It was the
"J.D. Power and Associates 2005 Automotive Performance, Execution and
Layout (APEAL) StudySM released today.
The study, now in its 10th year, measures owners’ delight with the
design, content, layout and performance of their new vehicles."
http://www.jdpa.com/presspass/pressrelease.asp?ID=2005174
Not quite the same as the other survey were they look at owner's
satisfaction and reliability over a certain period of ownership.
I think Consumer Reports looked at one of the Kia models and said
looked great but under the covers things like the suspension
sucked.
On 24-Sep-05, at 10:40 PM, Alex Chamberlain wrote:
For what it's worth (probably not much), I think I just read that the
Amanti placed highest in the most recent J.D. Power customer
satisfaction survey.
The Koreans are catching up to the Japanese fast on quality, and
beating them on price.
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John M. McIntosh <[EMAIL PROTECTED]> 1-800-477-2659
Corporate Smalltalk Consulting Ltd. http://www.smalltalkconsulting.com
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