation Via service, which incorporates Yahoo 
Widgets, Yahoo Inc.'s software format for Internet content such as news, 
weather and photo applications.

Manufacturers also are incorporating smart-TV chip sets and operating 
software into other devices, such as Blu-ray disc players. With the 
accessory as the brain of the smart-TV system, a consumer can upgrade 
without buying a new TV set. LG recently announced it would sell a 
"smart TV upgrader," a box with the processing power and software for 
Internet access and apps that can be connected to existing TV sets.

For manufacturers, the smart-TV push partly is driven by a need to 
bolster razor-thin profit margins. Last year's expected profit cushion, 
TV sets with three-dimensional displays, weren't as popular with 
consumers as manufacturers hoped. Manufacturers and retailers responded 
by cutting prices on 3-D sets to move inventory, squeezing profit margins.

But even the premium that manufacturers can get for smart TVs may be 
short-lived. Internet-connected TV sets last year sold for about $300 
more than nonconnected sets with comparably sized screens. But this 
year, prices for smart TVs, even with wireless and other new 
capabilities, are likely to fetch a premium of only $200 or so.

TV makers will use the Consumer Electronics Show to meet with software 
developers to persuade them to develop apps for larger screens than 
smart phones and tablets, offering to give the developers a cut of the 
revenue.

The risk for TV manufacturers is that, like PC companies, the TV makers 
will wind up providing commoditized products while other companies reap 
profits from software and content. "You can argue the PC makers should 
have had stronger control of the value of the content that you're using 
on the device, but they never got a piece of the action," says Paul 
Semenza, a vice president at DisplaySearch. "It's hard to hold out a 
whole lot of hope for a different outcome in TVs."

TV-set makers also face several technical hurdles. The most obvious is 
how to let the consumer control on-screen apps without having to use 
complex remote controls or keyboards. Mr. Kang, of LG, said gesture 
technology, similar to that used in Microsoft Corp.'s new Kinect 
accessory for its Xbox game machine, will appear on some smart TVs this 
year and become common in coming years. "The combination of gesture and 
voice recognition will be introduced very soon," he says.

TV manufacturers also are working to reduce the boot-up time associated 
with the smart part of smart TVs. Consumers are accustomed to TV sets 
turning on almost instantly and have gotten used to the always-on nature 
of smart phones.

-- 
========================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
Mail: antunes at uh dot edu

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