On Sat, Apr 2, 2016 at 9:07 AM, David Gerard <dger...@gmail.com> wrote:

> GMail is being flaky as hell about accepting or not accepting email
> from the RW server, 173.255.233.133 - sometimes works, sometimes hits
> spam, sometimes gets 550 refused (with no particular reason given).
> Google doesn't do customer service, of course.
>
> We don't *seem* to be in the email blackhole lists (I see our IP
> 173.255.233.133 gets 6 DNSBL hits in
> http://www.kloth.net/services/dnsbl.php but I go to the sites in
> question and they say it's not listed); so the only other hypothesis
> that springs to mind is that they don't like email coming from J.
> Random Linode VM (and at least one DNSBL does consider that a reason).
> Has SPF/DMARC helped anyone with this sort of thing?
>
> What does one do in this case? Is there e.g. a commercial third-party
> email relay service that, say, GMail users will get mail from?
>
> Hi David,

You absolutely should setup/configure SPF, DKIM and DMARC so that your
domain is authenticated. (See below for links)

Even with those things set appropriately, you might just find that a 3rd
party sender will be the only way to get reliable delivery; especially if
you're hosting on a VM (e.g. Linode, Digital Ocean) rather than a full
dedicated server with static IP that you know is "clean".

Also, Google as a transport (using them for SMTP relay) is not a good
idea.  I know for a fact that as a paying Google Apps customer (with only
two paid seats), I'm unable to send more than ~90 messages per hour.  So,
I'm moving to a 3rd party like SendGrid, MailGun etc.

Finally, and not least of all, MediaWiki apparently still has a crufty
internal email system.  I haven't given these a try (because my mailing
issue is with CiviCRM), but check out these extensions.  (Read commentary
on the SwiftMailer extension page)

https://www.mediawiki.org/wiki/Extension:SwiftMailer
https://www.mediawiki.org/wiki/Extension:Mailgun

I've wrtitten up everything in my journey to better email delivery

https://freephile.org/wiki/Email
https://freephile.org/wiki/Email_Marketing
https://freephile.org/wiki/SPF
https://freephile.org/wiki/DKIM
https://freephile.org/wiki/DMARC

Greg Rundlett
https://eQuality-Tech.com <https://equality-tech.com/>
https://freephile.org
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