I'm assuming everyone has received their notice from Ortho by now detailing a documented issue at least with Cerner systems and the ProVue, but cautioning other computer vendors. I'm trying to determine if anyone else has had a similar issue to what we are experiencing. We went LIVE with BBK and the ProVue earlier this month. Validation and testing went without a hitch and the interface worked fine when we went LIVE. Last week, following the upload of a couple dozen unit retypes and a couple patient results, the interface errored out. Since that time, we can usually download orders, but every attempt at uploading results fails and generates an error state on the Meditech interface. We get error codes #8 & #10 (not defined in the manual) on the ProVue computer. All ProVue interface settings and the Meditech analyzer type dictionary entries have been reviewed and verified, the termserver has been reset, the wiring verified, and we have had Meditech put a trace on the interface. Ortho has a copy of their log and Meditech is reviewing the trace, with no response from either as yet. Has anyone seen this or can recommend something to try. All hardware has been reset or rebooted, and all software settings verified. We had a couple power bumps, but this equipment is plugged into a UPS.
My other question, since the reported issue involved potential storage of incorrect results, has anyone made a decision to attempt to create the same scenario in Meditech, or taken the interface offline to revalidate it? Thanks, Paul Paul Goedicke IT Analyst III Jackson County Memorial Hospital 1200 E.Pecan, Altus, OK 73521 Phone: (580) 477-7485 Fax: (580) 477-7366 Email: [EMAIL PROTECTED] The documents accompanying this transmission contain confidential information, belonging to the sender, that is legally privileged. This information is intended only for the use of the individual or entity named above. The authorized recipient of this information is prohibited from disclosing this information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any reading, disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited. Violators may be prosecuted. If you have received this email in error, please notify the sender immediately and destroy the transmitted information. =*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*= To subscribe or unsubscribe to the meditech-l, visit http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com To check the status of the meditech-l, visit MTUsers.NET For help, email [EMAIL PROTECTED] Please visit and add information to the MTUsers WikiPedia at MTUsers.NET/mwiki ______________________________________ meditech-l mailing list [email protected] http://mtusers.com/mailman/listinfo/meditech-l_mtusers.com
