Here are the results from 27 cities from the credit card survey I initiated
three days ago.
FYI, CMTA President Dale Belcher said the CMTA is very interested in this
topic. I'd be happy to expand on this list if more fellow cities would like
to report in. The survey questions were as follows:
1) Does your City accept credit card payment for services, taxes, and
permits? If yes, do you accept credit card payments for all items or just a
select grouping? If a set grouping, which kinds of services?
2) What percentage of your transactions are handled via credit card
payments?
3) Does your City absorb the credit card company fee? If so, how much is
the credit card company fee and how do the costs get allocated back to the
departments (e.g. who shoulders the cost?)
4) Do any of you use a third party service to avoid the credit card company
fee and shift that transaction fee to the customer? If so, which company do
you use and what has been the political acceptance of this method?
5) Finally, are any of you accepting credit card payments over the
Internet?
<<Results of Credit Card Survey.doc>>
Crystal C. Alexander, CCMT
Deputy City Treasurer
[EMAIL PROTECTED]
Results of Credit Card Survey.doc
