Free Wi-Fi in S.F. more than flipping a switch

By Stefanie Olsen
News.com

http://news.com.com/Free+Wi-Fi+in+S.F.+more+than+flipping+a+switch/2100-7351_3-6068881.html

Story last modified Fri May 05 17:40:57 PDT 2006


Tony Bennett left his heart in San Francisco. Will EarthLink and Google 
leave a barrel of money trying to deliver universal Wi-Fi access to the 
hilly city's 740,000 residents?

San Francisco politicians, like many of their counterparts in cities 
throughout the country, view affordable broadband access for all citizens 
as essential, like providing water or electricity. In October 2004, San 
Francisco Mayor Gavin Newsom announced that he intended to provide free 
wireless access for the city.

He's trying to fill a gap in the city's existing, piecemeal Wi-Fi network. 
San Francisco is already filled with hundreds of smaller Wi-Fi hotspots 
offered through coffee shops, retailers or neighborhood groups. But Chris 
Vein, executive director of the city's department of telecom and 
information services, said that the goal of the citywide Wi-Fi project is 
to bring free "universal" Wi-Fi to residents.

"The Wi-Fi hot spots today are not covering all 49 square miles and don't 
reach out to poorer areas," he said in an interview with CNET News.com.

In April, the city announced that it had selected Google and EarthLink to 
build, manage and provide service over the network. The companies have laid 
out a plan that is expected to meet the city's demands for ubiquitous and 
low-cost access for nearly 90 percent of the population. And they say they 
can do it for $15 million--including maintenance and upgrades--in the next 
10 years.

Critics wonder: Is that possible in a city with downtown high-rises and a 
900-foot hill smack in the middle?

The EarthLink/Google plan includes two main options for broadband service: 
One allows subscribers to pay about $20 per month for a 1Mbps connection 
from EarthLink or another Internet service provider leasing capacity on the 
Wi-Fi network. The second option allows anyone to get 300Kbps download 
service for free in exchange for viewing local advertisements through Google.

EarthLink said it expects the project to run to between $6 million and $8 
million in initial costs, which include attaching radios and receivers to 
utility poles throughout the city. Within 10 years it expects the whole 
network, complete with upgrades and maintenance, to cost about $15 million.

Finer financial details of the project haven't been made public, but the 
plan calls for EarthLink and Google to contribute to the initial cost of 
building the network. It's not clear what the split between the two 
companies will be. Once the network is built, Google will pay EarthLink for 
access to the network on a wholesale basis. In order to make access free to 
people in San Francisco, Google will use revenue generated from local 
advertisements to pay for access to the EarthLink network.

San Francisco may well be one of several test markets for Google and local 
ads. Finding local information over the Internet is a highly fragmented 
business, divided among search engines, interactive yellow pages, local 
business sites, wireless carriers and so on. Google wants to pull those 
strands together and make targeted, useful ads a reality.


Ad test market

Google and Yahoo are after the same local ad dollars. But the two companies 
are making different bets as to how consumers will access digital data 
ultimately. Yahoo, for example, has teamed with local phone companies to be 
the default search destination when someone signs up for the $19.95 Digital 
Subsciber Line (DSL) service. Meanwhile, Google is teaming with EarthLink 
(and likely others) to be the default provider of ad-supported Wi-Fi. Its 
projects in Mountain View, Calif., and San Francisco are likely be just the 
beginning.

While the Wi-Fi plan sounds compelling to many, some critics say EarthLink 
has underestimated the cost and overestimated its ability to reach most of 
San Francisco's residents. Others are skeptical that Google will be able to 
sustain its free model with advertisements alone.

Among the technical concerns are San Francisco's famous hills and tall 
buildings that get in the way of radio waves. Just finding adequate cell 
phone service can be a hassle in certain parts of the city.

Don Berryman, executive vice president of EarthLink in charge of municipal 
wireless deployments, acknowledges that deploying Wi-Fi in San Francisco 
will be tricky.

"I would never say that San Francisco will be an easy place to deploy 
Wi-Fi," Berryman said. "There will be a number of challenges. But I think 
most of the critics aren't looking at today's technology. We aren't talking 
about using Linksys routers to set up a hotspot. These are high-powered 
radios that send signals 600 to 1,000 feet."

Ellen Kirk, vice president of marketing for Tropos, which makes the Wi-Fi 
gear being used to build the network, said that Wi-Fi is actually better 
suited for hilly terrain than cellular technology. Cellular towers are 
typically deployed high above the ground to maximize reach, which makes it 
difficult to engineer radio waves around buildings and hills. But Wi-Fi 
radios are deployed much closer to the ground. And they are typically 
grouped closer together, making it easier to move them and point them away 
from obstacles.

Berryman also said that because of San Francisco's topography, the company 
plans to put more radios closer together than it would in other 
deployments. In total, EarthLink will deploy 1,700 nodes on utility poles, 
averaging about 30 to 36 nodes per square mile.

By contrast, in Chaska, Minn., one of the first cities to deploy citywide 
Wi-Fi, the city initially deployed only 17 nodes per square mile. 
Eventually, it increased that to 24 nodes per square mile to improve 
performance and coverage.

Berryman acknowledges that the network will not be able to reach residents 
living above 30 feet or what is typically the third floor of a building. 
And like other cities with citywide Wi-Fi networks, some residents will 
need to get a wireless bridge that sits in their home to boost the signal 
indoors. EarthLink customers will get this device for free, but people 
using Google's free service will have to buy the customer premise equipment 
at a local electronics store for about $100 to $120.

"This is our business," Berryman said. "We have to make sure the network is 
reliable and provides reasonable speeds or it wouldn't be worth it for us 
to sell it as a service. We won't put our name on a network that isn't 
reliable."

EarthLink is banking on at least 15 percent of San Francisco's residents 
either buying service directly from EarthLink or using the network through 
another ISP or from Google within the first 18 months of service. EarthLink 
will get a portion of the advertising revenue generated through Google's 
advertising. It also plans to sell higher bandwidth service between 1.5Mbps 
to 3Mbps to businesses in San Francisco.

Some critics wonder if Google's ad-based model for providing free Internet 
access will really work. Traditional local advertising in the form of 
radio, billboards, and fliers, is worth billions of dollars annually. But 
for now, local digital advertising is only a small fraction of that. In 
fact, Greg Sterling, principal analyst at Sterling Market Intelligence, 
estimates digital ads are only worth about $2 billion a year out of a total 
of $102 billion in 2006.

Google seems to think there is a lot of potential in local search. The 
company's CEO Eric Schmidt said during Google's first quarter earnings call 
that local advertising is an "increasingly meaningful contributor to 
revenue, and much more is coming."

Wi-Fi should also improve the accuracy of local advertising, which could 
make it even more valuable to advertisers.

"At the 30,000 foot level it looks very promising," Sterling said. "But no 
one can predict how quickly these revenues are going to come together or 
how much they will be. First it has to be installed, then consumers have to 
get on and then advertisers will come."

Google, which is also using local ads to fuel deployment of a network in 
its hometown, declined an interview to talk about its advertising strategy 
in San Francisco. But other companies with similar strategies in other 
cities say they have seen some early success.

Metrofi, which also bid on the San Francisco project, offers free municipal 
Wi-Fi in nearby Santa Clara, Calif., and recently won a bid to offer the 
same service in Portland, Ore. Chuck Haas, the company's CEO, said the 
Portland network will cost less than $5 million to build. With roughly 10 
percent to 20 percent of residents regularly using the network, he said 
advertising revenues will pay for network construction and operating 
expenses within 24 months.

"If revenue didn't exceed the expense," he said, "I sure wouldn't be doing 
this."


================================
George Antunes, Political Science Dept
University of Houston; Houston, TX 77204
Voice: 713-743-3923  Fax: 713-743-3927
antunes at uh dot edu



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