[A few years ago I accidentally accepted an automated (no operator) 
collect call from the jail in Houston. Hit the wrong key on my phone and 
accepted rather than rejected the call. I hung up less than 10 seconds 
after that as I realized my mistake. This resulted in a $10 fee on my 
AT&T home phone bill that I disputed vigorously for almost 6 months 
before the fee was removed. Until then I had no idea that calls placed 
from the jail were billed at such an astonishingly high rate.]

After almost a decade, FCC has yet to rule on high cost of prison phone 
calls

By Justin Moyer
Washington Post

December 2, 3:57 PM

http://www.washingtonpost.com/opinions/after-almost-a-decade-fcc-has-yet-to-rule-on-high-cost-of-prison-phone-calls/2012/12/02/b11ea164-2daf-11e2-9ac2-1c61452669c3_print.html


Almost a decade ago, a petition by the families of inmates tired of 
paying sky-high rates for prison telephone calls landed at the Federal 
Communications Commission.

Martha Wright-Reed of the District, an 86-year-old former nurse who’s 
blind, and other petitioners didn’t think it was right for their 
incarcerated sons and daughters to pay so much more than everyone else 
to keep in touch.

Phone companies that charge high rates say most of their revenue goes to 
governments in the form of commissions that help pay for their criminal 
justice systems.

Is this fair?

Close to 3,500 days later, the FCC hasn’t decided.

“They seem to be dragging their feet,” Wright-Reed said.

Wright-Reed’s quest is a familiar one in a country that isn’t 
sympathetic about prisoners’ rights, emphasizing punishment over 
rehabilitation for those who commit crimes, inmate advocates said.

“Inmate phone system charges are often very unfair,” Stephen J. Steurer, 
executive director of the Correctional Education Association, said in an 
e-mail.

A prison education advocate, Steurer said he has had to decline collect 
calls from a client at Jessup Correctional Institution in Maryland 
because of their price. “It would actually be easier for me to visit him 
at JCI since it is just a few miles from my office,” he said.

Neil Derek Grace, a spokesman for FCC Chairman Julius Genachowski, said 
in an e-mail that “the FCC is working with all interested parties — 
including the families of inmates, prison pay phone providers, public 
interest groups, and the states — to address the question of rates for 
interstate phone calls by inmates and their families, and we are 
preparing next steps.”

The issue has a champion on the FCC board: Mignon L. Clyburn, a 2009 
appointee of President Obama. But there still is no timetable for when 
the FCC must rule on what’s called the “Wright petition.”

“I thought they had dropped it and forgot about it,” Wright-Reed said.

Special or standard?

Why do phone calls from prison cost more than other phone calls? 
Securus, a Dallas-based company that offers phone service to 2,200 
facilities in 44 states, cites the price of the technology required to 
monitor phone calls, as well as related research and development.

“Securus has many different kinds of features it can build into the call 
system to live-monitor or record,” said Stephanie Joyce, counsel for 
Securus.

Lee Petro, Wright-Reed’s attorney and pro bono counsel for the 
petitioners, disagrees, saying that the telephone equipment that 
companies use in jails is standard.

But what makes prison phone calls pricey is not the cost of such 
equipment. It’s the commissions that go to state and county governments.

“The proponents of slashing rates call them ‘kickbacks,’?” said Joyce. 
“I feel that does a disservice to these government entities that are 
complying with state law or trying to fund overtaxed jails.”

The commissions are considerable. In some Virginia prisons, they’re 35 
percent of the price of a phone call. In Maryland prisons where Securus 
operates, local calls from prisons cost 85 cents, intrastate calls cost 
$2.55 plus 30 cents per minute and interstate calls cost $2.70 plus 30 
cents per minute. The commission? Up to 60 percent, which generated $5.2 
million for Maryland in 2010. The Federal Bureau of Prisons, where many 
D.C. inmates are housed, charges less than many private prisons: 6 cents 
per minute for local calls and 23 cents per minute for long-distance 
calls made with debit cards.

In most states, said Steven Renderos of the Center for Media Justice, 
“these are pretty high commission rates ... they have to pay back into 
county or state budget.”

Renderos calls commissions the “No. 1 leading cause for high phone-call 
rates.”

The FCC can’t ban commissions. But after Martha Wright et. al. v. 
Correction Corporations of America et. al. was filed in 2000, a federal 
district judge ruled that the agency would have to decide on a 
reasonable rate for prison phone calls. Since 2003, the request has gone 
unanswered.

Eight states have banned commissions and have seen rates drop. In 
Michigan, for example, rates fell from $3.99 plus 89 cents per minute to 
a flat rate of about 15 cents per minute after commissions were banned 
in 2008, according to data from Prison Legal News.

Where commissions exist, the cost gets passed to inmates, their 
attorneys and their families.

Grandmother’s experience

Martha Wright-Reed became the named plaintiff in the class-action 
protest over the cost of prison phone calls because she never gave up on 
her grandson, Ulandis Forte.

When Forte went to prison for manslaughter in 1994, she visited him once 
a week at the D.C. prison in Lorton, now closed. They spoke by phone 
about twice a week.

When Forte was transferred to an Arizona private prison in 1998 and the 
federal Bureau of Prisons in 2001, she visited him in distant places she 
can’t always remember, usually twice a year.

And she took Forte’s collect calls. From Lorton, a few calls a week cost 
Wright-Reed about $50 per month. When Forte left Lorton, the bills got 
higher: closer to $200 a month, for example, when he was in Arizona. 
Wright-Reed estimates that she spent almost $1,000 per year on phone 
calls limited to 15 minutes or less.

“You get tired of writing,” Wright-Reed said. “There’s nothing like 
hearing their voice.”

The only good news for her in the length of time it has taken the FCC to 
weigh in on the class-action suit is that her grandson was paroled in June.

After almost 19 years in prison, Forte lives in a halfway house on 
Eighth Street NW, working at a nearby construction site Monday through 
Friday, and stays with Wright-Reed on the weekends.

While Forte was locked up, he said, the phone was his lifeline — even if 
his grandmother couldn’t always accept his collect calls and couldn’t 
always afford to put money on his phone debit card.

He estimates that about 20 monthly phone calls of no more than 15 
minutes each cost thousands of dollars over the years.

“Sometimes I’d call so she could hear my voice — hear that I’m alive and 
safe,” Forte said, drinking cocoa on a chilly October day before 
reporting to work at 6:45 a.m. “She couldn’t afford to pick up.”

‘Middle of Nowhere’

This fall, Clyburn helped arrange a screening of “Middle of Nowhere” at 
the FCC. It is a fictional film about a family who struggles when a 
father is sent to jail. “Middle of Nowhere” was produced by Participant 
Media, which also produced Al Gore’s “An Inconvenient Truth” and 
promotes causes while promoting movies.

“We believe that a story well told can change the world,” said Chad 
Boettcher, Participant’s vice president of social action and advocacy. 
“We look for issues we call ‘tippable.’ Is there something that film can 
push to move the issue forward? I think we found it.”

“We have grandparents raising their children’s children [and] literally 
having to make a choice between medicine and staying in touch with their 
parent,” said Clyburn. The daughter of Rep. James E. Clyburn (D-S.C.), 
she worked to eliminate commissions in South Carolina, her home state. 
“Studies show what these phone calls can mean for morale and recidivism 
rate if that individual is able to speak with their family members,” she 
said.

Although the FCC screening of “Middle of Nowhere” on Sept. 24 was closed 
to the news media, Wright-Reed and Forte attended and spoke to the audience.

“The most important thing I told them was what my grandma means to me,” 
Forte said. “I explained how hard it was for me to keep contact — that 
it hurts her not to be able to accept my calls.”

Clyburn declined to speculate on when the Wright petition would be 
decided, but she announced that the commission’s chairman circulated a 
“notice of proposed rulemaking” — a draft of a proposal the commission 
can vote on — at a protest outside the FCC on Nov. 15.

Renderos, of the Center for Media Justice, said that in March, the 
petition will celebrate its 10th anniversary. “We don’t want to see this 
go past the 10-year mark,” he said.

Wright-Reed said that she doesn’t expect any financial gain from the 
lawsuit.

“As far as I know, there’s no money,” she said. “I want to fix it so 
it’s easier for the boys to talk on the phone.”

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