I'm fully aware Wikipedia does not "owe" us anything, and I'm grateful all 
these services are available for free.

But SLA or not, on our side, we owe to the users of our product (which is free 
BTW and trying to do some interesting things with Wikipedia contents), to give 
them some useful info on why it's suddenly not working. So in that respect, any 
update from Wikipedia API team would help.

Even something like "there's too many things going on, it will be really looked 
at next week", would be quite useful and help us plan things. We're totally in 
the dark right now.

On Sep 22, 2010, at 12:24 PM, Jools Wills wrote:

> On 22/09/10 04:19, Pierre-Olivier Latour wrote:
>> Could we get any update on this? It's been quite a few hours already
>> since the feature was turned off. Thanks.
> 
> I don't think you are paying wikipedia for a SLA right ? I'm sure they will 
> update us when it is sorted, and in their own time (as it should be).
> 
> Best Regards
> 
> Jools



-Pierre

________________________________
Pierre-Olivier Latour
p...@cooliris.com




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