August 28, 2011

In Unsettled Times, Media Can Be a Call to Action, or a Distraction
By NOAM COHEN
NY Times

http://www.nytimes.com/2011/08/29/business/media/in-times-of-unrest-social-networks-can-be-a-distraction.html


THE mass media, including interactive social-networking tools, make you 
passive, can sap your initiative, leave you content to watch the 
spectacle of life from your couch or smartphone.

Apparently even during a revolution.

That is the provocative thesis of a new paper by Navid Hassanpour, a 
political science graduate student at Yale, titled “Media Disruption 
Exacerbates Revolutionary Unrest.”

Using complex calculations and vectors representing decision-making by 
potential protesters, Mr. Hassanpour, who already has a Ph.D. in 
electrical engineering from Stanford, studied the recent uprising in Egypt.

His question was, how smart was the decision by the government of 
President Hosni Mubarak to completely shut down the Internet and 
cellphone service on Jan. 28, in the middle of the crucial protests in 
Tahrir Square?

His conclusion was, not so smart, but not for the reasons you might 
think. “Full connectivity in a social network sometimes can hinder 
collective action,” he writes.

To put it another way, all the Twitter posting, texting and Facebook 
wall-posting is great for organizing and spreading a message of protest, 
but it can also spread a message of caution, delay, confusion or, I 
don’t have time for all this politics, did you see what Lady Gaga is 
wearing?

It is a conclusion that counters the widely held belief that the social 
media helped spur the protests. Mr. Hassanpour used press accounts of 
outbreaks of unrest in Egypt to show that after Jan. 28, the protests 
became more spread around Cairo and the country. There were not 
necessarily more protesters, but the movement spread to more parts of 
the population.

He called this a “localization process.” “You can say it would be hard 
to measure that,” he added, talking about his research, “but you can 
test it, what happens when a disruption goes into effect.”

“The disruption of cellphone coverage and Internet on the 28th 
exacerbated the unrest in at least three major ways,” he writes. “It 
implicated many apolitical citizens unaware of or uninterested in the 
unrest; it forced more face-to-face communication, i.e., more physical 
presence in streets; and finally it effectively decentralized the 
rebellion on the 28th through new hybrid communication tactics, 
producing a quagmire much harder to control and repress than one massive 
gathering in Tahrir.”

In an interview, he described “the strange darkness” that takes place in 
a society deprived of media outlets. “We become more normal when we 
actually know what is going on — we are more unpredictable when we don’t 
— on a mass scale that has interesting implications,” he said.

Mr. Mubarak’s government collapsed and the former president, at age 83, 
now finds himself being wheeled into a Cairo court on a hospital bed to 
face charges of corruption and complicity in the killing of protesters.

Jim Cowie, the chief technology officer of Renesys, a company that 
assesses the way the Internet is operating across the world, believes 
that another besieged leader, Col. Muammar el-Qaddafi, may have taken 
note of the Egyptian experience.

In a blog post on the company’s Web site, “What Libya Learned From 
Egypt,” Mr. Cowie writes that in March, Libya toyed with the idea of 
pulling the switch on its Internet service.

Libya’s leaders “faced this same decision in the run-up to civil war,” 
he wrote, “and each time, perhaps learning from the Egyptian example, 
they backed down from implementing a multiday all-routes blackout.”

Sophisticated governments will realize that “shutting down radicalizes 
things,” he said in a phone interview. What is more useful to 
governments, he said, was “bandwidth throttling,” recognizing that 
“Internet is something you can meter out.” This “metering out” is meant 
to make the experience less reliable and responsive, he said, so that 
video streaming is hesitant and Web pages are slow to load.

Iran, Mr. Cowie said, was one of a number of countries that have 
realized that “you don’t turn off the Internet anywhere — you make it 
less useful,” controlling which neighborhoods get it, for example.

Mr. Hassanpour, who was born and raised in Iran, agreed: “Iran does it 
in a localized way.”

So what is going on here? Certainly, blocking the ability of protesters 
to use the Internet and cellphones to plot has appeal for all kinds of 
leaders. In response to recent riots, the British government likewise 
was trying to figure out a way to gain access to social-networking 
services like Twitter, Facebook and BlackBerry’s messenger system, to 
stop potential rioters from organizing.

Speaking to Parliament this month, Prime Minister David Cameron made the 
case for a clampdown: “We are working with the police, the intelligence 
services and industry to look at whether it would be right to stop 
people communicating via these Web sites and services when we know they 
are plotting violence, disorder and criminality.”

That proposal, which the British government has backed away from 
recently, prompted defenders of social networking to point out that not 
all the organizing was for ill. Others point out that social networking 
can allow the authorities to follow what is being planned, and try to 
respond.

Mr. Hassanpour said he was inspired to ask his questions by the insight 
of a 2009 paper by Holger Lutz Kern of Yale and Jens Hainmueller of 
M.I.T. that looked at Germany during the cold war and tried to determine 
the effect of exposure to West German media on East Germans who were 
able to see West German TV.

The authors took some of the earnest interpretations of the supposed 
influence of Western media — like, the media gave “people behind the 
Iron Curtain hope and the assurance that the Free World hadn’t forgotten 
them,” and allowed Germans to “compare Communist propaganda with 
credible information from abroad” — and exposed these ideas to basic 
scrutiny.

Their conclusion, based on formerly classified East German surveys of 
young people and visa applications to leave East Germany, adjusted for 
other factors, was that “exposure to West German television increased 
support for the East German regime.”

“It offered them a vicarious escape from the scarcities, the queues and 
the ideological indoctrination, making life under communism more 
bearable and the East German regime more tolerable,” they wrote in their 
paper, “Opium for the Masses: How Foreign Media Can Stabilize 
Authoritarian Regimes.”

“We do not necessarily argue that West German television’s political 
content did not undermine public support for the East German regime at 
all,” they wrote. “However, the evidence shows that the net effect of 
West German television exposure was an increase in regime support.”

This conclusion can come as a relief to those who see technology given 
more importance than ideas, organizations and on-the-ground conditions.

Todd Wolfson, an assistant professor of journalism and media studies at 
Rutgers and a community organizer in Philadelphia, said that there was, 
indeed, “an accelerant role for social media,” but that it “cannot and 
does not create that kind of mass motion.”

He cited the writer Frantz Fanon, who discussed the role of radio in the 
Algerian revolt against the French in the 1950s. When the French tried 
to block their transmissions, Fanon wrote in his 1959 book, “A Dying 
Colonialism,” the rebels had even more power, because the listeners were 
no longer passive. Fanon’s description recalls “the strange darkness” 
Mr. Hassanpour mentioned:

“For an hour the room would be filled with the piercing, excruciating 
din of the jamming. Behind each modulation, each active crackling, the 
Algerian would imagine not only words, but concrete battles.”

Its “phantom-like character,” Fanon concluded paradoxically, “gave to 
the combat its maximum of reality.”

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