Jgreen has uploaded a new change for review.
https://gerrit.wikimedia.org/r/130329
Change subject: add 'rebuild' mode to otrs mail exporter, for use when
retraining Bayes database
......................................................................
add 'rebuild' mode to otrs mail exporter, for use when retraining Bayes database
Change-Id: Ic7fe238e6924d0983c2af536cda95c95454f013d
---
M files/otrs/otrs.TicketExport2Mbox.pl
1 file changed, 3 insertions(+), 1 deletion(-)
git pull ssh://gerrit.wikimedia.org:29418/operations/puppet
refs/changes/29/130329/1
diff --git a/files/otrs/otrs.TicketExport2Mbox.pl
b/files/otrs/otrs.TicketExport2Mbox.pl
index c0ac609..c9b40ec 100755
--- a/files/otrs/otrs.TicketExport2Mbox.pl
+++ b/files/otrs/otrs.TicketExport2Mbox.pl
@@ -60,6 +60,7 @@
'mbox=s' => \$Mbox,
'TicketNumber=s{,}' => \@TicketNumbers,
'TicketID=s{,}' => \@TicketIDs,
+ 'rebuild' => \$Rebuild,
);
# when called from Generic Agent, ARG[0] is TicketNumber and ARG[1] is TicketID
@@ -100,7 +101,7 @@
);
if (($HistoryData{'Queue'} eq 'Junk') and ($HistoryData{'CreateQueue'}
eq 'Junk')) {
printlog("Skip TicketID $TicketID, it was already autoqueued to
Junk.",'debug');
- } elsif ($HistoryData{'State'} =~ /^closed successful$/) {
+ } elsif (($HistoryData{'State'} =~ /^closed successful$/) and (!
defined $Rebuild)) {
printlog("Skip TicketID $TicketID, it is already 'Closed
successful'.",'debug');
} else {
my @TicketArticleIds =
$CommonObject{TicketObject}->ArticleIndex(
@@ -166,6 +167,7 @@
" --help display this option help\n" .
" --mbox /path/to/mbox mbox output file (default
$Mbox)\n" .
" --close change ticket status to
'closed successful'\n" .
+ " --rebuild run all messages for Bayes
rebuild (don't skip already-closed messages)\n" .
" --TicketID no1 no2 no3 export messages by
TicketID\n" .
" --TicketNumber no1 no2 no3 export messages by
TicketNumber\n\n";
exit;
--
To view, visit https://gerrit.wikimedia.org/r/130329
To unsubscribe, visit https://gerrit.wikimedia.org/r/settings
Gerrit-MessageType: newchange
Gerrit-Change-Id: Ic7fe238e6924d0983c2af536cda95c95454f013d
Gerrit-PatchSet: 1
Gerrit-Project: operations/puppet
Gerrit-Branch: production
Gerrit-Owner: Jgreen <jgr...@wikimedia.org>
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