We too use Shams products and have had excellent experience with the software and support. We are not sure how we survived without the reporting software previously.
Thanks,
Valorie Comley
Assistant Controller
Memorial Hospital
Belleville, Illinois
| "Thomas Mcmanus"
<[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 11/13/2006 08:27 AM |
|
Hi,
We have used most of The Shams Group products, including Galactica. Their products are great and their support is excellent. Shams has always been willing to customize any product to meet our particular needs.
Tom McManus
Sr. Applications Analyst
803.774.8645
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Favello, Helen
Sent: Wednesday, November 08, 2006 2:11 PM
To: Meditech ListServ (E-mail)
Subject: [MEDITECH-L] The Shams Group (TSG) experience
Importance: High
Meditech Friends,
At Lawrence & Memorial Hospital we're currently using Meditech magic 4.9 SR7. I know that information is appreciated by most of you, but in this particular case, it's really not applicable.
I need your feedback on 2 items in regards
to:
1. General over-all performance and support and service of The Shams Group
(TSG) on any of their products. Their hardware and/or software service
and support satisfaction in your opinion.
2. If anyone specifically has used TSG's Galactica
products, the experience, the performance, support and service satisfaction,
in your opinion. (Perhaps even more specific if anyone has used the
Galactica RX product?)
Thank you,
Helen Favello,
Director of IT Applications
Lawrence & Memorial Hospital
365 Montauk Avenue
New London, CT 06320
phone:(860) 271-4250
fax:(860) 444-3786
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