Yes, our Helpdesk resets passwords but only with the departmental manager's or supervisor's approval.
Debbie Van Soest Senior PCS Analyst, Nursing Clinical Information Services St Jude Medical Center, Fullerton, CA (714) 446-5164 >>> "Peggy Esch" <[EMAIL PROTECTED]> 12/11/2006 8:42 AM >>> Does anyone allow the HELP DESK to reset MT passwords? If so, how do you secure "sensitive" user profiles? Peggy Esch, MBA, CPHIMS HCIS Manager Citizens Memorial Healthcare 1500 N Oakland Bolivar MO 65613 417 328 6526 The information contained in this e-mail, including any attachments,is legally privileged and confidential. If you are not the intended recipient, you are hereby notified that any use or dissemination of this message is strictly prohibited. If you have received this message in error, please immediately notify us by telephone 417-328-6526 and delete this message from your system. Even though this e-mail and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free, and no responsibility is accepted by Citizens Memorial Hospital for any loss or damage arising in any way from its use. Notice from St.Joseph Health System: Please note that the information contained in this message may be privileged and confidential and protected from disclosure.
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